[cfuhrmann]

I can not set and keep my internet browser home page. It is stuck on about: blank. I am experiencing lots of pop ups.

I have installed and ran spyware doctor, but am still experiencing the problem. I have been told by the troubleshooters at Spware doc that "malware has affected the registry of my pc" and I must change the registry. The steps they have e-mailed seem complicated and scary b/cause they state in big bold letters that only those who are very computer savy should attempt to change the registry - I need to make a backup first and familiarize myself with how to restore the registry should any info be lost.

IS THERE AN EASIER WAY TO DO ATTEMPT THIS?

ANY SUGGESTIONS WOULD BE HELPFUL.

[Advertisements]

Hi cfuhrmann, welcome to Geeks to Go!

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

Please run Ad-aware before posting your log. Download Ad-aware from: http://www.lavasoft.de/res/aaw6.exe

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:

• Automatically save log-file
• Automatically quarantine objects prior to removal
• Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

• Scan Within Archives
• Scan Active Processes
• Scan Registry
• Deep Scan Registry
• Scan my IE favorites for banned URL’s
• Scan my Hosts file
• Under Click here to select drives + folders, choose:
• All of your hard drives

-> Click on the Advanced button on the left and select:

• Include additional process information
• Include additional file information
• Include environment information
• Include additional object details

-> Click the Tweak button and select:

• Under the Scanning Engine:
  • Unload recognized processes during scanning
  • Include basic Ad-aware settings in logfile
  • Include additional Ad-aware settings in logfile
• Under the Cleaning Engine:
  • Let Windows remove files in use at next reboot

-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

• Use Custom Scanning Options

-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

-> Reboot your computer.

[admin]

Hi cfuhrmann, welcome to Geeks to Go!

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

Please run Ad-aware before posting your log. Download Ad-aware from: http://www.lavasoft.de/res/aaw6.exe

Install the program and launch it.

First, in the main window, look in the bottom right corner and click on Check for updates now and download the latest reference files.

Next, we need to configure Ad-aware for a full scan.

-> Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:

• Automatically save log-file
• Automatically quarantine objects prior to removal
• Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

• Scan Within Archives
• Scan Active Processes
• Scan Registry
• Deep Scan Registry
• Scan my IE favorites for banned URL’s
• Scan my Hosts file
• Under Click here to select drives + folders, choose:
• All of your hard drives

-> Click on the Advanced button on the left and select:

• Include additional process information
• Include additional file information
• Include environment information
• Include additional object details

-> Click the Tweak button and select:

• Under the Scanning Engine:
  • Unload recognized processes during scanning
  • Include basic Ad-aware settings in logfile
  • Include additional Ad-aware settings in logfile
• Under the Cleaning Engine:
  • Let Windows remove files in use at next reboot

-> Click on Proceed to save the settings.

-> Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

• Use Custom Scanning Options

-> Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

-> Save the log file when it asks and then click Finish

-> When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

-> Reboot your computer.

[cfuhrmann]

OK --- I ran adware and here is my Hijack this file - Thanks

Logfile of HijackThis v1.98.2
Scan saved at 9:51:09 AM, on 9/4/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\mslo32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\WINDOWS\system32\javabr.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\WINDOWS\System32\kviselg.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\cathy\Local Settings\Temporary Internet Files\Content.IE5\01C9YB8D\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {57031518-1EF5-9E36-92EF-3E4E0944F8D1} - C:\WINDOWS\ntnt32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {EA8BEFE9-0B89-2CDB-DFC7-BE42880CF0F3} - C:\WINDOWS\sdkqq32.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [appgk32.exe] C:\WINDOWS\system32\appgk32.exe
O4 - HKLM\..\Run: [atlea.exe] C:\WINDOWS\system32\atlea.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [javabr.exe] C:\WINDOWS\system32\javabr.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [winjk.exe] C:\WINDOWS\system32\winjk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Lhamh] C:\WINDOWS\System32\kviselg.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O14 - IERESET.INF: START_PAGE_URL=http://www.worldnet.att.net
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\wcfittvy.exe
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab

[admin]

You have one of the more difficult to remove infections, but we'll help you remove it. Please download GetService.zip
Extract it to a new folder in the desktop. Double click on the Getservice.bat file to run it. This will create and open a text file named getservice.txt in the same folder. It will then open getservice.txt for you.
getservice.txt will list all active Services. Copy and paste the contents of getservice.txt in your next reply here. From the moment you post your list, until you see a detailed fix written up, DO NOT reboot your system or log off. If you do, the service will have changed and the fix provided will not work

[cfuhrmann]

Wish I knew how we got this ..............its frustrating. Ok here his the latest file. I can not believe how much you guys are helping me. Thnks a million.


