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Slow speed, constant lag, often non-responsive, gmail crashing [Closed


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#1
samquinn

samquinn

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Hi,

 

My computer has gradually slowed to the point of severely impacting my work.  It takes around a minute for gmail to open, and there are 4-5 second delays between typing text and seeing it appear on the screen.  At least once or twice a day while browsing online the computer becomes completely unresponsive and I need to manually reboot it.  I am also experiencing slow speed while working  offline, but not as extreme.  Other issues include long lag time while browsing the internet.

 

The progression of symptoms has been gradual; there was no one event that I can identify in the timeline to indicate when this issue began.  I have not recieved any alerts about viruses being detected.  I am very protective of my work computer and do not visit websites that seem remotely unsecure or download any questionable files.  I am running Trend Micro Titanium Maximum Security and Windows Defender.  The virus scans from these programs have not found anything.  Other than that I have not tried any repair measures.

 

I posted a request for help a couple months ago and did not get a response.  After a few days I posted the message in the waiting room and still got no response.  Sorry to break protocol and post a new message but I really need some advice.  I really appreciate the help, so thanks in advance and hope to hear from someone soon!

 

 

System specs:

ASUS Notebook G72GX Series

Windows 7 64-bit

 

 

OTL log:

OTL logfile created on: 7/1/2014 11:00:25 AM - Run 2
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Sam\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17126)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
6.00 Gb Total Physical Memory | 3.99 Gb Available Physical Memory | 66.58% Memory free
12.00 Gb Paging File | 9.65 Gb Available in Paging File | 80.43% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.11 Gb Total Space | 228.54 Gb Free Space | 50.66% Space Free | Partition Type: NTFS
 
Computer Name: GHOST_FACE_KB | User Name: Sam | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - File not found --
PRC - [2014/07/01 09:19:54 | 000,230,792 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Update\1.3.24.15\GoogleCrashHandler.exe
PRC - [2014/06/06 11:27:16 | 000,064,384 | ---- | M] (Google) -- C:\Users\Sam\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
PRC - [2014/05/22 17:48:18 | 000,061,688 | ---- | M] (Panda Security, S.L.) -- C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe
PRC - [2014/05/10 15:23:06 | 000,275,568 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2014/05/08 09:48:40 | 001,457,528 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
PRC - [2014/05/06 08:26:35 | 000,038,136 | ---- | M] (Panda Security, S.L.) -- C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAService.exe
PRC - [2014/05/06 08:26:35 | 000,037,624 | ---- | M] (Panda Security, S.L.) -- C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAMain.exe
PRC - [2014/05/04 20:17:37 | 000,141,560 | ---- | M] (Panda Security, S.L.) -- C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe
PRC - [2014/04/11 19:45:50 | 001,764,992 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
PRC - [2014/04/11 19:45:42 | 001,390,720 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
PRC - [2013/12/21 02:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/08/27 16:57:34 | 000,093,072 | ---- | M] (TomTom) -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
PRC - [2012/12/09 22:09:49 | 000,363,752 | ---- | M] (BillP Studios) -- C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
PRC - [2012/03/21 13:04:06 | 000,867,080 | ---- | M] (Acresso Software Inc.) -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
PRC - [2012/02/08 16:42:37 | 003,058,304 | ---- | M] (ASUS) -- C:\Windows\AsScrPro.exe
PRC - [2011/01/06 11:37:26 | 000,098,304 | ---- | M] (SEIKO EPSON CORPORATION) -- C:\Program Files (x86)\EPSON Projector\Epson USB Display V1.5\EMP_UDSA.exe
PRC - [2010/04/23 16:20:36 | 001,670,144 | ---- | M] (ESRI) -- C:\Program Files (x86)\ArcGIS\License10.0\bin\ARCGIS.exe
PRC - [2009/09/04 19:24:52 | 001,600,128 | ---- | M] () -- C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
PRC - [2009/09/03 14:33:14 | 000,054,400 | ---- | M] () -- C:\Program Files (x86)\ASUS\ControlDeck\ControlDeckStartUp.exe
PRC - [2009/08/17 13:58:46 | 006,859,392 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
PRC - [2009/08/12 18:20:46 | 000,178,816 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Hotkey\HControl.exe
PRC - [2009/06/24 16:30:18 | 000,272,952 | ---- | M] (ASUSTek Computer Inc.) -- C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMTray.exe
PRC - [2009/06/19 14:29:42 | 000,105,016 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
PRC - [2009/06/19 14:29:26 | 002,488,888 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Hotkey\ATKOSD.exe
PRC - [2009/06/15 21:30:42 | 000,084,536 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Hotkey\AsLdrSrv.exe
PRC - [2009/05/18 19:58:38 | 000,305,720 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
PRC - [2009/03/02 14:22:18 | 000,113,208 | ---- | M] (ASUSTeK Inc.) -- C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\wbctlvga.exe
PRC - [2009/02/06 20:57:18 | 000,072,248 | ---- | M] () -- C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\WBVGAservice.exe
PRC - [2008/12/22 21:15:34 | 000,174,648 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Hotkey\WDC.exe
PRC - [2008/11/06 00:59:50 | 001,500,424 | ---- | M] (Acresso Software Inc.) -- C:\Program Files (x86)\ArcGIS\License10.0\bin\lmgrd.exe
PRC - [2008/03/31 06:55:48 | 000,225,280 | ---- | M] (ASUSTek Computer Inc.) -- C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe
PRC - [2007/11/30 15:20:44 | 000,051,768 | ---- | M] () -- C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
PRC - [2007/08/08 04:08:40 | 000,094,208 | ---- | M] () -- C:\Program Files\ATKGFNEX\GFNEXSrv.exe
 
