Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Using a web camera, need a tutorial or software suggestion


  • Please log in to reply

#1
Janis

Janis

    Member

  • Member
  • PipPipPip
  • 283 posts

I have a refurbed Dell Latitude with a web camera   which I would like to be able to use.  I just don't know how.   What software do I have to buy or download to make this thing come alive     I have no idea of how they are supposed to work.


  • 0

Advertisements


#2
jds63

jds63

    Member 1K

  • Member
  • PipPipPipPip
  • 1,100 posts

Hi Janis,

 

You  did not find any software on this Dell Laptop for the Webcam ?

 

We could use the Model number of this Dell to better help you.

 

Check the Device Manager in the control panel, should be under Imaging Devices.

 

Also go to the file menu in Device Manager under view click "show hidden devices".

Any yellow exclamation points in the Device Manager.

 

Try Dell's Support may need the drivers  http://www.dell.com/...us/en/04?~ck=mn


  • 0

#3
Janis

Janis

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 283 posts

The laptop is a refurbed E4310.   The device on device manager, not called a webcam though and it says it is working.   But if it is working what software/program do I need? Do I need a youtube account, some other media account, etc.?  


  • 0

#4
jds63

jds63

    Member 1K

  • Member
  • PipPipPipPip
  • 1,100 posts

Hi Janis,

 

What exactly is showing and what is it being called in the Device Manager ?

If a webcam is listed in Device Manager, right click it and verify that it is not “Disabled.”

Also try uninstalling it from Device Manager, right click device the select uninstall, reboot Laptop, let it redect the Webcam.

 

Also Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
Click Problem Devices. Anything appear?

 

What operating system is on this Laptop ?

 

True you need software to use the Webcam on the Laptop, i assume you have not found any on the system in Programs or Control Panel.

 

No,not a youtube account, i beleive it is more for streaming videos to youtube from the Cam.

 

How much did you try Dell's site on this matter, if incorrect drivers are not in there this is the place for them ? I see from research some others had same issue, but was not sure some of the diagnostics they tried from Dell will work for you or not, do not know operating system yet too.

 

Any disc's you received with this refurb Laptop, bought in a store, online or from a person selling it? Wondering if there was also a recovery partition too.

 

One option can be tried, Manually re-detecting the hardware.

    Disconnect all external devices.
    Shut down the notebook.
    Remove the battery and AC power.
    Press and hold the power button for 10-15 seconds.
    Reinstall the battery and AC power.  Then turn the notebook on.
    Once Windows is loaded go back to Device Manager.
    Selection “Action” and then “Scan for hardware changes.”
    If Device Manager detects the hardware allow it to install.


Edited by jds63, 20 July 2014 - 06:17 PM.

  • 0

#5
Janis

Janis

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 283 posts

Thanks everyone,  and my apologies for a double post.   I finally did receive the  software download from the company from whom I purchased the laptop.  All is well now.


  • 0

#6
jds63

jds63

    Member 1K

  • Member
  • PipPipPipPip
  • 1,100 posts

Your very welcome Janis, glad it all worked out.

 

Was said, best place to look for it  is where you got it from, if it was Dell.

 

Thanks for responding back to post


Edited by jds63, 31 July 2014 - 06:37 PM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP