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MBAM found 2 PUPs that MSE didn't [Closed]


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#16
Machiavelli

Machiavelli

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Now do the steps below with FF.

Please run a free online scan with the ESET Online Scanner

Vista / Win7 users: Right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator.

Note: This scan works with Internet Explorer or Mozilla FireFox.

If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
  • Click the green ESET Online Scanner box
  • Tick the box next to YES, I accept the Terms of Use
    then click on: Start
  • You may see a panel towards the top of the screen telling you the website wants to install an addon... click and allow it to install. If your firewall asks whether you want to allow installation, say yes.
  • Make sure that the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Click on Start
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close, make sure you copy the logfile first!
  • Then click on: Finish
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

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#17
debodun

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As always, thanks for the help so far. I will have to work on this at another time when I don't need to use the computer for a while. I am aware of this message, I just didn't want you to think I gave up.


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#18
Machiavelli

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OK I will wait for the logs ...
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#19
Machiavelli

Machiavelli

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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