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Referred from security. Highly selective possible hardware problem

Started by homebrew901 , Jul 20 2014 08:38 PM

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#16
donetao
Posted 21 July 2014 - 07:40 PM

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Hello!!

IMHO DonnaB is giving you great advise. No matter what decision you make about Anti-Virus and which one you decide to

keep, you should read this topic here in the forum about Norton!

Norton is a resource hog and badly bloated. Norton is not the software it once was.

After you finish the chkdsk and it checks out; should say if it checks out, we might try a clean boot and see if we can find a app.causing your problem. (I personally suspect the App causing the problem is Norton)

http://www.geekstogo...t/#entry2420707

PS Very nice reply DonnaB!!

This is quite a long process. I would remove Norton first and then listen to DonnaB for further suggestions.

http://support.microsoft.com/kb/331796


Edited by donetao, 21 July 2014 - 08:12 PM.

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#17
homebrew901
Posted 21 July 2014 - 08:28 PM

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Wow, patience is right. It's been hanging out at 11% done for about an hour now. How long before I'm allowed to worry? ;-)
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#18
DonnaB
Posted 21 July 2014 - 08:49 PM

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Check disk has 5 stages. If I remember correctly. the stages are as follows:

Stage 1 ~ Verifies each file record segment in the master file table
Stage 2 ~ Checks the directories in the volume
Stage 3 ~ Verifies the security descriptors for each volume
Stages 4&5 take the longest and those stages read every sector on the volume to confirm stability, first for clusters in use, then for clusters that are not in use. The larger the volume (hard drive) the longer it will take.
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#19
donetao
Posted 21 July 2014 - 08:52 PM

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Check disk has 5 stages. If I remember correctly. the stages are as follows:

Stage 1 ~ Verifies each file record segment in the master file table
Stage 2 ~ Checks the directories in the volume
Stage 3 ~ Verifies the security descriptors for each volume
Stages 4&5 take the longest and those stages read every sector on the volume to confirm stability, first for clusters in use, then for clusters that are not in use. The larger the volume (hard drive) the longer it will take.

You remember right! It takes 2 1/2 hours for mine to complete the 5 stages. If sectors are being fixed and data being moved around, it's going to take hours. Might as well go to bed and check the log tomorrow

PS Better get some sleep. 5:00 AM comes quick :laughing:

The log can be found in Event Viewer.(wininit)


Edited by donetao, 21 July 2014 - 08:57 PM.

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#20
homebrew901
Posted 21 July 2014 - 08:59 PM

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Yeah, it's stage 4 where it seems hung. Specifically file 16478 of 239344. I'll let it go till morning though.
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#21
donetao
Posted 21 July 2014 - 09:06 PM

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Yeah, it's stage 4 where it seems hung. Specifically file 16478 of 239344. I'll let it go till morning though.

It will seem hung, but will start again. Let it finish!


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#22
DonnaB
Posted 21 July 2014 - 09:10 PM

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5am comes too quickly for me!!

There are quite a few files to go through. I'll check back in the a.m. before work. If you haven't posted yet, you're in very capable hands with donetao.

:)
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#23
donetao
Posted 21 July 2014 - 09:20 PM

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Hello! When chkdsk has finished you will find a log in event viewer(wininit)!

It will hopefully look like mine. Windows has found no problems,Log Name:      Application
Source:        Microsoft-Windows-Wininit
Date:          7/5/2014 2:33:12 AM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      Gary-PC
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is TI106164W0D.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  150784 file records processed.                                         

File verification completed.
  400 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  60 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  203594 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  150784 file SDs/SIDs processed.                                        

Cleaning up 1165 unused index entries from index $SII of file 0x9.
Cleaning up 1165 unused index entries from index $SDH of file 0x9.
Cleaning up 1165 unused security descriptors.
Security descriptor verification completed.
  26406 data files processed.                                           

CHKDSK is verifying Usn Journal...
  33785000 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  150768 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  106546455 free clusters processed.                                        

Free space verification is complete.
Windows has checked the file system and found no problems.

 472864767 KB total disk space.
  46343500 KB in 100834 files.
     68852 KB in 26407 indexes.
         0 KB in bad sectors.
    266595 KB in use by the system.
     65536 KB occupied by the log file.
 426185820 KB available on disk.

