[epepps14]

Hello,

I have a 7+ year old computer that is currently running windows 7.  My computer is very slow and when I open the task manager to find out if something is running that could be causing it to run slowly it shows me several processes, I dont know anything about them so I am lost there.  My CPU usage is usually very high and the physical memory percent is also extremely high.  I have tried to delete as much as I can that I no longer use and was trying to just return the computer to the factory settings and start all over again, but I was unable to do that.  I read some instructions on how to return the computer to factory settings and I could not find the option when I looked for it in the ways I was instructed.  Any help that you can give me to help return my computer to usable speeds would be greatly appreciated.

 

 

Thanks so much,

Eric

[Advertisements]

Hello epepps14

First of all, I just want to tell you that we might not be able to make your computer run faster as you said it yourself, you have a 7 years old computer running Windows 7 and it might not be "Windows 7 Ready" nor have the hardware to run it.
Are you able to give your computer specifications (hardware) as well as what edition and version of Windows 7 you are running precisely ? If you don't know how, just post back and I'll post detailled instructions on how you can provide us these information

[Aura]

Hello epepps14

First of all, I just want to tell you that we might not be able to make your computer run faster as you said it yourself, you have a 7 years old computer running Windows 7 and it might not be "Windows 7 Ready" nor have the hardware to run it.
Are you able to give your computer specifications (hardware) as well as what edition and version of Windows 7 you are running precisely ? If you don't know how, just post back and I'll post detailled instructions on how you can provide us these information

[epepps14]

Hello,

I have been using windows 7 for a few years now and it has been running smoothly at times and then it slows down significantly.  My computer is a Dell Inspiron E1705, for my processor it says that it is an Intel Core2 CPU T7200 @ 2.00GHz, 32 bit operating system.  I have windows 7 home premium service pack 1.  Let me know if you need any other information.

 

Thanks

[Ztruker]

How much memory do you have?
 
Also, lets see what is installed and running:
 
Download and install CCleaner from the following link: CCleaner - Standard

During installation, uncheck the option to install the Yahoo toolbar.

Start CCleaner. Click on Tools (ICON) and Select the following BUTTONS to create two (2) text files:

• Uninstall > Save to text file (install) – bottom right corner of app window
• Startup > Save to text file (startup)

Locate and open each saved file in the ‘Documents’ FOLDER:

• Copy and paste the contents of each file into your next post (2 files).

[epepps14]

Hi,

I have 31.2 gb free of 62.4 gb on my hard drive.  It says that I have 1 gb of ram. 

 

thanks

[epepps14]

Here are the two files you wanted:

 

