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Removal instructions for Quantum Look

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Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
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Content is republished with permission from Malwarebytes.

 

What is Quantum Look?
 
The Malwarebytes research team has determined that Quantum Look is a browser hijacker. These so-called "hijackers" alter your startpage or searchscopes so that the effected browser visits their site or one of their choice. This one also displays advertisements.
 
How do I know if my computer is effected by Quantum Look?
 
This is how the startscreen of the installer looks:
 
main.png
 
And you may see these toolbars/add-ons:
 
warning1.png
 
warning2.png
 
or this entry in your list of installed programs: 
 
warning4.png
 
How did Quantum Look get on my computer?
 
Browser hijackers use different methods for distributing themselves. This particular one was bundled with other software.
 
How do I remove Quantum Look?
 
Our program Malwarebytes Anti-Malware can detect and remove this potentially unwanted program.
  • Please download Malwarebytes Anti-Malware to your desktop.
  • Double-click mbam-setup-version.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:
  • Enable free trial of Malwarebytes Anti-Malware Premium
  • Launch Malwarebytes Anti-Malware
  • Then click Finish.
  • If an update is found, you will be prompted to download and install the latest version.
  • Once the program has loaded, select Scan now. Or select the Threat Scan from the Scan menu.
  • When the scan is complete , make sure that everything is set to "Quarantine", and click Apply Actions.
  • Reboot your computer if prompted.
  •  
     
    Is there anything else I need to do to get rid of Quantum Look?
     
  • No, but for a full removal of the Firefox add-on you will need Malwarebytes Anti-Malware 2.00 beta or newer.
  •  
    How would the full version of Malwarebytes Anti-Malware help protect me?
     
    We hope our application and this guide have helped you eradicate this hijacker.  
     
    As you can see below the full version of Malwarebytes Anti-Malware would have protected you against the Quantum Look hijacker. It would have warned you before the browser helper object could install itself, giving you a chance to stop it before it became too late.

    protection1.png

    Technical details for experts
     
    Signs in a HijackThis log:
    O2 - BHO: Quantum Look - {4f69dccf-5eae-4afc-8ada-389661f0e6cc} - C:\Program Files\Quantum Look\QuantumLookbho.dll
    
     
    Alterations made by the installer:
     
    File system details  
    ---------------------------------------------
        Adds the folder C:\Program Files\Quantum Look
           Adds the file 7za.exe"="6/30/2014 10:55 PM, 536064 bytes, A
           Adds the file QuantumLook.ico"="7/1/2014 11:15 PM, 1150 bytes, A
           Adds the file QuantumLookBHO.dll"="7/1/2014 11:15 PM, 249624 bytes, A
           Adds the file QuantumLookUninstall.exe"="7/9/2014 2:02 PM, 239102 bytes, A
        In the existing folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions
           Adds the file [email protected]"="7/1/2014 11:15 PM, 9005 bytes, A
     
    Registry details  
    ------------------------------------------
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}]
           "(Default)"="REG_SZ", "0FB5E5CF-BA0A-4D94-9DC9-6DA50F4810A1"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}]
           "(Default)"="REG_SZ", "907C22A9-34D2-47CB-9031-D1A279203FB1"
           "id"="REG_SZ", "179"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}]
           "(Default)"="REG_SZ", "Quantum Look"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}\InprocServer32]
           "(Default)"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLookbho.dll"
           "ThreadingModel"="REG_SZ", "Apartment"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}\Programmable]
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}\TypeLib]
           "(Default)"="REG_SZ", "{f6d9c7db-503c-4c3c-87f8-33accbf741a2}"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}\Version]
           "(Default)"="REG_SZ", "1.0"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}]
           "(Default)"="REG_SZ", "IQuantumLookBHO"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}\ProxyStubClsid]
           "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}\ProxyStubClsid32]
           "(Default)"="REG_SZ", "{00020424-0000-0000-C000-000000000046}"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}\TypeLib]
           "(Default)"="REG_SZ", "{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}"
           "Version"="REG_SZ", "1.0"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}\1.0]
           "(Default)"="REG_SZ", "QuantumLookIEClientLib"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}\1.0\0\win32]
           "(Default)"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLookbho.dll"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}\1.0\FLAGS]
           "(Default)"="REG_SZ", "0"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F6D9C7DB-503C-4C3C-87F8-33ACCBF741A2}\1.0\HELPDIR]
           "(Default)"="REG_SZ", "C:\Program Files\Quantum Look"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}]
           "(Default)"="REG_SZ", "Quantum Look"
           "NoExplorer"="REG_DWORD", 1
        [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Quantum Look]
           "DisplayIcon"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLook.ico"
           "DisplayName"="REG_SZ", "Quantum Look"
           "DisplayVersion"="REG_SZ", "2014.07.01.211529"
           "EstimatedSize"="REG_DWORD", 768
           "HelpLink"="REG_SZ", "mailto:[email protected]"
           "InstallLocation"="REG_SZ", "C:\Program Files\Quantum Look"
           "InstallTime"="REG_SZ", "2014-07-09 14:02:22"
           "NoModify"="REG_DWORD", 1
           "NoRepair"="REG_DWORD", 1
           "Publisher"="REG_SZ", "Quantum Look"
           "QuietUninstallString"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLookuninstall.exe /S"
           "UninstallString"="REG_SZ", "C:\Program Files\Quantum Look\QuantumLookuninstall.exe"
           "URLInfoAbout"="REG_SZ", "http://quantumlook.co/support"
           "URLUpdateInfo"="REG_SZ", "http://quantumlook.co"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Look]
           "iid"="REG_SZ", "org_QuantumLook"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Look\Chrome]
           "sgc"="REG_SZ", "true"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Look\Firefox]
           "sff"="REG_SZ", "false"
        [HKEY_LOCAL_MACHINE\SOFTWARE\Quantum Look\Internet Explorer]
           "sie"="REG_SZ", "false"
        [HKEY_CURRENT_USER\Software\Quantum Look]
           "id"="REG_SZ", "2014-07-09 14:02:22"
           "iid"="REG_SZ", "org_QuantumLook"
           "is"="REG_SZ", "org_QuantumLook"
        [HKEY_CURRENT_USER\Software\Quantum Look\Chrome]
           "ug"="REG_SZ", "1B361ECD-9DF8-4F08-A829-4E334D92A5A8"
        [HKEY_CURRENT_USER\Software\Quantum Look\Firefox]
           "ug"="REG_SZ", "8FE69A1A-595A-4D92-B8C5-B5AB643F18AE"
        [HKEY_CURRENT_USER\Software\Quantum Look\Internet Explorer]
           "ug"="REG_SZ", "104724E6-CB2F-4ABF-9F55-44DE2CDC0C67"
     