 
========== Modules (No Company Name) ==========
 
MOD - [2014/05/10 15:23:05 | 003,839,088 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2014/02/06 01:52:52 | 000,073,544 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2014/02/06 01:52:32 | 001,044,808 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2012/12/09 21:46:38 | 000,600,868 | ---- | M] () -- C:\Program Files (x86)\BillP Studios\WinPatrol\sqlite3.dll
MOD - [2012/09/23 21:43:36 | 000,313,992 | ---- | M] () -- C:\Program Files (x86)\Adobe\Reader 11.0\Reader\sqlite.dll
MOD - [2009/09/04 19:24:52 | 001,600,128 | ---- | M] () -- C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
MOD - [2009/09/03 14:33:14 | 000,054,400 | ---- | M] () -- C:\Program Files (x86)\ASUS\ControlDeck\ControlDeckStartUp.exe
MOD - [2007/11/30 15:20:44 | 000,051,768 | ---- | M] () -- C:\Program Files (x86)\ASUS\ASUS Live Update\ALU.exe
MOD - [2007/06/15 14:28:36 | 000,147,456 | ---- | M] () -- C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ShlExt\x86\OverlayIconShlExt.dll
MOD - [2007/06/01 21:08:18 | 000,143,360 | ---- | M] () -- C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ShlExt\x86\OverlayIconShlExt1.dll
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - File not found [Auto | Running] -- C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe -- (Amsp)
SRV:64bit: - [2014/05/30 05:21:05 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2013/09/06 13:32:06 | 000,288,776 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe -- (McComponentHostService)
SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/09/03 21:59:50 | 000,359,040 | ---- | M] (ASUSTeK Computer Inc.) [Auto | Running] -- C:\Windows\SysNative\FBAgent.exe -- (AFBAgent)
SRV:64bit: - [2007/08/08 04:08:40 | 000,094,208 | ---- | M] () [Auto | Running] -- C:\Program Files\ATKGFNEX\GFNEXSrv.exe -- (ATKGFNEXSrv)
SRV - [2014/05/22 17:48:18 | 000,061,688 | ---- | M] (Panda Security, S.L.) [Auto | Running] -- C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe -- (PandaAgent)
SRV - [2014/05/13 17:09:25 | 000,257,712 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/05/10 15:23:05 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2014/05/06 08:26:35 | 000,038,136 | ---- | M] (Panda Security, S.L.) [Auto | Running] -- C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAService.exe -- (PSUAService)
SRV - [2014/05/04 20:17:37 | 000,141,560 | ---- | M] (Panda Security, S.L.) [Auto | Running] -- C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe -- (NanoServiceMain)
SRV - [2014/04/11 19:45:50 | 001,764,992 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe -- (c2cpnrsvc)
SRV - [2014/04/11 19:45:42 | 001,390,720 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe -- (c2cautoupdatesvc)
SRV - [2014/02/25 17:57:46 | 000,568,512 | ---- | M] (Valve Corporation) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Steam\SteamService.exe -- (Steam Client Service)
SRV - [2013/12/21 02:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/10/23 09:15:08 | 000,172,192 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2013/09/11 22:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2013/08/27 16:57:34 | 000,093,072 | ---- | M] (TomTom) [Auto | Running] -- C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe -- (TomTomHOMEService)
SRV - [2012/03/21 13:04:06 | 000,867,080 | ---- | M] (Acresso Software Inc.) [On_Demand | Running] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2012/02/08 16:39:30 | 000,079,360 | ---- | M] (Creative Labs) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\AL6Licensing.exe -- (Creative ALchemy AL6 Licensing Service)