Acrobat.com    Adobe Systems Incorporated    5/17/2010        2.1.0.0
Adobe AIR    Adobe Systems Incorporated    5/21/2012        3.2.0.2070
Adobe Flash Player 13 ActiveX    Adobe Systems Incorporated    6/10/2014    6.00 MB    13.0.0.214
Adobe Flash Player 13 Plugin    Adobe Systems Incorporated    6/10/2014    6.00 MB    13.0.0.214
Adobe Reader X (10.1.7)    Adobe Systems Incorporated    7/11/2013    117 MB    10.1.7
Apple Application Support    Apple Inc.    2/19/2014    94.4 MB    3.0
Apple Mobile Device Support    Apple Inc.    2/19/2014    20.7 MB    7.1.0.32
Apple Software Update    Apple Inc.    7/24/2011    2.38 MB    2.1.3.127
ATI Catalyst Control Center Ex    ATI Technologies Inc.    2/7/2007    115 MB    2.0.2488.36465
Bonjour    Apple Inc.    10/12/2011    749 KB    3.0.0.10
CCleaner    Piriform    7/7/2014        4.15
Codecv    Codecv    4/2/2012        
Conexant HDA D110 MDC V.92 Modem        11/28/2009        
ConvertHelper 2.2    DownloadHelper    4/8/2014        
Dell System Customization Wizard    Dell Inc.    2/7/2007        1.00.0000
Dell Wireless WLAN Card    Dell Inc.    11/28/2009        4.102.15.57
DellSupport    Dell    2/7/2007        6.0.3030
Digital Line Detect    BVRP Software, Inc    2/7/2007        1.21
DiskAid 3.24    DigiDNA    4/15/2010        3.24
DivX Setup    DivX, LLC    2/15/2012        2.6.1.5
Documentation & Support Launcher    Dell Inc.    2/7/2007        1.00.0000
EarthLink Setup Files    EarthLink, Inc.    2/7/2007        2005.2.178.0.2.2
Games, Music, & Photos Launcher    Dell Inc.    2/7/2007        1.00.0000
HP Customer Participation Program 13.0    HP    3/13/2010        13.0
HP Imaging Device Functions 13.0    HP    3/13/2010        13.0
HP Photosmart C4700 All-In-One Driver Software 13.0 Rel .6    HP    3/13/2010        13.0
HP Print Projects 1.0    HP    3/13/2010        1.0
HP Product Detection    HP    5/20/2012    1.86 MB    11.14.0001
HP Smart Web Printing 4.60    HP    6/1/2010        4.60
HP Solution Center 13.0    HP    3/13/2010        13.0
HP Update    Hewlett-Packard    2/18/2013    3.98 MB    5.005.000.002
iCloud    Apple Inc.    6/30/2013    48.3 MB    2.1.2.8
Internet Service Offers Launcher    Dell Inc.    2/7/2007        1.00.0000
iTunes    Apple Inc.    11/20/2013    214 MB    11.1.3.8
Java 7 Update 25    Oracle    6/30/2013    129 MB    7.0.250
JavaFX 2.1.1    Oracle Corporation    6/24/2012    20.8 MB    2.1.1
MediaDirect    Dell    2/7/2007        4.7
Microsoft .NET Framework 4.5.1    Microsoft Corporation    4/29/2014    38.8 MB    4.5.50938
Microsoft Office File Validation Add-In    Microsoft Corporation    7/7/2014    10.9 MB    14.0.5130.5003
Microsoft Office Home and Student 2007    Microsoft Corporation    2/7/2012        12.0.6612.1000
Microsoft Silverlight    Microsoft Corporation    3/14/2014    302 MB    5.1.30214.0
Microsoft SQL Server 2005 Compact Edition [ENU]    Microsoft Corporation    8/12/2010    1.72 MB    3.1.0000
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053    Microsoft Corporation    2/24/2010    252 KB    8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable    Microsoft Corporation    6/16/2011    300 KB    8.0.61001
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319    Microsoft Corporation    4/8/2014    9.89 MB    10.0.30319
Modem Diagnostic Tool    Dell    2/7/2007        1.0.17.8
Mozilla Firefox 29.0.1 (x86 en-US)    Mozilla    7/7/2014    67.3 MB    29.0.1
Mozilla Maintenance Service    Mozilla    7/7/2014    341 KB    29.0.1
MSXML 4.0 SP2 (KB954430)    Microsoft Corporation    11/28/2009    35.0 KB    4.20.9870.0
MSXML 4.0 SP2 (KB973688)    Microsoft Corporation    11/28/2009    1.33 MB    4.20.9876.0
NetWaiting    BVRP Software, Inc    2/7/2007        2.5.41
NetZeroInstallers    NetZero, Inc.    2/7/2007        1.0.0
Norton AntiVirus    Symantec Corporation    3/16/2014        21.3.0.12
Norton Identity Safe    Symantec Corporation    8/24/2013        2014.7.0.47
OutlookAddinSetup    CyberLink    2/7/2007    981 KB    1.0.0
Qualxserve Service Agreement    Dell    2/7/2007        1.11.0000
QuickSet    Dell Inc.    2/7/2007        7.2.11
SigmaTel Audio    SigmaTel    2/7/2007        5.10.5003.0
Synaptics Pointing Device Driver    Synaptics    11/28/2009        9.0.1.3
User's Guides        11/28/2009        
Windows Live Essentials    Microsoft Corporation    12/15/2010        15.4.3502.0922
Windows Live Sync    Microsoft Corporation    8/12/2010    2.78 MB    14.0.8117.416
Windows Media Player Firefox Plugin    Microsoft Corp    1/23/2012    296 KB    1.0.0.8
Yahoo! Toolbar        3/13/2010        
 

 

and the other one:

 

