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Machine can't start up. Keeps flipping from black to default backg


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#1
jsgraphics

jsgraphics

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Hi.

 

My wife was trying to install what she thought was an updated version of Java, but now we can't seem to get her laptop to boot up normally. I don't know enough about this to know what I should do.

 

She has a Dell Inspiron, running windows 7. When I try to boot, it says that the system didn't shut down normally. I hit enter on the try to start, and the machine keeps flipping back from the default background screen saying "please wait" to black every few seconds.

 

I could really use some help.

 

Thanks!

 

Jack


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#2
JSntgRvr

JSntgRvr

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Being helped here.


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