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Trojan Virus Takeover, NEED HELP [Closed]


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#16
Naathim

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Hi :)

 

Awaiting the results.

Please also tell me something more about the MSE error.

 

Cheers,

Naat :)


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#17
kaylaholmes

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Im not sure how to deactivate my antivirus protection because ive downlaoded so many items for you to fix my dumb computer that im not sure what is and isnt virus protection. You recommended one to downlaod and I did. But I also have everything else still downlaoded, what should I do now? I'm very sorry if im inconviencing you!


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#18
kaylaholmes

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MSE error.

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#19
Naathim

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Kayla, at any point you are not inconviencing me. Remember - there are no silly questions here. I am here to help you, so if at any point you'll have any concernes - do not hesitate to ask. You are welcome and encouraged to :)
 
After my actions the only one thing that should be installed is Microsoft Security Essentials.
Please follow the instructions from the link HERE to temporarily disable it and after that run aswMBR. For your convenience I'll paste once more guideline here:


aswMBR.png Scan with aswMBR

Please download aswMBR by Avast! & Gmer and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on the aswMBR.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Allow virtualisation if offered.
  • If you are prompted to download the latest anti-virus definitions from avast!, click Yes.
  • Click the AV Scan: drop down box and select C:\.
  • Select scan.
  • Upon completion, you will see Scan finished successfully. Click Save log.

Do NOT click Fix or FixMBR!
A file (MBR.dat) will be created on your desktop. Do NOT click or delete it!

Copy the contents of the logfile ans paste in into your next reply.
Do not forget to re-enable your previously switched-off protection software!

 

Cheers,
Naat :)


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#20
Naathim

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Hi :)

Are you still around?

Naat
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#21
Essexboy

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Due to lack of feedback, this topic has been closed.

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