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Browser will not proceed with any search involving "Google"

Started by Ole37 , Jul 15 2014 12:26 PM

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#1
Ole37
Posted 15 July 2014 - 12:26 PM

Ole37

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Have a Win 7 OS using Firefox as browser with Google set as preferred  search engine but the problem extends to Explorer or other search engines. I can readily load sites that do not involve Google or a search. I am using a second computer to report this problem because I can not bring up this site on the problem device. Right now it's stuck on"ajax.cloudfare.com" and before on "googleapis.com". I use ZoneAlarm, Super Antispyware, MalwareBytes, Hitman Pro and NOScript with Firefox. None of these have picked up any virues or malware. Sometimes if the request doesn't time out it will come up after many minutes.

 

Ole37


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#2
Aura
Posted 15 July 2014 - 12:32 PM

Aura

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Hello Ole37 :)

Are you able to "ping" Google.com via the command prompt ?
Click on the Start Menu and type in cmd then press Enter. In the command prompt, enter the following command : ping google.com
Can you ping it or not ?
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#3
Ole37
Posted 15 July 2014 - 01:00 PM

Ole37

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cmd tried 4 times with four general failures

 

Ole37


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#4
Aura
Posted 15 July 2014 - 01:24 PM

Aura

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  • Malware Removal
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cmd tried 4 times with four general failures
 
Ole37


Alright, please download and execute MiniToolBox. Check all the options (checkboxes) until "List Installed Programs" (include it), then click on Go. Once the scan is done, please copy/paste the content of the output log in your next reply.
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#5
Ole37
Posted 15 July 2014 - 01:58 PM

Ole37

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Here's the log

 

MiniToolBox by Farbar  Version: 06-07-2014
Ran by John (administrator) on 15-07-2014 at 15:52:01
Running from "C:\Users\John\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet  = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=128 icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Primary
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : att.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : att.net
   Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
   Physical Address. . . . . . . . . : 00-22-68-6F-06-56
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2602:306:c462:cb50::49(Preferred)
   Lease Obtained. . . . . . . . . . : Tuesday, July 15, 2014 7:42:16 AM
   Lease Expires . . . . . . . . . . : Wednesday, August 13, 2014 7:14:24 AM
   IPv6 Address. . . . . . . . . . . : 2602:306:c462:cb50:d168:32eb:8602:d3e4(Preferred)
   Temporary IPv6 Address. . . . . . : 2602:306:c462:cb50:1823:3ada:c7e1:9197(Preferred)
   Link-local IPv6 Address . . . . . : fe80::d168:32eb:8602:d3e4%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.97(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, July 15, 2014 7:42:17 AM
   Lease Expires . . . . . . . . . . : Wednesday, July 16, 2014 7:42:16 AM
   Default Gateway . . . . . . . . . : fe80::3e36:e4ff:fe71:b270%11
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 234889832
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-E9-A8-FC-00-22-68-6F-06-56
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1873:17bf:3f57:fe9e(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1873:17bf:3f57:fe9e%14(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.att.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : att.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dsldevice.att.net
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4002:c06::8b
      74.125.21.138
      74.125.21.101
      74.125.21.100
      74.125.21.102
      74.125.21.139
      74.125.21.113


Pinging google.com [2607:f8b0:4002:c07::66] with 32 bytes of data:
General failure.
General failure.

Ping statistics for 2607:f8b0:4002:c07::66:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
Server:  dsldevice.att.net
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=127ms TTL=45
Reply from 206.190.36.45: bytes=32 time=127ms TTL=45

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 127ms, Maximum = 127ms, Average = 127ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=2ms TTL=128
Reply from 127.0.0.1: bytes=32 time=5ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 2ms, Maximum = 5ms, Average = 3ms
===========================================================================
Interface List
 11...00 22 68 6f 06 56 ......NVIDIA nForce 10/100 Mbps Ethernet
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.97     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.97    276
     192.168.1.97  255.255.255.255         On-link      192.168.1.97    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.97    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.97    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.97    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    276 ::/0                     fe80::3e36:e4ff:fe71:b270
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6ab8:1873:17bf:3f57:fe9e/128
                                    On-link
 11     28 2602:306:c462:cb50::/64  On-link
 11     36 2602:306:c462:cb50::/64  fe80::3e36:e4ff:fe71:b270
 11    276 2602:306:c462:cb50::49/128
                                    On-link
 11    276 2602:306:c462:cb50:1823:3ada:c7e1:9197/128
                                    On-link
 11    276 2602:306:c462:cb50:d168:32eb:8602:d3e4/128
                                    On-link
 11    276 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::1873:17bf:3f57:fe9e/128
                                    On-link
 11    276 fe80::d168:32eb:8602:d3e4/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 11    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/15/2014 07:43:59 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2014 10:20:21 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2014 10:46:30 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2014 07:22:08 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/13/2014 11:17:07 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/12/2014 04:23:53 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/12/2014 04:22:58 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0x80070005.

Error: (07/12/2014 04:16:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/12/2014 04:16:13 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Windows Update). Additional information: 0x80070005.

Error: (07/12/2014 11:46:54 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (07/15/2014 07:42:21 AM) (Source: Service Control Manager) (User: )
Description: The OutfoxTvService service failed to start due to the following error:
%%2

Error: (07/14/2014 10:18:45 PM) (Source: Service Control Manager) (User: )
Description: The OutfoxTvService service failed to start due to the following error:
%%2

Error: (07/14/2014 10:44:56 AM) (Source: Service Control Manager) (User: )
Description: The OutfoxTvService service failed to start due to the following error:
%%2

Error: (07/14/2014 10:43:58 AM) (Source: Service Control Manager) (User: )
Description: The Windows Update service did not shut down properly after receiving a preshutdown control.