SRV - [2012/02/08 16:39:25 | 000,079,360 | ---- | M] (Creative Labs) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe -- (Creative Audio Engine Licensing Service)
SRV - [2011/01/06 11:37:26 | 000,098,304 | ---- | M] (SEIKO EPSON CORPORATION) [Auto | Running] -- C:\Program Files (x86)\EPSON Projector\Epson USB Display V1.5\EMP_UDSA.exe -- (EMP_UDSA)
SRV - [2009/06/15 21:30:42 | 000,084,536 | ---- | M] (ASUS) [Auto | Running] -- C:\Program Files (x86)\ASUS\ATK Hotkey\AsLdrSrv.exe -- (ASLDRService)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/02/06 20:57:18 | 000,072,248 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\ASUS\Turbo Gear Enhanced VGA Driver\WBVGAservice.exe -- (WBVGAservice)
SRV - [2008/11/06 00:59:50 | 001,500,424 | ---- | M] (Acresso Software Inc.) [Auto | Running] -- C:\Program Files (x86)\ArcGIS\License10.0\bin\lmgrd.exe -- (ArcGIS License Manager)
SRV - [2008/03/31 06:55:48 | 000,225,280 | ---- | M] (ASUSTek Computer Inc.) [On_Demand | Running] -- C:\Program Files (x86)\ASUS\ASUS Data Security Manager\ADSMSrv.exe -- (ADSMService)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - [2014/05/06 03:21:33 | 000,132,128 | ---- | M] (Panda Security, S.L.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\PSINProt.sys -- (PSINProt)
DRV:64bit: - [2014/05/05 08:37:08 | 000,106,016 | ---- | M] (Panda Security, S.L.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\PSINReg.sys -- (PSINReg)
DRV:64bit: - [2014/05/05 08:36:32 | 000,121,888 | ---- | M] (Panda Security, S.L.) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\PSINProc.sys -- (PSINProc)
DRV:64bit: - [2014/05/04 20:21:19 | 000,195,616 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\PSINKNC.sys -- (PSINKNC)
DRV:64bit: - [2014/05/04 20:21:19 | 000,119,840 | ---- | M] (Panda Security, S.L.) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\PSINFile.sys -- (PSINFile)
DRV:64bit: - [2014/05/04 20:21:18 | 000,160,800 | ---- | M] (Panda Security, S.L.) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\PSINAflt.sys -- (PSINAflt)
DRV:64bit: - [2014/05/02 10:42:44 | 000,109,088 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNStlsc.sys -- (NNSTLSC)
DRV:64bit: - [2014/05/02 10:42:43 | 000,261,152 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSStrm.sys -- (NNSSTRM)
DRV:64bit: - [2014/05/02 10:42:43 | 000,169,504 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSPrv.sys -- (NNSPRV)
DRV:64bit: - [2014/05/02 10:42:43 | 000,115,744 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSSmtp.sys -- (NNSSMTP)
DRV:64bit: - [2014/05/02 10:42:42 | 000,306,720 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSProt.sys -- (NNSPROT)
DRV:64bit: - [2014/05/02 10:42:42 | 000,125,984 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSPop3.sys -- (NNSPOP3)
DRV:64bit: - [2014/05/02 10:42:41 | 000,095,776 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSpicc.sys -- (NNSPICC)
DRV:64bit: - [2014/05/02 10:42:41 | 000,070,176 | ---- | M] (Panda Security, S.L.) [Kernel | Disabled | Stopped] -- C:\Windows\SysNative\drivers\NNSPihsw.sys -- (NNSPIHSW)
DRV:64bit: - [2014/05/02 10:42:40 | 000,115,232 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSIds.sys -- (NNSIDS)
DRV:64bit: - [2014/05/02 10:42:40 | 000,112,160 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSHttps.sys -- (NNSHTTPS)
DRV:64bit: - [2014/05/02 10:42:39 | 000,162,336 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSHttp.sys -- (NNSHTTP)
DRV:64bit: - [2014/05/02 10:42:39 | 000,096,800 | ---- | M] (Panda Security, S.L.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NNSAlpc.sys -- (NNSALPC)
DRV:64bit: - [2014/03/25 09:15:06 | 000,060,400 | ---- | M] (Panda Security, S.L.) [Kernel | On_Demand | Unknown] -- C:\Windows\SysNative\drivers\PSKMAD.sys -- (PSKMAD)
