Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Machine can't start up. Keeps flipping from black to default backg

Started by jsgraphics , Jul 23 2014 08:27 AM

This topic is locked

#1
jsgraphics

Posted 23 July 2014 - 08:27 AM

New Member

Member
6 posts

Hi.

My wife was trying to install what she thought was an updated version of Java, but now we can't seem to get her laptop to boot up normally. I don't know enough about this to know what I should do.

She has a Dell Inspiron, running windows 7. When I try to boot, it says that the system didn't shut down normally. I hit enter on the try to start, and the machine keeps flipping back from the default background screen saying "please wait" to black every few seconds.

I could really use some help.

Thanks!

Jack