PsService v1.1 - local and remote services viewer/controller
Copyright © 2001-2003 Mark Russinovich
Sysinternals - www.sysinternals.com

SERVICE_NAME: Alerter
Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Alerter
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: ALG
Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Internet Connection Firewall
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\alg.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Layer Gateway Service
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: AOL ACS
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : AOL Connectivity Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: AppMgmt
Provides software installation services such as Assign, Publish, and Remove.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Management
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: aspnet_state
Provides support for out-of-process session states for ASP.NET. If this service is stopped, out-of-process requests will not be processed. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ASP.NET State Service
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: AudioSrv
Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : AudioGroup
TAG : 0
DISPLAY_NAME : Windows Audio
DEPENDENCIES : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: BITS
Uses idle network bandwidth to transfer data.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Background Intelligent Transfer Service
DEPENDENCIES : Rpcss
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Browser
Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Computer Browser
DEPENDENCIES : LanmanWorkstation
: LanmanServer
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: CiSvc
Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\cisvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Indexing Service
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ClipSrv
Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\clipsrv.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ClipBook
DEPENDENCIES : NetDDE
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: COMSysApp
Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : COM+ System Application
DEPENDENCIES : rpcss
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 30 seconds
FAILURE_ACTIONS : Restart DELAY: 1000 seconds
: Restart DELAY: 5000 seconds
: None DELAY: 1000 seconds

SERVICE_NAME: CryptSvc
Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cryptographic Services
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Dhcp
Manages network configuration by registering and updating IP addresses and DNS names.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DHCP Client
DEPENDENCIES : Tcpip
: Afd
: NetBT
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmadmin
Configures hard disk drives and volumes. The service only runs for configuration processes and then stops.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\dmadmin.exe /com
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager Administrative Service
DEPENDENCIES : RpcSs
: PlugPlay
: DmServer
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmserver
Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager
DEPENDENCIES : RpcSs
: PlugPlay
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Dnscache
Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DNS Client
DEPENDENCIES : Tcpip
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: ERSvc
Allows error reporting for services and applictions running in non-standard environments.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Error Reporting Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Eventlog
Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP : Event log
TAG : 0
DISPLAY_NAME : Event Log
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: EventSystem
Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : COM+ Event System
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: FastUserSwitchingCompatibility
Provides management for applications that require assistance in a multiple user environment.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Fast User Switching Compatibility
DEPENDENCIES : TermService
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Fax
Enables you to send and receive faxes, utilizing fax resources available on this computer or on the network.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\fxssvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Fax
DEPENDENCIES : TapiSrv
: RpcSs
: PlugPlay
: Spooler
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: helpsvc
Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Help and Support
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 100 seconds
: Restart DELAY: 100 seconds
: None DELAY: 100 seconds

SERVICE_NAME: HidServ
Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Human Interface Device Access
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ImapiService
Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\imapi.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IMAPI CD-Burning COM Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: iPodService
iPod hardware management services
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\Program Files\iPod\bin\iPodService.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : iPod Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanserver
Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Server
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanworkstation
Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Workstation
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: LexBceS
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\LEXBCES.EXE
LOAD_ORDER_GROUP : SpoolerGroup
TAG : 0
DISPLAY_NAME : LexBce Server
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: LmHosts
Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : TCP/IP NetBIOS Helper
DEPENDENCIES : NetBT
: Afd
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: McShield
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : c:\PROGRA~1\mcafee.com\vso\mcshield.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : McAfee.com McShield
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: mcupdmgr.exe
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : McAfee SecurityCenter Update Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: MCVSRte
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe /Embedding
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : McAfee.com VirusScan Online Realtime Engine
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Messenger
Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Messenger
DEPENDENCIES : LanmanWorkstation
: NetBIOS
: PlugPlay
: RpcSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: mnmsrvc
Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\mnmsrvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NetMeeting Remote Desktop Sharing
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: MpfService
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : McAfee Personal Firewall Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
COMMAND : cAfee.com\PERSON~1\MPFSER~1.EXE" /servicecrash /fail=%1%
FAIL_RESET_PERIOD : -1 seconds
FAILURE_ACTIONS : Run command DELAY: 5000 seconds