DRV:64bit: - [2013/09/04 13:58:11 | 000,175,528 | ---- | M] (Trend Micro Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\tmcomm.sys -- (tmcomm)
DRV:64bit: - [2013/09/04 13:58:11 | 000,109,072 | ---- | M] (Trend Micro Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\tmactmon.sys -- (tmactmon)
DRV:64bit: - [2013/09/04 13:58:11 | 000,077,184 | ---- | M] (Trend Micro Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\tmevtmgr.sys -- (tmevtmgr)
DRV:64bit: - [2012/12/13 13:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/09/10 06:00:35 | 000,046,392 | ---- | M] (Trend Micro Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TMEBC64.sys -- (TMEBC)
DRV:64bit: - [2012/08/21 14:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/05/02 15:27:22 | 000,105,744 | ---- | M] (Trend Micro Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\tmtdi.sys -- (tmtdi)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/08 16:40:35 | 000,035,384 | ---- | M] (ASUSTek Computer Inc) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\AsDsm.sys -- (AsDsm)
DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/01/06 11:37:26 | 000,023,040 | ---- | M] (SEIKO EPSON CORPORATION) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\EMP_UDAU.sys -- (eppvad_simple)
DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 07:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 05:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2009/07/22 14:34:44 | 000,016,384 | ---- | M] (ASUSTeK Computer Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\EIO64.sys -- (EIO64)
DRV:64bit: - [2009/07/20 05:48:32 | 000,274,480 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/07/20 05:29:40 | 000,015,416 | ---- | M] ( ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\kbfiltr.sys -- (kbfiltr)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/06/25 21:04:20 | 000,067,584 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rimmpx64.sys -- (rimmptsk)
DRV:64bit: - [2009/06/25 20:38:52 | 000,057,856 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rixdpx64.sys -- (rismxdp)
DRV:64bit: - [2009/06/25 20:13:44 | 000,055,296 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rimspx64.sys -- (rimsptsk)
DRV:64bit: - [2009/06/10 16:35:57 | 000,056,832 | ---- | M] (Silicon Integrated Systems Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\SiSG664.sys -- (SiSGbeLH)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/05 19:10:10 | 001,478,144 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2009/06/04 06:54:36 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/05/22 10:52:30 | 000,215,040 | ---- | M] (Realtek                                            ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/05/20 04:11:06 | 001,799,680 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\snp2uvc.sys -- (SNP2UVC)
DRV:64bit: - [2009/05/12 21:07:20 | 000,015,928 | ---- | M] (ASUS) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\ATK64AMD.sys -- (MTsensor)
DRV:64bit: - [2009/03/18 18:35:42 | 000,033,856 | -H-- | M] (LogMeIn, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hamachi.sys -- (hamachi)
DRV:64bit: - [2007/07/24 15:11:32 | 000,014,904 | ---- | M] () [Kernel | Auto | Running] -- C:\Program Files\ATKGFNEX\ASMMAP64.sys -- (ASMMAP64)
DRV - [2012/03/25 11:27:34 | 000,021,712 | ---- | M] (Phoenix Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\DrvAgent64.SYS -- (DrvAgent64)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = AF 14 B5 3A 72 D8 CD 01  [binary data]
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{905B576E-6A96-4033-9482-69BDDE082315}: "URL" = http://websearch.ask...8F-7BF433C66392
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
 
