#1
Posted 22 July 2014 - 03:35 PM
#2
Posted 22 July 2014 - 03:54 PM
Panic Drill
Can I ask if the OS on the SSD was a fresh installation, if yes what type of media was used as in a full retail/OEM disk, downloaded ISO or a burned copy etc.
Have the MBs drivers been installed
Please provide a link to the Ram that you have.
It is getting late here in the UK so will be going offline shortly as I have an early start tomorrow
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#3
Posted 22 July 2014 - 04:13 PM
Thanks for the welcome
Yes, fresh install of W7 onto the SSD from the disk (professional version). The auth code for windows hasn't been used yet as I wanted to make sure I could use my old PC to troublshoot online if there were issues with my new PC. So windows does ask for the registration key still, but that's fine I can do when I'm ready.
Yes MB drivers have been done - Should I triple check this? Pretty sure it has been done (still have gigabyte app on taskbar)
link to the RAM - what do you need? It's G. Skill-NT 16GB Kit (8Gx2) DDR3 1600 F3-1600C11D-16GNT
NW if you need to go sleep, thanks.
I really hope someone can pin point this issue for me. (I'm in Australia 7.45am my time atm)
Edited by Panic Drill, 22 July 2014 - 04:15 PM.
#4
Posted 22 July 2014 - 04:31 PM
Do I need to install the SATA RAID/AHCI drivers or just the chipset? I have definitely installed the chipset.
Edited by Panic Drill, 22 July 2014 - 04:43 PM.
#5
Posted 23 July 2014 - 08:36 AM
Gday.
While Phillpower2 is offline, I will get some more info from you , if that's OK.
You do not have to have RAID drivers installed unless you have a RAID setup.
When you installed the OS, did you have other internal and the USB HDDs still connected?
Don't know how recent the system specs you uploaded was generated, it shows the USB 3.0 has a problem.
Are there any warning flags showing in Device Manager?
When updated or changed video software, did you use Display Driver Uninstaller? > http://www.guru3d.co...r-download.html
Can you run a program like HWMonito or speedfan and post a screenshot?
Please download and run Speccy.
How to give us the URL, > https://www.piriform...file-to-the-web
Download Speccy free Ver, > https://www.piriform.com/speccy
#6
Posted 23 July 2014 - 09:12 AM
ty for taking time to help iammykyl,
- When OS was installed no other devices were connected. Just the build with all parts mentioned in place. That's what you mean? Both the SATA and internal HD were in place that's it.
- USB 3.0 issue could be due to one fix tried earlier in the process - some errors would be reported from previosu troubleshoot attempts. USB 3.0 I think I disabled legacy USB in BIOS as one trblsht option a few weeks ago or so ago. Is it an issue now? It isn't the cause of freezes though.
- No warnings in device manager
- Will do another speccy for you guys, I've had other forums go over it and they havn't found anything but maybe you can idk. Will link to report soon.
- There may have been issues with previous attempted fixes (but they aren't the crash cause - e.g. the only .dmp file I have on 14/7 was from replacing GCU with old one to trblsht that area).
- Will also get a HM screenshot up.
Posting reports soon, thanks. I fear there may be nothing obvious though.
#7
Posted 23 July 2014 - 09:22 AM
Can you run a program like HWMonito or speedfan and post a screenshot?
Please download and run Speccy.
Here are these reports
(note my build GCU is a GeForce GTX 780 - the Radeon GCU was for trblsht, thoguht the GeForce was the issue but as OP states after a week had another sudden restart and posted here to try and find out What the... is happening (:
speccy: http://speccy.pirifo...XelCz4Wnawnrqo3
#8
Posted 23 July 2014 - 01:03 PM
Thanks for the additional support iammykyl
Speccy shows that the PSU readings are out of wack;
Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista machine, please go to where you installed the program and run the program as administrator.
(this is a screenshot from a vista machine)
Download then run HWMonitor and post a screenshot so that we have a comparison to the Speedfan results, details from here
To capture and post a screenshot;
Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.
Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.
Your Ram is not on the MBs QVL however it is the same specs as an alternative G-Skill product that is so it may be ok.
#9
Posted 23 July 2014 - 01:20 PM
Is there any reason the speedfan version I downloaded (4.49) does not give any info other than the RH side top panel? It is not measuring fans or voltages and they do not show up on the tabs.
I have posted a HWM link above but here it is again in case. http://1drv.ms/1mEt5Jb
Link to Sfan reading I get on startup (tabs dont have options for voltage or fans)
regarding the PSU - I have swapped it out and used a replacement in testing - did not solve the crashes so I put it back in. There is the odd chance I guess that both of them had the issue but the replacement unit had no troubles ever on my old PC.
Edited by Panic Drill, 23 July 2014 - 01:37 PM.
#11
Posted 23 July 2014 - 02:56 PM
Not sure why your Speedfan readings omit the voltages.
We do not need a full HWMonitor report only the temps and voltages, can I ask that you attach the screenshots following the steps that I provided please, HWMonitor
Same with hwmonitor too
Im not fussed about the old GCU not showing up as it being replaced with the replacement GeForce tomorrow. IDK why nothing else shows up.
Looks like the readings wont read correctly for some reason.
Edited by Panic Drill, 23 July 2014 - 02:57 PM.
#12
Posted 23 July 2014 - 03:04 PM
From SPeccy - these are voltages if it helps - since HWM and SF wont report it.
#13
Posted 23 July 2014 - 03:17 PM
It was the voltages in Speccy that caught my attention and why I asked for the Speedfan and HWMonitor screenshots.
Can I ask why you will not attach the screenshots following the GTG method and my posted procedure.
#14
Posted 23 July 2014 - 03:21 PM
#15
Posted 23 July 2014 - 03:24 PM
It was the voltages in Speccy that caught my attention and why I asked for the Speedfan and HWMonitor screenshots.
Can I ask why you will not attach the screenshots following the GTG method and my posted procedure.
I will try and figure out why speed fan and hw monitor wont report properly and hopefully fix it and post shots for you to look at. I realise it is late where you are again so hopefully I have them up tomorrow for you. No idea why they don't report but I will look into it.
Edited by Panic Drill, 23 July 2014 - 03:24 PM.
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