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Software hanging up, dropping out


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#1
cloroxmartini

cloroxmartini

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Have Google Chrome and IE 11.0.9.

 

HP desktop running Windows 8

 

Using Microsoft outlook and clicking links in email do not bring up internet browser.

 

Google Chrome takes forever to boot up and then drops out unexpectedly. If I close Google Chrome and open IE explorer, then Chrome won't open again, or it takes 10 minutes to load and then pops up.

 

What kind of issue is this?

 

Thanks in advance


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#2
ruggie_uk

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This looks to me like a possible malware issue.

I would go here, follow the instructions and get one of the malware experts to look at your issue. They will analyse the logs that are created and see if there are any nasties lurking.

 

Hope you get it sorted.


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#3
cloroxmartini

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Thanks. Posted OTL in the malware/spyware forum


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