========== FireFox ==========
 
FF - prefs.js..extensions.enabledAddons: %7B22C7F6C6-8D67-4534-92B5-529A0EC09405%7D:6.8.0.1096
FF - prefs.js..extensions.enabledAddons: zigboom555%40aol.com:2.2.6
FF - user.js - File not found
 
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_13_0_0_214.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:  File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.9.2: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.9.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMss.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@nexon.net/NxGame: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll File not found
FF - HKLM\Software\MozillaPlugins\@pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll ()
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@TrendMicro.com/FFExtension: C:\Program Files\Trend Micro\Titanium\UIFramework\Toolbar\firefoxextension\components\npToolbarChrome.dll (Trend Micro Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/GoogleTalkPlugin: C:\Users\Sam\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/O1DPlugin: C:\Users\Sam\AppData\Roaming\Mozilla\plugins\npo1d.dll (Google)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Sam\AppData\Local\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Sam\AppData\Local\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\pandonetworks.com/PandoWebPlugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll ()
 
64bit-FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\tmbepff-7.5@trendmicro.com: C:\PROGRAM FILES\TREND MICRO\AMSP\MODULE\20002\7.5.1137\7.5.1137\FIREFOXEXTENSION [2014/06/11 21:22:03 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{38783831-6098-4faa-A9C9-1EE1E343F4D2}: C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1104\7.1.1104\firefoxextension
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\tmbepff-7.5@trendmicro.com: C:\Program Files\Trend Micro\AMSP\Module\20002\7.5.1137\7.5.1137\firefoxextension [2014/06/11 21:22:03 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{22181a4d-af90-4ca3-a569-faed9118d6bc}: C:\Program Files\Trend Micro\Titanium\UIFramework\Toolbar\firefoxextension [2013/03/28 18:21:03 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{22C7F6C6-8D67-4534-92B5-529A0EC09405}: C:\Program Files\Trend Micro\AMSP\module\20004\FxExt\firefoxextension\ [2014/06/11 21:23:31 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 29.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2014/05/10 15:22:51 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 29.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
 
[2014/01/28 05:23:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sam\AppData\Roaming\Mozilla\Extensions
[2014/01/28 05:23:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sam\AppData\Roaming\Mozilla\Extensions\home2@tomtom.com
[2014/07/01 09:46:29 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sam\AppData\Roaming\Mozilla\Firefox\Profiles\hidyqnb9.default-1358194946434\extensions
[2014/07/01 09:46:29 | 000,000,000 | ---D | M] (LavaFox V2-Purple) -- C:\Users\Sam\AppData\Roaming\Mozilla\Firefox\Profiles\hidyqnb9.default-1358194946434\extensions\zigboom555@aol.com
[2014/05/10 15:22:51 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2014/05/10 15:22:52 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
[2014/05/10 15:22:50 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2014/05/10 15:23:08 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2014/06/11 21:23:31 | 000,000,000 | ---D | M] (Trend Micro NSC Firefox Extension) -- C:\PROGRAM FILES\TREND MICRO\AMSP\MODULE\20004\FXEXT\FIREFOXEXTENSION
 
========== Chrome  ==========
 
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Browser\nppdf32.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.4 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
CHR - plugin: Java Deployment Toolkit 7.0.90.5 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\dtplugin\npDeployJava1.dll
CHR - plugin: Java™ Platform SE 7 U9 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Trend Micro Titanium (Enabled) = C:\Program Files\Trend Micro\Titanium\UIFramework\Toolbar\firefoxextension\components\npToolbarChrome.dll
CHR - plugin: Nexon Game Controller (Enabled) = C:\ProgramData\NexonUS\NGM\npNxGameUS.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_224.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
CHR - Extension: Google Docs = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.6_0\
CHR - Extension: Google Drive = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: Google Voice Search Hotword (Beta) = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn\0.1.1.5019_0\
CHR - Extension: YouTube = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: TrendMicro BEP Extension = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\bmiabdepfhhiieiipmeecdmeljggmfee\7.5.0.1137_0\
CHR - Extension: Google Search = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: TrendMicro Toolbar = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\heoldelcflnigdllmlopiefhkkobendj\6.0.0.2030_0\
CHR - Extension: Skype Click to Call = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\7.2.15747.10003_0\
CHR - Extension: Google Wallet = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\
CHR - Extension: Gmail = C:\Users\Sam\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\
 
