[Faina]

Experts,

 

I have the same problem in 2 different PCs: if I boot in safe mode with network only I have the full ISP bandwith (650Mbs for LAN, 150Mbs wi-fi), but in normal mode I have around half when wired and only 20Mbs on wifi

 

I had already updated all the possible drivers, without success...

 

I have Norton 360 on the LAN pc and Office Scan on the wifi pc. Windows firewall is disable on both

 

I've tried to disable the Norton but nothing changed. I can't disable office scan.

 

Do you have any idea or do you know any tool that can help me in understanding what software is causing the problem?

 

Not sure if this is the right place for this request: please point me to the correct one in case is wrong

 

thanks in advance for your help!

 

cheers

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Hello! I know nothing about Office Scan, but I know that Norton is a resource hog  and very bloated. I personally like MSE and Malwarebytes running in real time.

You could try Avira or Avast. They are both free.

I 'm not certain about this, but I don't think Norton is active in safe mode and could be the reason you're seeing the difference.

Maybe other members here will know and reply to your topic.

[donetao]

Hello! I know nothing about Office Scan, but I know that Norton is a resource hog  and very bloated. I personally like MSE and Malwarebytes running in real time.

You could try Avira or Avast. They are both free.

I 'm not certain about this, but I don't think Norton is active in safe mode and could be the reason you're seeing the difference.

Maybe other members here will know and reply to your topic.

[zep516]

When something weird happens on a computer and Norton is installed it's usually Norton. Norton does not run in Safe mode, disabling Norton in regular mode may not show the problem clearly so to troubleshoot with better results it may be best to uninstall Norton and see if the issue subsides.

Joe

[Faina]

donetao, zep516,

 

thanks for your inputs.

 

I've already tried to uninstall Norton and I have a small improvement (~10%), but still not the same as in safe mode.

 

What about Office Scan? Is even slower than Norton? I can't uninstall that one...

 

cheers

[zep516]

Hello,

Please download MiniToolBox http://download.blee...MiniToolBox.exe and run it.

Checkmark following boxes:

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size
• List Restore Points

Click Go and post the result.

[Faina]

zep516,

 

I sent you a PM with the result

 

thanks

 

cheers

 

[zep516]

Hello,

I can't do this via pm, everything needs to be in the forum.

Sorry
Joe

[Faina]

zep516,

 

I found the problem: was Norton 360.

 

I've uninstalled it and all works fine... I will contact the norton support

 

thanks for your help!!

 

cheers