      4096 bytes in each allocation unit.
 118216191 total allocation units on disk.
 106546455 allocation units available on disk.

Internal Info:
00 4d 02 00 15 f1 01 00 4b 93 03 00 00 00 00 00  .M......K.......
b5 02 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....<...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
  <System>
    <Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-07-05T07:33:12.000000000Z" />
    <EventRecordID>48363</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>Gary-PC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is TI106164W0D.

A disk check has been scheduled.
Windows will now check the disk.                         

CHKDSK is verifying files (stage 1 of 5)...
  150784 file records processed.                                         

File verification completed.
  400 large file records processed.                                   

  0 bad file records processed.                                     

  0 EA records processed.                                           

  60 reparse records processed.                                      

CHKDSK is verifying indexes (stage 2 of 5)...
  203594 index entries processed.                                        

Index verification completed.
  0 unindexed files scanned.                                        

  0 unindexed files recovered.                                      

CHKDSK is verifying security descriptors (stage 3 of 5)...
  150784 file SDs/SIDs processed.                                        

Cleaning up 1165 unused index entries from index $SII of file 0x9.
Cleaning up 1165 unused index entries from index $SDH of file 0x9.
Cleaning up 1165 unused security descriptors.
Security descriptor verification completed.
  26406 data files processed.                                           

CHKDSK is verifying Usn Journal...
  33785000 USN bytes processed.                                            

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
  150768 files processed.                                                

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  106546455 free clusters processed.                                        

Free space verification is complete.
Windows has checked the file system and found no problems.

 472864767 KB total disk space.
  46343500 KB in 100834 files.
     68852 KB in 26407 indexes.
         0 KB in bad sectors.
    266595 KB in use by the system.
     65536 KB occupied by the log file.
 426185820 KB available on disk.

      4096 bytes in each allocation unit.
 118216191 total allocation units on disk.
 106546455 allocation units available on disk.

Internal Info:
00 4d 02 00 15 f1 01 00 4b 93 03 00 00 00 00 00  .M......K.......
b5 02 00 00 3c 00 00 00 00 00 00 00 00 00 00 00  ....&lt;...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
  </EventData>
</Event>


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#24
donetao
Posted 21 July 2014 - 09:25 PM

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5am comes too quickly for me!!

There are quite a few files to go through. I'll check back in the a.m. before work. If you haven't posted yet, you're in very capable hands with donetao.

:)

Aww! You made me blush!! :blush:


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#25
donetao
Posted 21 July 2014 - 10:21 PM

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Here's a PSR Zip I made. Another tool like Reliability Monitor that Geeks refuse to except and use.

If you're impressed DonnaB, help me introduce these tools to the forum!

http://windows.micro...-steps-recorder

Attached Files


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#26
HelpMeHelpYou
Posted 21 July 2014 - 10:47 PM

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Yes homebrew901 you are in good hands with donetao Hes a good man and very educated in computers. He has fixed mine, and I've seen where he has fixed lots of others. If he can't fix your problem i think its time for a new computer....Lol Kidding...  Also DonnaB gives awesome advice, I've followed some of her posts and she does great work! Your in good hands i promise you! Keep up the good work lady and Gentleman Fix these computers............ :yeah:


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#27
homebrew901
Posted 22 July 2014 - 08:18 AM

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OK, so not a good night in Laptop land.  The chkdsk did not make a single files' progress past the point where I posted last night.  I've rebooted.  The good news is that the computer seems to be working fairly well with the exception that it takes an unusually long time to boot up.  The bad news is that I'm pretty confident I've got something wrong with my hard drive and maybe one or more files on it and I can't diagnose it.  So what are our next steps?


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#28
HelpMeHelpYou
Posted 22 July 2014 - 09:08 AM

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http://pcsupport.abo..._windows,1.html


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#29
HelpMeHelpYou
Posted 22 July 2014 - 09:10 AM

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There is a program that will check your hard drive for errors. Until the experts come back online. I wouldn't be much help on this subject :(


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#30
HelpMeHelpYou
Posted 22 July 2014 - 09:11 AM

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Sorry your having problems though. Maybe soon you will be all fixed up good as new.


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