O1 HOSTS File: ([2012/12/06 09:28:26 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1       localhost
O2:64bit: - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\2.5.1331\6.8.1094\TmIEPlg.dll (Trend Micro Inc.)
O2:64bit: - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\SkypeIEPlugin.dll (Microsoft Corporation)
O2:64bit: - BHO: (TmBpIeBHO Class) - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\7.5.1137\7.5.1137\TmBpIe64.dll (Trend Micro Inc.)
O2 - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\2.5.1331\6.8.1094\TmIEPlg32.dll (Trend Micro Inc.)
O2 - BHO: (TSToolbarBHO) - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll (Trend Micro Inc.)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
O2 - BHO: (TmBpIeBHO Class) - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\7.5.1137\7.5.1137\TmBpIe32.dll (Trend Micro Inc.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKLM\..\Toolbar: (Trend Micro Toolbar) - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll (Trend Micro Inc.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.dll (NVIDIA Corporation)
O4:64bit: - HKLM..\Run: [Trend Micro Client Framework] C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe (Trend Micro Inc.)
O4:64bit: - HKLM..\Run: [Trend Micro Titanium] C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe (Trend Micro Inc.)
O4:64bit: - HKLM..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe (BillP Studios)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe (ASUS)
O4 - HKLM..\Run: [EPSON_UD_START] C:\Program Files (x86)\EPSON Projector\Epson USB Display V1.5\EMP_UD.exe (SEIKO EPSON CORPORATION)
O4 - HKLM..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe (ASUS)
O4 - HKLM..\Run: [PSUAMain] C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAMain.exe (Panda Security, S.L.)
O4 - HKLM..\Run: [WinPatrol] C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: MaxGPOScriptWait = 600
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9:64bit: - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\SkypeIEPlugin.dll (Microsoft Corporation)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: freerealms.com ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: soe.com ([]* in Trusted sites)
O15 - HKCU\..Trusted Domains: sony.com ([]* in Trusted sites)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{1A7F60DF-7F41-4057-8AA7-331DD81EFE10}: DhcpNameServer = 192.168.2.1
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\SkypeIEPlugin.dll (Microsoft Corporation)
O18:64bit: - Protocol\Handler\tmbp {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\7.5.1137\7.5.1137\TmBpIe64.dll (Trend Micro Inc.)
O18:64bit: - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\2.5.1331\6.8.1094\TmIEPlg.dll (Trend Micro Inc.)
O18:64bit: - Protocol\Handler\tmtb - No CLSID value found
O18:64bit: - Protocol\Handler\tmtbim - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
O18 - Protocol\Handler\tmbp {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\7.5.1137\7.5.1137\TmBpIe32.dll (Trend Micro Inc.)
O18 - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\2.5.1331\6.8.1094\TmIEPlg32.dll (Trend Micro Inc.)
O18 - Protocol\Handler\tmtb {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll (Trend Micro Inc.)
O18 - Protocol\Handler\tmtbim {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll (Trend Micro Inc.)
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2014/07/01 10:59:07 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Sam\Desktop\OTL(2).exe
[2014/07/01 09:43:51 | 000,060,400 | ---- | C] (Panda Security, S.L.) -- C:\Windows\SysNative\drivers\PSKMAD.sys
[2013/12/26 16:14:52 | 009,423,632 | ---- | C] (PC Cleaners) -- C:\ProgramData\pclunst.exe
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
[1 C:\Users\Sam\*.tmp files -> C:\Users\Sam\*.tmp -> ]
 
