[Ryukk]

I have windows 8 and my ram sticks are exactly the same...what else could cause this?

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Hi and welcome back
 
If your Operating System is 32-bit, you won't be able to use more than that amount of RAM.
See this entry on Wikipedia.
 
If you want to use more, you need to install 64-bit OS.
 
Cheers,
Naat

Edited by Naathim, 04 July 2014 - 02:34 AM.

[Naathim]

Hi and welcome back
 
If your Operating System is 32-bit, you won't be able to use more than that amount of RAM.
See this entry on Wikipedia.
 
If you want to use more, you need to install 64-bit OS.
 
Cheers,
Naat

Edited by Naathim, 04 July 2014 - 02:34 AM.

[Ryukk]

Thanks!

 

the system is 64 bit. Could it be a virus or something?

[phillpower2]

Hope you don't mind the interjection folks 

 

Ryukk, Naat will advise you if the issue could be malware related and if it is this topic will need to be put on hold, meanwhile;

 

Please provide information about your computer, this includes is it a notebook or desktop, is it a custom build or brand name such as Dell or HP, if it is a brand name provide the model name or series number (not serial) if a custom build post the brand and model name or number for the MB and CPU, providing these details will enable us to better assist you.