SERVICE_NAME: MSDTC
Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\msdtc.exe
LOAD_ORDER_GROUP : MS Transactions
TAG : 0
DISPLAY_NAME : Distributed Transaction Coordinator
DEPENDENCIES : RPCSS
: SamSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: MSIServer
Installs, repairs and removes software according to instructions contained in .MSI files.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\msiexec.exe /V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDE
Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP : NetDDEGroup
TAG : 0
DISPLAY_NAME : Network DDE
DEPENDENCIES : NetDDEDSDM
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDEdsdm
Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network DDE DSDM
DEPENDENCIES :
: EGrLocalSystem
: Network DDE DSDM
: etwork DDE
: ributed Transaction Coordinator
:
: /
: f
: a
: i
: l
: =
: %
: 1
: %
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netlogon
Supports pass-through authentication of account logon events for computers in a domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP : RemoteValidation
TAG : 0
DISPLAY_NAME : Net Logon
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netman
Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Connections
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetSvc
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\Intel\NCS\Sync\NetSvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Intel NCS NetService
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Nla
Collects and stores network configuration and location information, and notifies applications when this information changes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Location Awareness (NLA)
DEPENDENCIES : Tcpip
: Afd
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtLmSsp
Provides security to remote procedure call (RPC) programs that use transports other than named pipes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NT LM Security Support Provider
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtmsSvc
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Removable Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NVSvc
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\nvsvc32.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NVIDIA Driver Helper Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: O?’ŽrtñåȲ$Ó
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\mslo32.exe /s
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC) Helper
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PlugPlay
Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP : PlugPlay
TAG : 0
DISPLAY_NAME : Plug and Play
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PolicyAgent
Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IPSEC Services
DEPENDENCIES : RPCSS
: Tcpip
: IPSec
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ProtectedStorage
Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Protected Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasAuto
Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Auto Connection Manager
DEPENDENCIES : RasMan
: Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasMan
Creates a network connection.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Connection Manager
DEPENDENCIES : Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RDSessMgr
Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\sessmgr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Desktop Help Session Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RemoteAccess
Offers routing services to businesses in local area and wide area network environments.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Routing and Remote Access
DEPENDENCIES : RpcSS
: +NetBIOSGroup
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RpcLocator
Manages the RPC name service database.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\locator.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC) Locator
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: RpcSs
Provides the endpoint mapper and other miscellaneous RPC services.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k rpcss
LOAD_ORDER_GROUP : COM Infrastructure
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC)
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Reboot DELAY: 60000 seconds

SERVICE_NAME: RSVP
Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\rsvp.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : QoS RSVP
DEPENDENCIES : TcpIp
: Afd
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SamSs
Stores security information for local user accounts.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP : LocalValidation
TAG : 0
DISPLAY_NAME : Security Accounts Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SCardDrv
Enables support for legacy non-plug and play smart-card readers used by this computer. If this service is stopped, this computer will not support legacy reader. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Smart Card Helper
DEPENDENCIES : +Smart Card Reader
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: SCardSvr
Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Smart Card
DEPENDENCIES : PlugPlay
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: Schedule
Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : SchedulerGroup
TAG : 0
DISPLAY_NAME : Task Scheduler
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: seclogon
Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Secondary Logon
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SENS
Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : System Event Notification
DEPENDENCIES : EventSystem
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SharedAccess
Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS)
DEPENDENCIES : Netman
: NLA
: RasMan
: ALG
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ShellHWDetection
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : ShellSvcGroup
TAG : 0
DISPLAY_NAME : Shell Hardware Detection
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Spooler
Loads files to memory for later printing.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\spoolsv.exe
LOAD_ORDER_GROUP : SpoolerGroup
TAG : 0
DISPLAY_NAME : Print Spooler
DEPENDENCIES : LexBceS
: RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: None DELAY: 0 seconds

SERVICE_NAME: srservice
Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : System Restore Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SSDPSRV
Enables discovery of UPnP devices on your home network.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SSDP Discovery Service
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: stisvc
Provides image acquisition services for scanners and cameras.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k imgsvc
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Image Acquisition (WIA)
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SwPrv
Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{F79A1568-D6C5-4C69-A086-936CF52DBBE3}
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : MS Software Shadow Copy Provider
DEPENDENCIES : rpcss
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SysmonLog
Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\smlogsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Performance Logs and Alerts
DEPENDENCIES :
SERVICE_START_NAME: NT Authority\NetworkService

SERVICE_NAME: TapiSrv
Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Telephony
DEPENDENCIES : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TermService
Allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers. The underpinning of Remote Desktop (including RD for Administrators), Fast User Switching, Remote Assistance, and Terminal Server.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Terminal Services
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Themes
Provides user experience theme management.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : UIGroup
TAG : 0
DISPLAY_NAME : Themes
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: None DELAY: 0 seconds

