Hello cloroxmartini,
Reset Classic Shell and the menu options and file explorer work fine now
I'm glad to hear.
Please provide an update on your issues after carrying out the following instructions. Are you still experiencing issues with Outlook and your browsers?
Farbar Recovery Scan Tool (FRST) Script
- Press the Windows Key + r on your keyboard at the same time. Type Notepad and click OK.
- Copy the entire contents of the codebox below and paste into the Notepad document.
2014-06-30 09:05 - 2014-06-30 09:05 - 04489040 _____ (Systweak Inc ) C:\Users\Donnapc\Downloads\rcp_dcomnew_sec_728.exe 2014-06-30 09:07 - 2014-06-30 09:07 - 00000000 ____D () C:\Users\Donnapc\AppData\Roaming\amazon 2014-06-30 11:02 - 2014-06-30 11:02 - 00001162 _____ () C:\Users\Donnapc\Desktop\Live PC Help.lnk AlternateDataStreams: C:\Users\Donnapc\Downloads\Change of Info Form For Area Team.eml:OECustomProperty AlternateDataStreams: C:\Users\Donnapc\Downloads\Fw_ Matt Harding dances around the world.email.eml:OECustomProperty AlternateDataStreams: C:\Users\Donnapc\Downloads\mime-attachment.eml:OECustomProperty AlternateDataStreams: C:\Users\Donnapc\Downloads\RE Prayer Request.eml:OECustomProperty AlternateDataStreams: C:\Users\Donnapc\Downloads\Word for 2014 from Doug Addison.eml:OECustomProperty AlternateDataStreams: C:\Users\Donnapc\AppData\Roaming\Microsoft\Windows\Start Menu\Outlook.website:TASKICON_0OLFavIE91284348923 AlternateDataStreams: C:\Users\Donnapc\AppData\Roaming\Microsoft\Windows\Start Menu\Outlook.website:TASKICON_1OCalFavIE91545382048 AlternateDataStreams: C:\Users\Donnapc\AppData\Roaming\Microsoft\Windows\Start Menu\Outlook.website:TASKICON_2PeopleFav-510560096 AlternateDataStreams: C:\Users\Donnapc\AppData\Roaming\Microsoft\Windows\Start Menu\Outlook.website:TASKICON_3SkyDriveFav-324886575 AlternateDataStreams: C:\Users\Donnapc\AppData\Roaming\Microsoft\Windows\Start Menu\Outlook.website:TASKICON_4OLFavIE91410631431 HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK13/1 HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK13/1 HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPDSK13/1 SearchScopes: HKLM - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/...0TR&pc=HPDTDFJS SearchScopes: HKLM - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/...0TR&pc=HPDTDFJS SearchScopes: HKLM-x32 - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/...0TR&pc=HPDTDFJS SearchScopes: HKLM-x32 - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/...0TR&pc=HPDTDFJS SearchScopes: HKCU - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/...0TR&pc=HPDTDFJS SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/...0TR&pc=HPDTDFJS HKLM-x32\...\Run: [] => [X]
- Click File, Save As and type fixlist.txt as the File Name.
- Important: The file must be saved in the same location as FRST64.exe.
NOTICE: This script is intended for use on this particular machine. Do not use this script on any other machine; doing so may cause damage to your Operating System.
- Right-Click FRST64.exe and select Run as administrator to run the programme.
- Click Fix.
- A log (Fixlog.txt) will open on your desktop. Copy the contents of the log and paste in your next reply.