[My name is Earl]

I have done a boatload of steps to get Firefox to work correctly. It was rebooting my computer when I would look at ebay and several other sites. Seemed to be video related. I can go through the list if need be, but for now I will ask if anyone knows what this means? I dowwloaded Microsoft package version 1.5  but it still says incompatibility issue, wth?
 

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Program Compatibility

Publisher details

Issues found

Incompatible Application

Incompatible Application

CCleaner is incompatible.

Detected

 

Fix application CCleaner

Completed

 

 

 

Issues found

Detection details

5

Incompatible Application

Detected

 

CCleaner is incompatible.

Fix application CCleaner

Completed

Provides steps to fix the incompatible application.

 

CompatMode

CompatMode

# WINXPSP2

 

 

UserVerifySolution

User Verification of Solution

Verify_YES

Detection details

 

 

 

Collection information

Computer Name:

EARL

Windows Version:

6.1

Architecture:

x86

Time:

Sunday, July 20, 2014 6:27:05 PM

Publisher details

 

 

 

Program Compatibility

Make older programs run in this version of Windows.

Package Version:

1.5

Publisher:

Microsoft Windows

 

 

Program Compatibility

Make older programs run in this version of Windows.

Package Version:

1.0

Publisher:

Microsoft Corporation

 

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Hi Earl

Can you tell me what the exact issue is ? You can't install Firefox on your computer ? Because this is what I can understand from what you're telling us right now.

[Aura]

Hi Earl

Can you tell me what the exact issue is ? You can't install Firefox on your computer ? Because this is what I can understand from what you're telling us right now.

[My name is Earl]

How do I understand this? Please explain?

Edited by My name is Earl, 21 July 2014 - 06:01 PM.