SERVICE_NAME: TrkWks
Maintains links between NTFS files within a computer or across computers in a network domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Distributed Link Tracking Client
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: uploadmgr
Manages synchronous and asynchronous file transfers between clients and servers on the network. If this service is stopped, synchronous and asynchronous file transfers between clients and servers on the network will not occur. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Upload Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 100 seconds
: Restart DELAY: 100 seconds
: None DELAY: 100 seconds

SERVICE_NAME: upnphost
Provides support to host Universal Plug and Play devices.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Universal Plug and Play Device Host
DEPENDENCIES : SSDPSRV
SERVICE_START_NAME: NT AUTHORITY\LocalService
FAIL_RESET_PERIOD : -1 seconds
FAILURE_ACTIONS : Restart DELAY: 0 seconds

SERVICE_NAME: UPS
Manages an uninterruptible power supply (UPS) connected to the computer.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\ups.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Uninterruptible Power Supply
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: VSS
Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\vssvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Volume Shadow Copy
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: w32time
Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.


TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Time
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WANMiniportService
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : "C:\WINDOWS\wanmpsvc.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : WAN Miniport (ATW) Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WebClient
Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : WebClient
DEPENDENCIES : MRxDAV
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: winmgmt
Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Management Instrumentation
DEPENDENCIES : RPCSS
: Eventlog
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: WmdmPmSN
Retrieves the serial number of any portable media player connected to this computer. If this service is stopped, protected content might not be down loaded to the device.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Portable Media Serial Number Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WmiApSrv
Provides performance library information from WMI HiPerf providers.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\wbem\wmiapsrv.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : WMI Performance Adapter
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: wuauserv
Enables the download and installation of critical Windows updates. If the service is disabled, the operating system can be manually updated at the Windows Update Web site.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Automatic Updates
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WZCSVC
Provides automatic configuration for the 802.11 adapters
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : Wireless Zero Configuration
DEPENDENCIES : RpcSs
: Ndisuio
SERVICE_START_NAME: LocalSystem

[admin]

Print out these instructions so you have them handy as some of the steps need to be done in safe mode and you may not be able to go online. We need IE to remain closed throughout the process. With that in mind, read through the instructions and download all necessary files ahead of time. Opening IE may cause the fix to fail

1. Download AboutBuster. Unzip it to c:\aboutbuster but don't run it yet we'll do that later on down in this list in SAFE MODE.
2. Reboot to Safe Mode => How do I boot into safe mode?
3. Make sure your PC is configured to show hidden files. Open Windows Explorer & Go to "Tools" => "Folder Options". Click on the "View" tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types". Now click "Apply to all folders". Click "Apply" then "OK"

4. Next, go to Start => Run and type "Services.msc" (without quotes) then hit Ok. Scroll down and find the service called "Remote Procedure Call (RPC) Helper"
When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.
5. Press control-alt-delete to get into the task manager and end the follow processes if they exist:
appgk32.exe
atlea.exe
javabr.exe
winjk.exe
kviselg.exe

6. Now close all open windows AND browsers, run HijackThis and put checks next to all the following, then click "Fix Checked":
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {57031518-1EF5-9E36-92EF-3E4E0944F8D1} - C:\WINDOWS\ntnt32.dll
O2 - BHO: (no name) - {EA8BEFE9-0B89-2CDB-DFC7-BE42880CF0F3} - C:\WINDOWS\sdkqq32.dll
O4 - HKLM\..\Run: [appgk32.exe] C:\WINDOWS\system32\appgk32.exe
O4 - HKLM\..\Run: [atlea.exe] C:\WINDOWS\system32\atlea.exe
O4 - HKLM\..\Run: [javabr.exe] C:\WINDOWS\system32\javabr.exe
O4 - HKLM\..\Run: [winjk.exe] C:\WINDOWS\system32\winjk.exe
O4 - HKCU\..\Run: [Lhamh] C:\WINDOWS\System32\kviselg.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\wcfittvy.exe

7. Delete the following files if present (If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.):
C:\WINDOWS\system32\gtcro.dll
C:\WINDOWS\ntnt32.dll
C:\WINDOWS\sdkqq32.dll
C:\WINDOWS\system32\appgk32.exe
C:\WINDOWS\system32\atlea.exe
C:\WINDOWS\system32\javabr.exe
C:\WINDOWS\system32\winjk.exe
C:\WINDOWS\System32\kviselg.exe

8.Next, we will remove the offending service. Go to Start->Run and type Regedit then click Ok.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
and highlight Services in the left pane. In the right pane, look for any these entries named as:
"Remote Procedure Call (RPC) Helper"

If any are listed, right-click that entry in the right pane and choose Delete.

