Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Cannot install security updates or remove unwanted content. Potential


  • This topic is locked This topic is locked

#31
Jamazz

Jamazz

    Member

  • Topic Starter
  • Member
  • PipPip
  • 38 posts

That is correct.

 

That program does not exist in the Programs and Features. The only thing similar is labeled "Microsoft .NET framework 4.5.1".

 

Also I noticed a bunch of Microsoft Visual C++ in that list....seems redundant and suspicious to me. See attachment.

 

 

 

 

Attached Thumbnails

  • Program list.jpg

  • 0

Advertisements


#32
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Could you now run this repair tool and let me know the result http://www.microsoft...s.aspx?id=30135
  • 0

#33
Jamazz

Jamazz

    Member

  • Topic Starter
  • Member
  • PipPip
  • 38 posts

I followed the instructions, but the repair tool did not resolve the issue. It left several logs in the following locations:

 

Do you want to look at any of them?

 

C:\Windows\windowsupdate.log

C:\Windows\logs\cbs\cbs.log

C:\Users\milbus21\AppData\Local\Temp\FixDotNet.log

C:\Users\milbus21\AppData\Local\Temp\NetFxSetupEvents.txt

C:\Users\milbus21\AppData\Local\Temp\dd_NDP451-KB2858728-x86-x64-AllOS-ENU_decompression_log.txt

C:\Users\milbus21\AppData\Local\Temp\dd_NetFxRepairTool_decompression_log.txt

C:\Users\milbus21\AppData\Local\Temp\dd_SetupUtility.txt

C:\Users\milbus21\AppData\Local\Temp\dd_wcf_CA_smci_20140803_003936_405.txt

C:\Users\milbus21\AppData\Local\Temp\dd_wcf_CA_smci_20140803_003939_805.txt

C:\Users\milbus21\AppData\Local\Temp\Microsoft .NET Framework 4.5.1 Setup_20140802_203732509-MSI_netfx_Full_GDR_x64.msi.txt

C:\Users\milbus21\AppData\Local\Temp\Microsoft .NET Framework 4.5.1 Setup_20140803_102938008-MSI_netfx_Full_GDR_x64.msi.txt

C:\Users\milbus21\AppData\Local\Temp\Microsoft .NET Framework 4.5.1 Setup_20140802_203732509.html

C:\Users\milbus21\AppData\Local\Temp\Microsoft .NET Framework 4.5.1 Setup_20140803_102938008.html

C:\Users\milbus21\AppData\Local\Temp\Microsoft .NET Framework Repair Tool Legacy_20140803_103027492.html

C:\Users\milbus21\AppData\Local\Temp\Microsoft .NET Framework Repair Tool_20140803_102749586.html

C:\Users\milbus21\AppData\Local\Temp\FixDotNet_HKCR_Installer.regdump

C:\Users\milbus21\AppData\Local\Temp\FixDotNet_HKLM_Installer.regdump


  • 0

#34
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
The C++ are normal, they are updates. Is it still just the dotnet updates causing a problem ?

Could you attach these two logs :

C:\Users\milbus21\AppData\Local\Temp\dd_SetupUtility.txt
C:\Users\milbus21\AppData\Local\Temp\FixDotNet.log
  • 0

#35
Jamazz

Jamazz

    Member

  • Topic Starter
  • Member
  • PipPip
  • 38 posts

For the rest of this thread lets just worry about the .NET issue.

 

I attached the files requested.

Attached Files


  • 0

#36
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Just checking out the reported error codes
  • 0

#37
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
It appears that even MS does not know how to fix this for sure

1. Close any currently running applications.
2. Click Start, and type Uninstall in the Search box and then click Uninstall a program.
3. Double-click Microsoft .NET Framework 4.5.1 to launch the .NET Framework 4.5.1 Maintenance dialog.
4. Select Repair .NET Framework 4.5.1 to its original state and click Next.
5. Allow the repair to complete and then click Finish.
6. Click Restart Now to restart your computer.
7. Run a manual check for updates and attempt to install the update(s) again.
  • 0

#38
Jamazz

Jamazz

    Member

  • Topic Starter
  • Member
  • PipPip
  • 38 posts

I had already did that before you asked. The problem could not be fixed by trying to repair that instance of the .NET framework.


  • 0

#39
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

To be honest I am running out of ideas on this one.  Do you have programmes that use the net framework ?


  • 0

#40
Jamazz

Jamazz

    Member

  • Topic Starter
  • Member
  • PipPip
  • 38 posts

I'd have to say no. The user is not that computer savvy/literate. For the most part, the laptop functions at an acceptable level for the user, and I realize, now, that she or I may be pulling hairs. I would have wiped it if I had the install disk it came with, but she is not the first owner, and the discs were never handed down.

 

Lets wrap this up, and cut the losses.

 

I will be donating to you for your diligence. I appreciate it, immensely. Thank you for your help. Close the thread when you're ready.

 

Thanks again.


  • 0

Advertisements


#41
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Thank you for the donation :cheers:  , if not required then you could set that update to hidden

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

delfix.JPG


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
  • 0

#42
Jamazz

Jamazz

    Member

  • Topic Starter
  • Member
  • PipPip
  • 38 posts

I will be on vacation next week, so I have a ton to do before I leave, but I will follow up with a PM once I done the above, if you close the thread beforehand.

 

Thanks again. Cheers, mate! :cheers:


  • 0

#43
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP