Have you contacted M&S support about the issue.
As an asides steveqae, are you aware of how many scheduled updates you have, some of this software should not be allowed anywhere near your computer and for more than one reason, Java for example is deemed a security risk and so called system optimiser software such as GlaryInitialize 5 which can and often do cause problems with your computer, see
here Open URL by RoboForm is another dubious item, see here
Scheduler
05/07/2014 10:40;: GoogleUpdateTaskMachineUA
05/07/2014 10:42;: WpsUpdateTask_Steve
05/07/2014 11:06;: Adobe Flash Player Updater
05/07/2014 11:14;: WpsNotifyTask_Steve
05/07/2014 15:40;: GoogleUpdateTaskMachineCore
06/07/2014 02:00;: AdobeAAMUpdater-1.0-Steve-PC-Steve
06/07/2014 09:30;: Opera scheduled Autoupdate 1401056364
07/07/2014 10:00;: Adobe online update program
07/07/2014 10:00;: ArcSoft Connect Daemon
07/07/2014 10:00;: Divx online update program
07/07/2014 10:00;: FileHippo.com online update program
07/07/2014 10:00;: Google Updater and Installer
07/07/2014 10:00;: Java Update Scheduler
08/07/2014 09:40;: Ad-Aware Update (Weekly)
11/07/2014 11:00;: Apple Diagnostics
CCleanerSkipUAC
CreateChoiceProcessTask
GlaryInitialize 5
Go to RoboForm Install page
GU5SkipUAC
Open URL by RoboForm
Run RoboForm TaskBar Icon
SidebarExecute
SlimComputer Run