Again in Regedit, navigate to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root and highlight Root in the Left Pane. In the right pane, look for any entries like this:
"LEGACY Remote Procedure Call (RPC) Helper"

If you find it, right-click it in the right-pane and choose delete.
If you have trouble deleting a key. Then click once on the key name to highlight it and click on the Permission menu option under Security or Edit. Then Uncheck "Allow inheritible permissions" and press copy. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.

9. Browse to c:\aboutbuster and double click on aboutbuster.exe. When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.When finished, press the "Save log" button. I will want a copy of that log after all steps are completed here.
10. Copy the contents of the Quote Box to Notepad. Name the file as fix.reg. Change the Save as Type to All Files. Save this file on the desktop

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{CFBFAE00-17A6-11D0-99CB-00C04FD64497}"=""

Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.

11. Run Ad-Aware with the latest update.

• Download the latest version of Ad-Aware (Ad-Aware SE Build 1.03).
• If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
• After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
• Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
• Once the definitions have been updated:
• Reconfigure Ad-Aware for Full Scan as per the following instructions:
  • Launch the program, and click on the Gear at the top of the start screen.
  • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
    • "Automatically save logfile"
    • Automatically quarrantine objects prior to removal"
    • Safe Mode (always request confirmation)
    • Prompt to update outdated confirmation) - Change to 7 days.
  • Click the "Scanning" button (On the left side).
  • Under Drives & Folders, select "Scan within Archives"
  • Click "Click here to select Drives + folders" and select your installed hard drives.
  • Under Memory & Registry, select all options.
  • Click the "Advanced" button (On the left hand side).
  • Under "Shell Integration", select "Move deleted files to Recycle Bin".
  • Under "Log-file detail", select all options.
  • Click on the "Defaults" button on the left.
  • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
  • Click the "Tweak" button (Again, on the left hand side).
  • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol) and select the following:
    • "Unload recognized processes during scanning."
    • "Obtain command line of scanned processes"
    • "Scan registry for all users instead of current user only"
  • Under "Cleaning Engine", select the following:
    • "Always try to unload modules before deletion."
    • "During removal, unload explorer and IE if necessary"
    • "Let Windows remove files in use at next reboot."
    • "Delete quarrantined objects after restoring"
  • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
  • Click on "Proceed" to save these Preferences.
  • Click on the "Scan Now" button on the left.
  • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
• Close all programs except ad-aware.
• Click on "Next" in the bottom right corner to start the scan.
• Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
• After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.

12. Clean out temporary and temporary Internet files. Go to "Start" => "Run" and type in the box: "cleanmgr". Let it scan your system for files to remove. Make sure these 3 are checked and then press "ok" to remove:
Temporary Files
Temporary Internet Files
Recycle Bin
13. Reboot to normal mode.
14. Replace Deleted Files
It is also possible that the infection may have deleted up to three files from your system. If these files are present, to be safe I suggest you overwrite them with a new copy.

Go here and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

Download the Hoster from here Press 'Restore Original Hosts' and press 'OK'
Exit Program.

If you have Spybot S&D installed you may also need to replace one file.
Go here and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended.
Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first option, 'Download signed controls', to 'Prompt; set the
second option, 'Download unsigned controls', to 'Disable'; and finally, set 'Initialize and Script ActiveX controls not marked as safe" to 'Disable'.

15.Do an online scan at TrendMicro's site. Let it remove any infected files found.
16. Finally, when you are all done, please post the new HJT log and the AboutBuster log here for review.

[cfuhrmann]

You're not pulling my leg are you????????????????????????????????????????????????????
Quite a lot to do...........................
Will give it my best try..........
May take a day or two to complete.......
May the force be with me!

[admin]

You're not pulling my leg are you????????????????????????????????????????????????????

Sorry, no I'm not. These spyware authors are well financed, and they keep making this crap harder to remove.

May the force be with me!

[cfuhrmann]

So sorry - I am having trouble with step 11 above....which is "run ad-ware with the latest update"

I double clicked on the Ad-ware link you have listed under (i) and was not real sure where to go from there.
I saw the "Update Available" info and clicked on the SE1R6 30.08.2004.
I was asked if I wanted to open this file and I said yes. Now I see an icon that says DEFS. REF -
but when I double click on it to unzip it - it says windows can not open this file.

I don't think I did this correctly.

I already had downloaded adware during my very first response from you. I'm thinking there is an updated version I need to install and unistall the first version - I'm just not clear on where to go to do it.

I hope taking out of safe mode to add reply to you hasn't hurt this whole procedure since I was down to step 11.

