[dalexan]

I'm helping a friend who runs a small chiropractic office.  Their DSL provider came in and set up a new router and established a new wireless network for them.  However, their copier/printer/fax/scanner utilizes a Linksys Wireless Network Adaptor (one meant for gaming consoles) to provide network connectivity for printing and scanning functions.  It does not have built-in wi-fi capabilities.  The adaptor wants an IP address in the 192.168.1.XXX range, while the router's built in DHCP Server wants to use IP addresses in the 192.168.0.XXX range.  Their DSL provider says its not their issue/problem and won't assist them.  

 

One would think it would be easy to change the IP address in the Network Adaptor - but I can't because the Setup Utility available from Linksys doesn't see the device - even when plugged in via Cat-5 - and I think(?) it's because it's been given an IP address in a different range?

 

I tried to change the DHCP server settings to use the 192.168.1.XXX range - but IE kept throwing error messages and Chrome wouldn't work.

 

Any thoughts or suggestions would be greatly appreciated! 

 

 

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Hi,

 

- Can you post the exact model of the Linksys Wireless Network Adaptor?

 

- You know if the Linksys Wireless Network Adaptor is set with a fixed IP Address?

 

I tried to change the DHCP server settings to use the 192.168.1.XXX range - but IE kept throwing error messages and Chrome wouldn't work.
 

 

For this to work you have to change also the IP address of the router. For example if the router is 192.168.0.254 you have to change it to 192.168.1.254, in some routers this isn't possible.

[SleepyDude]

Hi,

 

- Can you post the exact model of the Linksys Wireless Network Adaptor?

 

- You know if the Linksys Wireless Network Adaptor is set with a fixed IP Address?

 

I tried to change the DHCP server settings to use the 192.168.1.XXX range - but IE kept throwing error messages and Chrome wouldn't work.
 

 

For this to work you have to change also the IP address of the router. For example if the router is 192.168.0.254 you have to change it to 192.168.1.254, in some routers this isn't possible.

[dalexan]

It's a Linksys WGA54G ver. 2; I ended up bringing it home with me.  I've downloaded the configuration utility from Linksys' website.  On my friend's network, it does not detect the adapter.

 

Here's what I've done this morning.  I downloaded the same configuration utility from Linksys, then reset the adapter (held down the reset button for 30 sec).  Ran the configuration utility and was able to successfully access the settings and got it connected to my network at home - so I know the device is working.  

 

I'm thinking that I should take my personal laptop back to my friend's office this evening and see if I can change the DHCP server settings using my laptop.  I suspect there is 'junk' on their PC that is contributing to the browsers not working as expected - I have more confidence in my laptop's browsers.  

 

I'm hoping that once I can get the DHCP settings changed over that everything else will fall into place.  According to the DSL provider's website (CenturyLink) it is possible to make the change to 192.168.1.XXX.

 

Thanks for your assistance!

[dalexan]

Just realized that I didn't answer the second question regarding there being a fixed IP address for the adapter.

 

It can be configured with a static IP or to receive a dynamically assigned IP.  I tested both ways this morning and was able to successfully use it in either mode.

[SleepyDude]

Just realized that I didn't answer the second question regarding there being a fixed IP address for the adapter.

 

It can be configured with a static IP or to receive a dynamically assigned IP.  I tested both ways this morning and was able to successfully use it in either mode.

 

If using DHCP it should work on the other network to!

[dalexan]

I believe it previously had a static IP address in the 192.168.1.XXX range . . . since the router is set up with the 192.168.0.XXX range could that be the reason it wasn't being recognized?

 

Anything else that you can think of that I should look for/be aware of when I go back over there this evening?  I've got my fingers crossed that setting the adapter to use a dynamic IP that it will work - but would appreciate any suggestions on what to do if it doesn't cooperate.

 

Thanks again!

[SleepyDude]

I believe it previously had a static IP address in the 192.168.1.XXX range . . . since the router is set up with the 192.168.0.XXX range could that be the reason it wasn't being recognized?

 

Definitively.

 

Anything else that you can think of that I should look for/be aware of when I go back over there this evening?  I've got my fingers crossed that setting the adapter to use a dynamic IP that it will work - but would appreciate any suggestions on what to do if it doesn't cooperate.
 
Thanks again!

 

I'm not familiar with the device is it like a wireless range extender? The game console will connect by Ethernet cable to the Linksys?

[dalexan]

Yes, the Linksys adaptor connects via Ethernet cable; as I understand, while it is marketed as a wireless network adaptor for game consoles, it can be used to convert any wired networkable device to a wireless connection,  In this case, the adaptor allows for a network-capable printer/copier/scanner/fax to connect via wireless instead of requiring a physical connection.

[SleepyDude]

Yes, the Linksys adaptor connects via Ethernet cable; as I understand, while it is marketed as a wireless network adaptor for game consoles, it can be used to convert any wired networkable device to a wireless connection,  In this case, the adaptor allows for a network-capable printer/copier/scanner/fax to connect via wireless instead of requiring a physical connection.

 

Ok. I looked in the manual and it seems if the Wireless network security is set to WPA (highly recommended) you need to change the wireless configuration manually.

[dalexan]

I was able to get to working again.  Here's what I ended up doing - 

1. Connected my laptop to the office network.
2. Logged into the router's web interface; was able to successfully change the DHCP settings to the 192.168.1.XXX range.  This confirmed for me that their computer has some issues with *something* that caused the error messages I got when trying to make the change from their PC.
3. Reset wireless router to factory specs, which included it being reset to an IP address of 192.168.1.250.
4. I couldn't get the Setup Wizard to work, but thankfully the device does have a web interface from which the config can be configured.
5. Connected to the office network, set the security settings - and got it working.  Yeah!!!!

Thanks for being a sounding board - I'm not a network person by trade - I know just enough to be dangerous 

[SleepyDude]

Hi,

 

Well Done.  

 

Thank you for let us know the result.

 

Regards.