No    HKCU:Run    ApplePhotoStreams    Apple Inc.    C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
No    HKCU:Run    iCloudServices    Apple Inc.    C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
No    HKCU:Run    Skype        "C:\Program Files\Skype\Phone\Skype.exe" /minimized /regrun
No    HKCU:Run    WindowsWelcomeCenter    Microsoft Corporation    rundll32.exe oobefldr.dll,ShowWelcomeCenter
Yes    HKCU:RunOnce    FlashPlayerUpdate    Adobe Systems Incorporated    C:\Windows\system32\Macromed\Flash\FlashUtil32_13_0_0_214_Plugin.exe -update plugin
No    HKLM:Run    Adobe ARM    Adobe Systems Incorporated    "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
No    HKLM:Run    APSDaemon    Apple Inc.    "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
No    HKLM:Run    ATICCC        "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
Yes    HKLM:Run    Broadcom Wireless Manager UI    Dell Inc.    C:\Windows\system32\WLTRAY.exe
No    HKLM:Run    DivXUpdate    DivX, LLC    "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
No    HKLM:Run    ECenter         c:\dell\E-Center\EULALauncher.exe
No    HKLM:Run    Google Desktop Search        "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
No    HKLM:Run    HP Software Update    Hewlett-Packard    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
No    HKLM:Run    ISUSPM Startup    Macrovision Corporation    C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
No    HKLM:Run    ISUSScheduler    Macrovision Corporation    "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
No    HKLM:Run    iTunesHelper    Apple Inc.    "C:\Program Files\iTunes\iTunesHelper.exe"
No    HKLM:Run    LWS        C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe -hide
Yes    HKLM:Run    mobilegeni daemon        C:\Program Files\Mobogenie\DaemonProcess.exe
Yes    HKLM:Run    MSConfig    Microsoft Corporation    "C:\Windows\system32\msconfig.exe" /auto
No    HKLM:Run    PCMService    CyberLink Corp.    "C:\Program Files\Dell\MediaDirect\PCMService.exe"
No    HKLM:Run    QuickTime Task        "C:\Program Files\QuickTime\QTTask.exe" -atboottime
Yes    HKLM:Run    SigmatelSysTrayApp    SigmaTel, Inc.    sttray.exe
No    HKLM:Run    SunJavaUpdateSched    Oracle Corporation    "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
Yes    HKLM:Run    SynTPEnh    Synaptics, Inc.    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
No    HKLM:Run    Windows Defender    Microsoft Corporation    %ProgramFiles%\Windows Defender\MSASCui.exe -hide
No    Startup Common    Adobe Reader Speed Launch.lnk        C:\PROGRA~1\Adobe\ACROBA~1.0\Reader\READER~1.EXE
Yes    Startup Common    Digital Line Detect.lnk    Avanquest Software     C:\Program Files\Digital Line Detect\DLG.exe
No    Startup Common    HP Digital Imaging Monitor.lnk    Hewlett-Packard Co.    C:\PROGRA~1\HP\DIGITA~1\bin\hpqtra08.exe
No    Startup Common    QuickSet.lnk    InstallShield Software Corp.    C:\Windows\Installer\{53A01CC6-14B0-4512-A2E7-10D39BF83DC4}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe
No    Startup User    OneNote 2007 Screen Clipper and Launcher.lnk    Microsoft Corporation    C:\PROGRA~1\MICROS~2\Office12\ONENOTEM.EXE /tsr
 

[Aura]

I suggest you to uninstall the following programs as they're just bloating your system :

• Documentation & Support Launcher
• Games, Music, & Photos Launcher
• MediaDirect
• User's Guides
• Yahoo! Toolbar
• DellSupport

Also please uninstall the following programs and update them to their latest version :

• Adobe Flash Player 13 ActiveX | To update : http://get.adobe.com/en/flashplayer/ (Do NOT accept the "Promotion Offers", uncheck them)
• Adobe Flash Player 13 Plugin | To update : http://get.adobe.com/en/flashplayer/ (Do NOT accept the "Promotion Offers", uncheck them)
• Adobe Reader X (10.1.7) | To update : http://get.adobe.com/en/reader/ (Do NOT accept the "Promotion Offers", uncheck them)
• Java 7 Update 25 | To update : https://www.java.com/en/download/
• JavaFX 2.1.1 | To update : Will be updated with your Java, all good.

You can disable the following on Startup :

• FlashPlayerUpdate Adobe Systems Incorporated

Edited by Aura, 07 July 2014 - 01:59 PM.

[Aura]

Hey qqamresh !

Just to inform you that I disagree a bit with your solution. Yes installing a good Antivirus is always one of the first thing to do on a computer, however installing one will not help you increase the performance of a computer, just so you know. Kaspersky by the way isn't a light resources Antivirus and I know this from experience as I've been using their products for 7 years. Its however an excellent product. AVG might be free but its bloated, have low detection rate and however all comes with a spyware (their toolbar) so I wouldn't recommend it at all. As for Quick Heal, I don't consider it as an efficient Antivirus choice at all.

Hope you understand my point.

[Ztruker]

To improve performance.

 

1. Uninstall anything from Norton or Symantec.

2. Install Microsoft Security Essentials, a good, light weight AV.

3. Install CCleaner Slim. Run it and let it clean up the hard drive of accumulated junk files.

3. Increase the RAM to at least 2GB, 4GB is better. According to the Users Guide:

 

[iammykyl]

You can use the Crucial System Scanner > http://www.crucial.c...n/systemscanner which  will recommend the correct memory for your system.

You do not have to buy from the site.