Please advise and thanks for your patience. I've never had to do anything like this before

[cfuhrmann]

OK --- I was able to figure out what to download on Adware....so I got past it.

Here are my HJT and Aboutbuster logs.

When you look at the aboutbust log, you will see two scans - one on 9/4 and one on 9/5. SInce I was having trouble figuring out number 11 and I had to reply to you, I started the whole process over again (1-11) b/cause I was not sure if I had wrecked anything by going on the internet in the middle of the process - that's why there are two files.

Also, first time I logged back into the internet after doing all this - my browser page was set as I hoped to MSN.com
logged out and back in again to see if it stayed that way, and I am back to about: blank again

What next????
Thanks

Scanned at: 11:44:32 PM on: 9/4/2004


-- Scan 1 ---------------------------
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Removed 2 Random Key Entries
Deleted 1 Service Keys Successfully!
Removed! : C:\WINDOWS\addcc32.exe
Removed! : C:\WINDOWS\addgo.exe
Removed! : C:\WINDOWS\addsm.exe
Removed! : C:\WINDOWS\addtt32.exe
Removed! : C:\WINDOWS\addxl32.exe
Removed! : C:\WINDOWS\atldl32.exe
Removed! : C:\WINDOWS\atlds32.exe
Removed! : C:\WINDOWS\atllg.exe
Removed! : C:\WINDOWS\atlvd32.exe
Removed! : C:\WINDOWS\atlxs32.exe
Removed! : C:\WINDOWS\atlyh32.exe
Removed! : C:\WINDOWS\bptrw.dat
Removed! : C:\WINDOWS\bsped.dat
Removed! : C:\WINDOWS\cexvc.dat
Removed! : C:\WINDOWS\cnkcb.dat
Removed! : C:\WINDOWS\crcq.exe
Removed! : C:\WINDOWS\crmv32.exe
Removed! : C:\WINDOWS\crnp32.exe
Removed! : C:\WINDOWS\d3al32.exe
Removed! : C:\WINDOWS\d3ij32.exe
Removed! : C:\WINDOWS\daban.dat
Removed! : C:\WINDOWS\dibii.dat
Removed! : C:\WINDOWS\eenuy.dat
Removed! : C:\WINDOWS\egmfw.dat
Removed! : C:\WINDOWS\epzit.dat
Removed! : C:\WINDOWS\fhfjn.dat
Removed! : C:\WINDOWS\fpybh.dat
Removed! : C:\WINDOWS\fttei.dat
Removed! : C:\WINDOWS\gdzzi.dat
Removed! : C:\WINDOWS\gqpzw.dat
Removed! : C:\WINDOWS\gsbtb.dat
Removed! : C:\WINDOWS\icsul.dat
Removed! : C:\WINDOWS\ipun32.exe
Removed! : C:\WINDOWS\jacqr.dat
Removed! : C:\WINDOWS\javacu32.exe
Removed! : C:\WINDOWS\javacx.exe
Removed! : C:\WINDOWS\jybji.dat
Removed! : C:\WINDOWS\lwuuu.dat
Removed! : C:\WINDOWS\mfccy32.exe.bak
Removed! : C:\WINDOWS\msei.exe
Removed! : C:\WINDOWS\mslz.exe
Removed! : C:\WINDOWS\msma.exe
Removed! : C:\WINDOWS\msny.exe.bak
Removed! : C:\WINDOWS\mstw.exe
Removed! : C:\WINDOWS\ncguo.dat
Removed! : C:\WINDOWS\netdk32.exe
Removed! : C:\WINDOWS\netju.exe
Removed! : C:\WINDOWS\netol.exe
Removed! : C:\WINDOWS\netos.exe
Removed! : C:\WINDOWS\ntne32.exe
Removed! : C:\WINDOWS\oeoxp.dat
Removed! : C:\WINDOWS\qadgz.dat
Removed! : C:\WINDOWS\qhhkc.dat
Removed! : C:\WINDOWS\qknvx.dat
Removed! : C:\WINDOWS\qsuit.dat
Removed! : C:\WINDOWS\rbzbg.dat
Removed! : C:\WINDOWS\sdkyj32.exe
Removed! : C:\WINDOWS\sdkyo.exe
Removed! : C:\WINDOWS\shtcl.dat
Removed! : C:\WINDOWS\sysap.exe
Removed! : C:\WINDOWS\syspp.exe
Removed! : C:\WINDOWS\tkxlz.dat
Removed! : C:\WINDOWS\tqpwg.dat
Removed! : C:\WINDOWS\usqtm.dat
Removed! : C:\WINDOWS\uwrap.dat
Removed! : C:\WINDOWS\wakwc.dat
Removed! : C:\WINDOWS\winrj.exe
Removed! : C:\WINDOWS\xekqx.dat
Removed! : C:\WINDOWS\ztigt.dat
Removed! : C:\WINDOWS\System32\addlp.exe
Removed! : C:\WINDOWS\System32\addra.exe
Removed! : C:\WINDOWS\System32\apiuk.exe
Removed! : C:\WINDOWS\System32\apixe32.exe
Removed! : C:\WINDOWS\System32\apiya.exe
Removed! : C:\WINDOWS\System32\appkp.exe
Removed! : C:\WINDOWS\System32\apprn.exe
Removed! : C:\WINDOWS\System32\appvo32.exe
Removed! : C:\WINDOWS\System32\appzg32.exe
Removed! : C:\WINDOWS\System32\awyae.dat
Removed! : C:\WINDOWS\System32\bnlqy.dat
Removed! : C:\WINDOWS\System32\bphpa.dat
Removed! : C:\WINDOWS\System32\cbvvl.dat
Removed! : C:\WINDOWS\System32\chlfu.dat
Removed! : C:\WINDOWS\System32\cree.exe
Removed! : C:\WINDOWS\System32\crkg.exe
Removed! : C:\WINDOWS\System32\czyiu.dat
Removed! : C:\WINDOWS\System32\d3gp32.exe
Removed! : C:\WINDOWS\System32\d3sg.exe
Removed! : C:\WINDOWS\System32\dalgo.dat
Removed! : C:\WINDOWS\System32\drvml.dat
Removed! : C:\WINDOWS\System32\dwglt.dat
Removed! : C:\WINDOWS\System32\dxmao.dat
Removed! : C:\WINDOWS\System32\eacak.dat
Removed! : C:\WINDOWS\System32\eeadd.dat
Removed! : C:\WINDOWS\System32\eepbj.dat
Removed! : C:\WINDOWS\System32\frebr.dat
Removed! : C:\WINDOWS\System32\gcidw.dat
Removed! : C:\WINDOWS\System32\gktlx.dat
Removed! : C:\WINDOWS\System32\hfzcj.dat
Removed! : C:\WINDOWS\System32\iebe.exe
Removed! : C:\WINDOWS\System32\ieke32.exe
Removed! : C:\WINDOWS\System32\iell32.exe
Removed! : C:\WINDOWS\System32\ierz32.exe
Removed! : C:\WINDOWS\System32\imkcx.dat
Removed! : C:\WINDOWS\System32\ipfo.exe
Removed! : C:\WINDOWS\System32\javayy32.exe
Removed! : C:\WINDOWS\System32\jxlsq.dat
Removed! : C:\WINDOWS\System32\lhivt.dat
Removed! : C:\WINDOWS\System32\lhrmy.dat
Removed! : C:\WINDOWS\System32\lvsnw.dat
Removed! : C:\WINDOWS\System32\mfcgz32.exe
Removed! : C:\WINDOWS\System32\mfcti32.exe
Removed! : C:\WINDOWS\System32\mftar.dat
Removed! : C:\WINDOWS\System32\mrhba.dat
Removed! : C:\WINDOWS\System32\mynej.dat
Removed! : C:\WINDOWS\System32\mzrvw.dat
Removed! : C:\WINDOWS\System32\netcw32.exe
Removed! : C:\WINDOWS\System32\netjn.exe
Removed! : C:\WINDOWS\System32\netqs32.exe
Removed! : C:\WINDOWS\System32\nreyd.dat
Removed! : C:\WINDOWS\System32\ntgy.exe
Removed! : C:\WINDOWS\System32\ntwh32.exe
Removed! : C:\WINDOWS\System32\nxlnn.dat
Removed! : C:\WINDOWS\System32\osyxv.dat
Removed! : C:\WINDOWS\System32\prcsp.dat
Removed! : C:\WINDOWS\System32\pufbm.dat
Removed! : C:\WINDOWS\System32\qfoyw.dat
Removed! : C:\WINDOWS\System32\sdkga32.exe
Removed! : C:\WINDOWS\System32\sdklx.exe
Removed! : C:\WINDOWS\System32\sdkmi.exe
Removed! : C:\WINDOWS\System32\syshg32.exe
Removed! : C:\WINDOWS\System32\syspa.exe
Removed! : C:\WINDOWS\System32\ttzdc.dat
Removed! : C:\WINDOWS\System32\ttzdc.dll
Removed! : C:\WINDOWS\System32\unchd.dat
Removed! : C:\WINDOWS\System32\uysqa.dat
Removed! : C:\WINDOWS\System32\wiiba.dat
Removed! : C:\WINDOWS\System32\winib32.exe
Removed! : C:\WINDOWS\System32\winkl.exe
Removed! : C:\WINDOWS\System32\winqf.exe
Removed! : C:\WINDOWS\System32\wintg32.exe
Removed! : C:\WINDOWS\System32\winzk.exe
Removed! : C:\WINDOWS\System32\wryrb.dat
Removed! : C:\WINDOWS\System32\wzioh.dat
Removed! : C:\WINDOWS\System32\xspqm.dll
Removed! : C:\WINDOWS\System32\zghfm.dat
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Removed 2 Random Key Entries
Attempted Clean Of Temp folder.
Pages Reset... Done!






