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computer suffering frequent BSODs

BSOD Windows7 Google Chrome

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#1
mdadeelsiddiqui

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My computer has been suffering frequent BSODs over few weeks. An analysis showed it is being caused by tcpip.sys driver.

Can't figure out what's causing the BSOD. Someone please help me out. I have attached the memory dump, hope it helps.

 

p.s.: BSODs occur only when i am using google chrome.

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#2
donetao

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https://support.goog...r/3296214?hl=en

 

BSODs occur only when i am using google chrome.

 

How many browsers do you have?? BSOD only occurs when you using Google Chrome????

 

http://support.microsoft.com/kb/299357


Edited by donetao, 14 July 2014 - 04:49 PM.

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#3
Ztruker

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The dump indicates PROCESS_NAME:  mbamservice.exe is at fault.

 

Try uninstalling then reinstalling MBAM (Malware Bytes)


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#4
Aura

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The dump indicates PROCESS_NAME:  mbamservice.exe is at fault.
 
Try uninstalling then reinstalling MBAM (Malware Bytes)


If I may add, Malwarebytes doesn't like to be reinstalled. Once you uninstalled it, restart your computer and then delete it's folders in the following location :
C:\Program Files (x86)
C:\ProgramData
C:\Users\USERNAME\AppData\Local
C:\Users\USERNAME\AppData\Roaming
This will ensure that you'll install it with any issues and do a "clean" installation of Malwarebytes.
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#5
donetao

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I would also suggest using this program--Search Everything.http://www.voidtools.com/download/

This is a great freeware and will find all left over files that some times keep you from reinstalling programs.

http://www.voidtools.com/faq/

 

Just type malwarebytes at the top. You can them click and delete all files and folders that pertain to malwarebytes!


Edited by donetao, 14 July 2014 - 08:01 PM.

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#6
mdadeelsiddiqui

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Thank you everyone. Ztruker, Aura and donetao, thank you. I.ve uninstalled malwarebytes.  :spoton:


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#7
Aura

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Thank you everyone. Ztruker, Aura and donetao, thank you. I.ve uninstalled malwarebytes.  :spoton:


No problem mdadeelsiddiqui :)
Are you going to reinstall it or leave it like that for now to see if you get any more BSODs ?
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