Error: (07/14/2014 07:20:36 AM) (Source: Service Control Manager) (User: )
Description: The OutfoxTvService service failed to start due to the following error:
%%2

Error: (07/14/2014 07:18:44 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (07/14/2014 07:18:44 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (07/14/2014 07:18:44 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (07/14/2014 07:18:44 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (07/14/2014 07:18:44 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (07/15/2014 07:43:59 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2014 10:20:21 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2014 10:46:30 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/14/2014 07:22:08 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/13/2014 11:17:07 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/12/2014 04:23:53 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/12/2014 04:22:58 PM) (Source: System Restore)(User: )
Description: Windows Update0x80070005

Error: (07/12/2014 04:16:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/12/2014 04:16:13 PM) (Source: System Restore)(User: )
Description: Windows Update0x80070005

Error: (07/12/2014 11:46:54 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


CodeIntegrity Errors:
===================================
  Date: 2014-07-11 09:12:53.674
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-11 09:12:53.674
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-11 09:12:53.581
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-11 09:12:53.581
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-11 09:12:07.046
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-07-11 09:12:04.051
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-06-13 03:46:17.439
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-06-13 03:46:17.429
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-06-13 03:46:16.303
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-06-13 03:46:16.303
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
Acronis True Image 2014 (HKLM-x32\...\{6B38A7DF-F641-45D5-BBCA-3E676ABCF5C8}Visible) (Version: 17.0.6673 - Acronis)
Acronis True Image 2014 (x32 Version: 17.0.6673 - Acronis) Hidden
Acronis Disk Director 11 Home (HKLM-x32\...\{8EFB7927-48AD-4E6D-91B7-6B2BD6C3F380}) (Version: 11.0.2343 - Acronis)
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
AT&T Troubleshoot & Resolve (HKLM-x32\...\ATT-AT&T Troubleshoot & Resolve) (Version: 8.4.1.11 - AT&T)
Corel Paint Shop Pro Photo X2 (HKLM-x32\...\{64E72FB1-2343-4977-B4A8-262CD53D0BD3}) (Version: 12.001.0000 - Corel Corporation)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Download Navigator (HKLM-x32\...\{3A3A3B34-6EA2-4031-8580-D66D29533E89}) (Version: 3.4.0 - SEIKO EPSON CORPORATION)
DriverAgent 3.2014.3.31 (HKLM-x32\...\DriverAgent_is1) (Version:  - eSupport.com, Inc)
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-3540 Series Printer Uninstall (HKLM\...\EPSON WF-3540 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.9.220 - SurfRight B.V.)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217055FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Junk Mail filter update (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
magicJack (HKCU\...\magicJack) (Version: 2.0.6073.4413 - magicJack L.P.)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2000 SR-1 Premium (HKLM-x32\...\{00000409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.3821 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.0.4035.0328 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA Control Panel 307.83 (Version: 307.83 - NVIDIA Corporation) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)
NVIDIA Graphics Driver 307.83 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 307.83 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.109.706 - NVIDIA Corporation) Hidden
NVIDIA Update 1.10.8 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.10.8 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.10.8 - NVIDIA Corporation) Hidden
PaperPort Image Printer 64-bit (HKLM\...\{ABA4FAF1-6389-45F9-92CE-3914A4E5C471}) (Version: 1.00.0000 - Nuance Communications, Inc.)
PC Pitstop Optimize3 3.0 (HKLM-x32\...\PC Pitstop Optimize3_is1) (Version: 3.0.0.42 - PC Pitstop)
PC Tune-Up (x32 Version: 2.2.0.1 - ZoneAlarm) Hidden
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
ScanSoft PaperPort 11 (HKLM-x32\...\{02570AE0-BEE0-4A6C-BE3F-D806E9F2EA17}) (Version: 11.2.0000 - Nuance Communications, Inc.)
Software Updater (HKLM-x32\...\{C09D747A-BD47-42A9-915E-CEB6B1BB7C11}) (Version: 4.2.7 - SEIKO EPSON CORPORATION)
SSC Service Utility v4.30 (HKLM-x32\...\SSC Service Utility_is1) (Version:  - SSC Localization Group)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1018 - SUPERAntiSpyware.com)
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
ZoneAlarm Antivirus (x32 Version: 13.1.211.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Extreme Security (HKLM-x32\...\ZoneAlarm Extreme Security) (Version: 13.1.211.000 - Check Point)
ZoneAlarm Find My Laptop (x32 Version: 13.1.211.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Firewall (x32 Version: 13.1.211.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Security (x32 Version: 13.1.211.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Security Toolbar  (HKCU\...\zonealarm) (Version: 1.8.29.17 - Check Point Software Technologies LTD)

**** End of log ****
 


  • 0

#6
Aura
Posted 15 July 2014 - 06:49 PM

Aura

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You should think about updating your Java to the latest version, which is Java 7 Update 60 if you want to stay secure.
Also, can you try setting your DNS servers to Google's Public DNS Servers and see if the issue persist ?

https://developers.g...ocs/using?hl=fr
  • 0

#7
Ole37
Posted 16 July 2014 - 11:42 AM

Ole37

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Thanks Aura

 

Fixes suggested seem to have corrected the problem for now.

 

Ole37


  • 0

#8
Aura
Posted 17 July 2014 - 07:45 PM

Aura

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Thanks Aura
 
Fixes suggested seem to have corrected the problem for now.
 
Ole37


No problem Ole :)
Let's keep this thread open and in monitoring for a few days to see what happens.
  • 0
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