     
    
     
    Malwarebytes Anti-Malware log:
    Malwarebytes Anti-Malware
    www.malwarebytes.org
     
    Scan Date: 7/9/2014
    Scan Time: 2:07:03 PM
    Logfile: mbamQuantumLook.txt
    Administrator: Yes
     
    Version: 2.00.2.1012
    Malware Database: v2014.07.09.03
    Rootkit Database: v2014.07.07.01
    License: Free
    Malware Protection: Disabled
    Malicious Website Protection: Disabled
    Self-protection: Disabled
     
    OS: Windows 7 Service Pack 1
    CPU: x86
    File System: NTFS
    User: Malwarebytes
     
    Scan Type: Threat Scan
    Result: Completed
    Objects Scanned: 237808
    Time Elapsed: 3 min, 23 sec
     
    Memory: Enabled
    Startup: Enabled
    Filesystem: Enabled
    Archives: Enabled
    Rootkits: Disabled
    Heuristics: Enabled
    PUP: Enabled
    PUM: Enabled
     
    Processes: 0
    (No malicious items detected)
     
    Modules: 0
    (No malicious items detected)
     
    Registry Keys: 11
    PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\CLASSES\CLSID\{4f69dccf-5eae-4afc-8ada-389661f0e6cc}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], 
    PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{f6d9c7db-503c-4c3c-87f8-33accbf741a2}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], 
    PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{B1E5C80F-D750-4A84-9206-A446D7B7A2F5}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], 
    PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{4F69DCCF-5EAE-4AFC-8ADA-389661F0E6CC}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], 
    PUP.Optional.QuantumLook.A, HKU\S-1-5-21-4016700205-1717049133-1125222536-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{4F69DCCF-5EAE-4AFC-8ADA-389661F0E6CC}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], 
    PUP.Optional.QuantumLook.A, HKU\S-1-5-21-4016700205-1717049133-1125222536-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{4F69DCCF-5EAE-4AFC-8ADA-389661F0E6CC}, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], 
    PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\CLASSES\CLSID\{4F69DCCF-5EAE-4AFC-8ADA-389661F0E6CC}\INPROCSERVER32, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], 
    PUP.Optional.BrowseFox.A, HKLM\SOFTWARE\CLASSES\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}, Quarantined, [6a0d8f0e96e57cbac8a1c6c226dc7b85], 
    PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Quantum Look, Quarantined, [e2959706bac1f44226c22c89f30f8779], 
    PUP.Optional.QuantumLook.A, HKLM\SOFTWARE\Quantum Look, Quarantined, [fe7967360e6d40f68663a015b250a45c], 
    PUP.Optional.QuantumLook.A, HKU\S-1-5-21-4016700205-1717049133-1125222536-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Quantum Look, Quarantined, [79fe4d500d6e85b1de0c3481bf438a76], 
     
    Registry Values: 0
    (No malicious items detected)
     
    Registry Data: 0
    (No malicious items detected)
     
    Folders: 1
    PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look, Quarantined, [e2959706bac1f44226c22c89f30f8779], 
     
    Files: 7
    PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look\QuantumLookBHO.dll, Quarantined, [e98eecb1cab155e1b1f645523ec3b64a], 
    PUP.Optional.QuantumLook.A, C:\Users\{username}\Desktop\QuantumLook(Sanbreel).exe, Quarantined, [1f58eab33f3c91a502e04902897727d9], 
    PUP.Optional.InstallCore, C:\Users\{username}\Downloads\googleupdatersetup.exe, Quarantined, [2057a0fdb7c4cb6b3d25593240c404fc], 
    PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look\QuantumLook.ico, Quarantined, [e2959706bac1f44226c22c89f30f8779], 
    PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look\7za.exe, Quarantined, [e2959706bac1f44226c22c89f30f8779], 
    PUP.Optional.QuantumLook.A, C:\Program Files\Quantum Look\QuantumLookUninstall.exe, Quarantined, [e2959706bac1f44226c22c89f30f8779], 
    PUP.Optional.QuantumLook.A, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\6qeoodjs.default-1401006518835\extensions\[email protected], Quarantined, [1d5af2ab671459dd1ed112a311f1e719], 
     
    Physical Sectors: 0
    (No malicious items detected)
     
     
    (end)
    
     
    As mentioned before the full version of Malwarebytes Anti-Malware could have protected your computer against this threat.
    We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
  • Save yourself the hassle and get protected.

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