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#1
jimbo1949

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I installed windows xp on toshiba laptop but now can't get on internet.i downloaded the wireless driver and now have wireless connection but still can't get on internet need help


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#2
Ztruker

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can you post a screen capture of Device Manager with Network Adapters expanded please.
 
Click Start, Run, type devmgmt.msc and press Enter.
Expand Network Adapters.
 
For GeeksToGo: Use the Browse and Attach This File buttons below the text input area while using the More Reply Options editor to upload and insert here.
 
Also do this:

Click on Start then Run or press Window key (next to left Ctrl key) +R and paste the following into the Run box, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.
If you don't have a Run selection off the Start menu, see here: Enable Run Command on Windows 7 or Vista Start Menu, or How to access the 'Run' box in Windows® 8.1 - YouTube or just press Windows Key (next to the left Ctrl key) + R, or open the Modern desktop, type run then click on Run that appears.


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#3
jimbo1949

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how do I do screen capture


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#4
jimbo1949

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there is yellow on multimedia controller, pci modem, video controller


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#5
Ztruker

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Make sure the window you want to capture has the focus.
Press Alt+Print Screen. That will capture the active window.

XP: Click Start then Run, type mspaint and press Enter.

Vista or Windows 7: Click Start, type mspaint and press Enter.

Press Ctrl+v to paste the picture in to the MS Paint window.
Click File then Save as and save it to your Desktop.

Start a new reply.
Click on the Browse button below the message input area.
Navigate to where you saved the picture, select it and click on Open.
Click on Attach This File.
Once uploaded, click on Add To Post to the far right of the uploaded file.
Scroll down and click Preview Post to verify the image shows.

 

Remember, Expand Network Adapters before you do the screen capture.


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#6
jimbo1949

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Attached File  untitled.bmp   845.68KB   58 downloads


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#7
Ztruker

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I want to see the output of ipconfig /all as I asked in my previous post.


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#8
jimbo1949

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Windows IP Configuration
 
 
 
        Host Name . . . . . . . . . . . . : wendy-21c60c2b6
 
        Primary Dns Suffix  . . . . . . . : 
 
        Node Type . . . . . . . . . . . . : Unknown
 
        IP Routing Enabled. . . . . . . . : No
 
        WINS Proxy Enabled. . . . . . . . : No
 
        DNS Suffix Search List. . . . . . : gateway.2wire.net
 
                                            gateway.2wire.net
 
 
 
Ethernet adapter Wireless Network Connection:
 
 
 
        Connection-specific DNS Suffix  . : gateway.2wire.net
 
        Description . . . . . . . . . . . : Atheros AR5001X+ Wireless Network Adapter
 
        Physical Address. . . . . . . . . : 00-90-96-6D-22-B8
 
        Dhcp Enabled. . . . . . . . . . . : Yes
 
        Autoconfiguration Enabled . . . . : Yes
 
        IP Address. . . . . . . . . . . . : 192.168.1.73
 
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
 
        Default Gateway . . . . . . . . . : 192.168.1.254
 
        DHCP Server . . . . . . . . . . . : 192.168.1.254
 
        DNS Servers . . . . . . . . . . . : 192.168.1.254
 
        Lease Obtained. . . . . . . . . . : Wednesday, July 09, 2014 6:12:57 PM
 
        Lease Expires . . . . . . . . . . : Thursday, July 10, 2014 6:12:57 PM
 
 
 
Ethernet adapter Local Area Connection:
 
 
 
        Connection-specific DNS Suffix  . : gateway.2wire.net
 
        Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
 
        Physical Address. . . . . . . . . : 00-02-3F-94-35-26
 
        Dhcp Enabled. . . . . . . . . . . : Yes
 
        Autoconfiguration Enabled . . . . : Yes
 
        IP Address. . . . . . . . . . . . : 192.168.1.78
 
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
 
        Default Gateway . . . . . . . . . : 192.168.1.254
 
        DHCP Server . . . . . . . . . . . : 192.168.1.254
 
        DNS Servers . . . . . . . . . . . : 192.168.1.254
 
        Lease Obtained. . . . . . . . . . : Wednesday, July 09, 2014 6:12:49 PM
 
        Lease Expires . . . . . . . . . . : Thursday, July 10, 2014 6:12:49 PM
 
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
 
 
 
Reply from 98.138.253.109: bytes=32 time=94ms TTL=46
 
Reply from 98.138.253.109: bytes=32 time=92ms TTL=46
 
Reply from 98.138.253.109: bytes=32 time=93ms TTL=46
 
Reply from 98.138.253.109: bytes=32 time=93ms TTL=46
 
 
 
Ping statistics for 98.138.253.109:
 
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 92ms, Maximum = 94ms, Average = 93ms

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#9
Ztruker

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Your internet connections, wired and wireless, look good.

 

What do you mean when you say you can't get on the internet? What happens?

 

Are you using Internet Explorer? If so, try Firefox and/or Google Chrome.


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#10
jimbo1949

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I can get on the internet wired but  not wireless


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#11
jimbo1949

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google chome


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#12
jimbo1949

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it show a good connection and says i am connneted but i unplug ethernet no connection


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#13
rockmilk

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Hello are you still having issues?

 

If so please download this tool and run it with the ethernet hooked up.

Also run it with it dis connected.

 

Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.


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