[donetao]

From the OPs reply #4

 I do have a recovery disc. I bought this PC used from someone who had it custom built. He gave me the recovery disc but I am not sure if it matches the OS he put on the PC. 

 

 

The reason that downloading the ISO was suggested   

Yes sir! I understand why you suggested the ISO file. A lot of people are confused and get the repair disc and the installation discs mixed up. They think if they create a system repair disc they can restore with it(Not).

Sorry for getting off topic.

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Ok, finished the chkdsk. I didn't find out the drive letter. It didn't show up at system recovery options, and it didn't work when I typed in bcdedit, picture posted. 

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[Mobius264]

Ok, finished the chkdsk. I didn't find out the drive letter. It didn't show up at system recovery options, and it didn't work when I typed in bcdedit, picture posted. 

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[phillpower2]

Did you try chkdsk c: /r 

 

Not a problem with the suggestion Gary but nothing we suggest here will help if the OS is on a separate partition and is damaged beyond repair 

[Mobius264]

Yes I did, and it ran through the check. 

[phillpower2]

To see the Chkdsk log follow these steps:

 

Open The Event Log...
Control Panel (Classic View) -> Administrative Tools -> Event Viewer (3rd choice)

The ChkDsk Log is found in....
Windows Logs (2nd choice on left) -> Application (1st sub-choice)

< NOTE >
This will display a number of information logs in the center pane, many of them from the most recent Windows startup. You will notice the 1-2 hour time difference in events if you rebooted to scan (time spend runnign chkdsk). This should help you identify the startup events after the scan...

About half way down the list of logs, look for the item Wininit in the source column. This will contain the log data for the ChkDsk scan prior to the boot.

 

Copy/paste any log/s into your next reply

[Mobius264]

Event viewer would not open, a text box pops up with a red X. Also at the end of the check it said it couldn't save the log.

Edited by Mobius264, 30 July 2014 - 02:06 PM.

[donetao]

Hello! This might help find the log. Type wininit in the find and search!

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[donetao]

Event viewer would not open, a text box pops up with a red X. Also at the end of the check it said it couldn't save the log.

Hello! Type "Event Viewer" in the search bar(Without the ")

Time for my nap

Good luck!!

Edited by donetao, 30 July 2014 - 02:30 PM.

[Mobius264]

Still doesn't open

[donetao]

Still doesn't open

Hello!

Wait for Phil! IMHO you either have a corrupted OS or some bad malware. Maybe both.

Sorry for stepping on you Phil. Hope I was helping.

doneato!

[phillpower2]

1.        Click on the Start button and then choose Control Panel.

2.        Click on the System and Security link.

Note: If you're viewing the Large icons or Small iconsview of Control Panel, you won't see this link so just click on the Administrative Tools icon and skip to Step 4.

3.        In the System and Security window, click on the Administrative Tools heading located near the bottom of the window.

4.        In the Administrative Tools window, double-click on the Computer Management icon.

5.        When Computer Management opens, click on Disk Management on the left side of the window, located under Storage.

After a brief loading period, Disk Management should now appear on the right side of the Computer Management window.

Note: If you don't see Disk Management listed, you may need to click on the |> icon to the left of the Storage icon.

 

 

You are welcome to offer additional support Gary 

[donetao]

Hello Phill!

Are we looking for the restore partition??

I'm guessing,but doubt if there is one!

[Mobius264]

Text box pops up and says "unable to create new document". It says that if I try to open most items from that list.

[phillpower2]

Are we looking for the restore partition??

I'm guessing,but doubt if there is one!

 

 

 

 

You are not trying to create a document only check the integrity of hardware which in this instance is the HDD, see example attached;

 

Is there a disk in your optical drive.

 

Getting late here so will be offline shortly I'm afraid.

[Mobius264]

I clicked on computer management and that's all that happen, can't open it properly.

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