Scanned at: 8:59:26 PM on: 9/5/2004


-- Scan 1 ---------------------------
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Removed 2 Random Key Entries
Deleted 1 Service Keys Successfully!
Removed! : C:\WINDOWS\appir32.exe
Removed! : C:\WINDOWS\System32\ntii.exe
Attempted Clean Of Temp folder.
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!

-- Scan 2 ---------------------------
About:Buster Version 3.0
Reference List : 15

No ADS found on system
Removed 2 Random Key Entries
Attempted Clean Of Temp folder.
Pages Reset... Done!




Logfile of HijackThis v1.98.2
Scan saved at 9:59:47 PM, on 9/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\system32\appgk32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Sti_Trace.log:lvile
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\cathy\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\fohdv.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\fohdv.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\fohdv.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\fohdv.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\fohdv.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\fohdv.dll/sp.html#29126
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {F6BD60E1-D255-E8A2-51F1-10CDCC19754E} - C:\WINDOWS\system32\ipqz32.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [appgk32.exe] C:\WINDOWS\system32\appgk32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O14 - IERESET.INF: START_PAGE_URL=http://www.worldnet.att.net
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...84/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,21/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/...aploader_v5.cab

[admin]

Did you have any trouble with these steps?

6. Now close all open windows AND browsers, run HijackThis and put checks next to all the following, then click "Fix Checked":
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gtcro.dll/sp.html#29126
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {57031518-1EF5-9E36-92EF-3E4E0944F8D1} - C:\WINDOWS\ntnt32.dll
O2 - BHO: (no name) - {EA8BEFE9-0B89-2CDB-DFC7-BE42880CF0F3} - C:\WINDOWS\sdkqq32.dll
O4 - HKLM\..\Run: [appgk32.exe] C:\WINDOWS\system32\appgk32.exe
O4 - HKLM\..\Run: [atlea.exe] C:\WINDOWS\system32\atlea.exe
O4 - HKLM\..\Run: [javabr.exe] C:\WINDOWS\system32\javabr.exe
O4 - HKLM\..\Run: [winjk.exe] C:\WINDOWS\system32\winjk.exe
O4 - HKCU\..\Run: [Lhamh] C:\WINDOWS\System32\kviselg.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\wcfittvy.exe

7. Delete the following files if present (If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.):
C:\WINDOWS\system32\gtcro.dll
C:\WINDOWS\ntnt32.dll
C:\WINDOWS\sdkqq32.dll
C:\WINDOWS\system32\appgk32.exe
C:\WINDOWS\system32\atlea.exe
C:\WINDOWS\system32\javabr.exe
C:\WINDOWS\system32\winjk.exe
C:\WINDOWS\System32\kviselg.exe

[cfuhrmann]

Yes I did ----- I could not FIND a lot of them.

under item (6) All the "system32" things in particular were not present at all in that log. I'm pretty sure I was able to delete all the 015's and the 016. I acted on the things that I could find - but a lot of them were not there.

Under item (7) the only thing I found was windows\ntnt32.dll which I deleted.

I'm not sure if this helps or not, but along with not being able to set the browser page, I was getting a lot of pop ups that said that different dll's were not valid images and to pls chk against the installation diskette.

Here's one that I got "APPGK32.exe - Bad Image - Application or DLL C:\Windows\system32\Jeem32.dll is not a valid image. Pls chk against installation diskette."

Sorry that I did not mention this initially. I thought I would take care of the browser page problem first - maybe that would help, and if not, then address it.

But maybe they are all related????????????????????????????????

Thank you for helping me weed through this problem - I feel that I am learning a lot - wish I knew more.

Can you still help me?

Thanks

[freek]

Try making it available to view hidden file types.

[admin]

Post a fresh Hijack This log. Please don't reboot until we post a fix.