========== Files - Modified Within 30 Days ==========
 
[2014/07/01 11:07:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/07/01 10:59:12 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Sam\Desktop\OTL(2).exe
[2014/07/01 10:26:00 | 000,000,900 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-878395402-4063456993-3151411537-1001UA.job
[2014/07/01 10:25:00 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/07/01 09:58:29 | 000,801,918 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2014/07/01 09:58:29 | 000,676,950 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2014/07/01 09:58:29 | 000,127,066 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2014/07/01 09:51:26 | 000,010,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/07/01 09:51:26 | 000,010,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/07/01 09:43:40 | 000,000,888 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/07/01 09:42:57 | 000,000,084 | ---- | M] () -- C:\Windows\SysNative\BootTime.ini
[2014/07/01 09:42:26 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/07/01 09:42:07 | 536,109,055 | -HS- | M] () -- C:\hiberfil.sys
[2014/07/01 09:26:04 | 000,000,848 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-878395402-4063456993-3151411537-1001Core.job
[2014/06/29 18:00:01 | 000,000,472 | ---- | M] () -- C:\Windows\tasks\MyTurboPC.com Registration3.job
[2014/06/26 13:08:58 | 000,000,080 | ---- | M] () -- C:\Windows\SysNative\Defrag.ini
[2014/06/26 08:00:57 | 000,000,547 | ---- | M] () -- C:\Windows\tasks\MyTurboPC_sch_1D07D0F4-AA13-11E3-AC9A-90E6BAEFA75C.job
[2014/06/13 10:38:38 | 009,423,632 | ---- | M] (PC Cleaners) -- C:\ProgramData\pclunst.exe
[2014/06/12 10:38:46 | 000,118,640 | ---- | M] () -- C:\Users\Sam\Desktop\honey label back PARTIAL.pdf
[2014/06/12 10:37:45 | 000,113,943 | ---- | M] () -- C:\Users\Sam\Desktop\honey label front PARTIAL.pdf
[2014/06/03 12:37:38 | 000,000,274 | ---- | M] () -- C:\Users\Public\Documents\neople_uninstaller0.bat
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
[1 C:\Users\Sam\*.tmp files -> C:\Users\Sam\*.tmp -> ]
 
========== Files Created - No Company Name ==========
 
[2014/06/12 10:38:46 | 000,118,640 | ---- | C] () -- C:\Users\Sam\Desktop\honey label back PARTIAL.pdf
[2014/06/12 10:37:45 | 000,113,943 | ---- | C] () -- C:\Users\Sam\Desktop\honey label front PARTIAL.pdf
[2014/06/03 12:37:38 | 000,000,274 | ---- | C] () -- C:\Users\Public\Documents\neople_uninstaller0.bat
[2014/05/05 10:01:47 | 000,000,000 | ---- | C] () -- C:\ProgramData\0x0304A000.sfl
[2013/12/26 15:50:39 | 000,234,544 | ---- | C] () -- C:\Windows\RegBootClean64.exe
[2013/03/28 18:17:44 | 000,000,036 | ---- | C] () -- C:\Users\Sam\AppData\Local\housecall.guid.cache
[2012/11/16 09:09:03 | 000,007,607 | ---- | C] () -- C:\Users\Sam\AppData\Local\Resmon.ResmonCfg
[2012/06/01 20:05:02 | 000,022,008 | ---- | C] () -- C:\Users\Sam\AppData\Roaming\UserTile.png
[2012/03/19 17:40:15 | 000,000,258 | RHS- | C] () -- C:\ProgramData\ntuser.pol
 
========== ZeroAccess Check ==========
 
[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2014/03/24 22:43:12 | 014,175,744 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2014/03/24 22:09:54 | 012,874,240 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 08:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
 
========== LOP Check ==========
 
[2013/07/11 13:43:10 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\ATT Connect
[2014/03/12 14:21:49 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\DriverCure
[2014/05/24 10:56:14 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\Dropbox
[2014/04/29 09:11:08 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\DropboxMaster
[2012/05/13 18:34:12 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\ESRI
[2014/01/13 22:35:46 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\Guild Wars 2
[2013/07/11 20:50:33 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\LolClient
[2014/06/28 23:51:36 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\Might & Magic Heroes VI
[2014/03/12 14:21:49 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\MyTurboPC.com
[2014/06/03 12:37:39 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\NeopleLauncherDFO
[2014/04/20 13:53:16 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\Panda Security
[2012/06/01 20:05:01 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\PeerNetworking
[2013/07/10 19:19:07 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\Riot Games
[2013/09/26 08:28:42 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\RStudio
[2012/05/13 09:49:42 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\SpatialEcology
[2012/03/25 11:00:06 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\SystemRequirementsLab
[2014/03/22 15:08:37 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\systweak
[2013/06/03 07:59:47 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\The Longest Journey
[2014/01/28 05:23:44 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\TomTom
[2014/02/23 16:52:31 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\Trine2
[2013/05/22 16:12:10 | 000,000,000 | ---D | M] -- C:\Users\Sam\AppData\Roaming\WinPatrol
 
========== Purity Check ==========
 
 

< End of report >
 

 


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#2
Biscuithd

Biscuithd

    Trusted Helper

  • Malware Removal
  • 2,573 posts

Hi, wavey.gif.pagespeed.ce.4AQn4GwL8t.gif Welcome to the forums!
welcome.gif.pagespeed.ce.jM2aDq5TfO.gif. My name is Biscuithd and I will be assisting you with your Computer issues.

I know how upsetting it can be when one's computer is experiencing problems. I will try to help get things squared away. For a start please make sure that you...

  • Carefully read every post completely before doing anything.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • Do not run any other scans or other software on your computer unless asked as it may make this repair more difficult.

Hang on while assess your log. I'll be back within 24 hours :)


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#3
Biscuithd

Biscuithd

    Trusted Helper

  • Malware Removal
  • 2,573 posts

Hi samquinn,

 

I read your initial comments and think I have an idea of your computers issues. Also, let me address your complaint that in March/April we didn't help you. As you can imagine, we get quite busy and occasionally someone falls through the cracks. Apparently that happened to you on that visit. Many apologies! On the plus side, during your December 2012 visit you received some excellent help from Gringo and I stand ready to give you my best now. So, let's get started.

 

As you wrote in your posting, you are quite careful in the websites that you visit and take care with downloading files and the like. You are to be commended. If everyone were that careful, our jobs here would be much easier :) However, I think in the case of your protective software, you have done a little too much! I can see in your OTL logs, Panda Security, Trend Micro, Defender, and McAfee. There might be more. With anti-virus software, one installed product seems to be the magic number. If you have more than that installed, they slow the system, seem to miss things and it's generally ill advised. Note: you can run an anti-spyware and an anti-virus, but only one of each. So, pick one of your A/V's to keep and uninstall the others. If you want my opinon, keep Defender. It works well and it's free. But, the choice is yours as they all do a more or less good job and none are perfect.

 

Moving on, please follow these next steps.

 

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    OTL_Fix.GIF

:Command
[CreateRestorePoint] 

:OTL
SRV:64bit: - File not found [Auto | Running] -- C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe -- (Amsp)
[2014/06/13 10:38:38 | 009,423,632 | ---- | M] (PC Cleaners) -- C:\ProgramData\pclunst.exe
FF - user.js - File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_13_0_0_214.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@nexon.net/NxGame: C:\ProgramData\NexonUS\NGM\npNxGameUS.dll File not found
[2014/01/28 05:23:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sam\AppData\Roaming\Mozilla\Extensions
[2014/01/28 05:23:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sam\AppData\Roaming\Mozilla\Extensions\home2@tomtom.com
[2014/07/01 09:46:29 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sam\AppData\Roaming\Mozilla\Firefox\Profiles\hidyqnb9.default-1358194946434\extensions
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
[2014/06/26 08:00:57 | 000,000,547 | ---- | M] () -- C:\Windows\tasks\MyTurboPC_sch_1D07D0F4-AA13-11E3-AC9A-90E6BAEFA75C.job

:Commands
[EMPTYTEMP]
[RESETHOSTS]
[REBOOT]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

THEN

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Next, download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Please download zoek.exe and save it to your desktop (Firefox users right click and Save Link As...).

  • Close any open browsers.
  • Temporarily disable your AntiVirus program. (If necessary)
  • Double click on zoek.exe to run.
  • Please wait while the tool starts. It will appear to be doing nothing and may take a few seconds to come up
  • Click Options button below the large panel and check the box:

    Auto Clean
  • Click on Run script button
  • Please wait patiently (it may take a few minutes) until a log report will open (this may be after reboot, if required)
  • Copy (Ctrl +C) and paste (Ctrl +V) the contents of the opened entire report back here.

Note: It will also create a log in the C:\ directory named "zoek-results.log"

 

Security Check

Download Security Check from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

Last, rerun OTL as you did previously, but this time Check the option for All under the Extra Registry section then press the Run Scan button.

 

When OTL completes you will find two logz, OTL.TXT and Extras.txt, please post them both.

Also, post the adwCleaner log, the Junkware log, the ZOEK log and the Security Log.


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#4
Essexboy

Essexboy

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  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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