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PC does not sleep when it should [Solved]


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#31
wayneman50

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I meant "Guard". So if I use Avast or Security Essentials, I don't need Spyware Guard or Blaster?


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#32
Biscuithd

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Honestly, there's so many of these add-on type of items that it's really hard to keep track of what each is doing. I'll dig out a link that assesses each of them, but the problem is, as the products change, so does the assessment.

 

If you go to something like Avast or Defender/MSE (one or the other, but not both), they have age on their side and a long history of good performance. I don't use any of the Spyware products and don't seem to miss them. If you couple a good A/V with Safe Browsing techniques and some other items like CryptoPrevent, ESET Scans and MBAM Scans, you should be in the best shape you can be. Also, I would invite you to stop back periodically and feel free to ask me or any of the Helpers here if there's anything new you should know. As you can tell, we love to talk about this stuff and our families are tired of listening to us :yes:

 

I did not see Peer-to-Peer (P2P) software on your computer and that's a wonderful thing! P2P is like going to bed and leaving your front door open. Just an invitation for problems! So, stay away and you'll avoid quite a bit.


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#33
wayneman50

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I'm willing to dump the spyware. Let's do it.

 

I'm not familiar with the terms CryptoPrevent, ESET Scans and MBAM Scans.

 

Peer-to-Peer (P2P) software - is that file sharing software, like for sharing music?


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#34
Biscuithd

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For the Spyware stuff, go to Start, Control Pannel, Add/Remove Programs and Select the programs you want to uninstall.
 
Next, here are the instructions for MBAM and ESET
 
 
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Install the progam and select update
 
  • Once it has updated select Settings > Detection and Protection >Tick Scan for rootkits

MBAMsettings.JPG

 
  • Go back to the Dashboard and select Scan Now

MBAMScan.JPG

 
  • If threats are detected, click the Apply Actions button, MBAM will ask for a reboot

MBAMReboot.JPG

 
  • On completion of the scan (or after the reboot) select View Detailed Log
Select Export > Select text file and save to the desktop.

MBAMLog.JPG

 
 
Please post that log for my review.
 
ESETOnline.png Scan with ESET Online Scanner

This step can only be done using Internet Explorer, Google Chrome or Mozilla Firefox.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please visit ESET Online Scanner website.
Click there Run ESET Online Scanner.

If using Internet Explorer:
  • Accept the Terms of Use and click Start.
  • Allow the running of add-on.
If using Mozilla Firefox or Google Chrome:
  • Download esetsmartinstaller_enu.exe that you'll be given link to.
  • Double click esetsmartinstaller_enu.exe.
  • Allow the Terms of Use and click Start.
To perform the scan:
  • Make sure that Remove found threats is unchecked.
  • Scan archives is checked.
  • In Advanced Settings: Scan for potentially unwanted applications, Scan for potentially unsafe applications and Enable Anti-Stealth technology are checked.
  • Click Start
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan.
  • When the scan is done, click Finish.
  • A logfile will be created at C:\Program Files (x86)\ESET\ESET Online Scanner. Open it using Notepad.
Please include this logfile in your next reply.

Don't forget to re-enable previously switched-off protection software!

 

After I see these logs I will post CryptoPrevent

 


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#35
wayneman50

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What do you make of this message:

SpywareGuard uninstall complete.

Some elements could not be removed. These can be removed manually.


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#36
Biscuithd

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That does happen. Generally they mean a couple of files here and there and maybe a directory, etc. The functionality should be gone and that's all we're looking for.

 

I think you're in good shape there.


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#37
wayneman50

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Peer-to-Peer (P2P) software - I used uTorrnet for a few weeks to share live recordings. Even though nothing bad happened, it made me uncomfortable, and I got rid of it.


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#38
Biscuithd

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Peer-to-Peer (P2P) software - I used uTorrnet for a few weeks to share live recordings. Even though nothing bad happened, it made me uncomfortable, and I got rid of it.

 

Smart move! There are two problems, the first is that so many of the files have malware included within them, the second is that the P2P software opens a direct channel from your computer to other computers world-wide and those people rarely have the best of intentions.


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#39
wayneman50

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Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/6/2014
Scan Time: 10:01:57 AM
Logfile: malwarebytes.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.06.03
Rootkit Database: v2014.08.04.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: WAYNE

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 360694
Time Elapsed: 20 min, 3 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)


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#40
Biscuithd

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I see that MBAM scan and that looks good. Have you perfomed the ESET scan yet?


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#41
wayneman50

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I meant to start it last night before I went to bed and forgot. I plan to kick it off tonight.


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#42
wayneman50

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Secunia PSI says my XML core services needs an update. But when I go to download it, I get all these choices. Which one do I pick?

 

 

msxml6.msi

1.5 MB

msxml6_ia64.msi

3.6 MB

msxml6_SDK.msi

4.4 MB

msxml6_x64.msi

2.6 MB
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#43
wayneman50

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ESET took about 8 hours.

 

Should I click Uninstall application on close?

 

 

[email protected] as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK
can not get scanner. e_gle=1001
[email protected] as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=c652c619107d6d4cb443a436b5d133ea
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2012-05-11 11:10:41
# local_time=2012-05-11 07:10:41 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 66 85 36682490 88321286 0 0
# compatibility_mode=8192 67108863 100 0 39228906 39228906 0 0
# scanned=316
# found=0
# cleaned=0
# scan_time=5
[email protected] as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=c652c619107d6d4cb443a436b5d133ea
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2012-05-11 11:15:10
# local_time=2012-05-11 07:15:10 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 66 85 36682764 88321560 0 0
# compatibility_mode=8192 67108863 100 0 39229180 39229180 0 0
# scanned=59
# found=0
# cleaned=0
# scan_time=0
[email protected] as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=c652c619107d6d4cb443a436b5d133ea
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2012-05-11 11:17:39
# local_time=2012-05-11 07:17:39 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 66 85 36682913 88321709 0 0
# compatibility_mode=8192 67108863 100 0 39229329 39229329 0 0
# scanned=2
# found=0
# cleaned=0
# scan_time=0
[email protected] as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=c652c619107d6d4cb443a436b5d133ea
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2012-05-11 11:19:24
# local_time=2012-05-11 07:19:24 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 66 85 36683014 88321810 0 0
# compatibility_mode=8192 67108863 100 0 39229430 39229430 0 0
# scanned=54
# found=0
# cleaned=0
# scan_time=4
[email protected] as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=c652c619107d6d4cb443a436b5d133ea
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2012-05-11 11:20:45
# local_time=2012-05-11 07:20:45 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 66 85 36683099 88321895 0 0
# compatibility_mode=8192 67108863 100 0 39229515 39229515 0 0
# scanned=2
# found=0
# cleaned=0
# scan_time=0
[email protected] as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=c652c619107d6d4cb443a436b5d133ea
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2012-05-11 11:21:57
# local_time=2012-05-11 07:21:57 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 66 85 36683156 88321952 0 0
# compatibility_mode=8192 67108863 100 0 39229572 39229572 0 0
# scanned=606
# found=0
# cleaned=0
# scan_time=14
[email protected] as downloader log:
all ok
esets_scanner_update returned -1 esets_gle=53251
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6583
# api_version=3.0.2
# EOSSerial=c652c619107d6d4cb443a436b5d133ea
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2012-05-11 11:24:42
# local_time=2012-05-11 07:24:42 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 66 85 36683333 88322129 0 0
# compatibility_mode=8192 67108863 100 0 39229749 39229749 0 0
# scanned=327
# found=0
# cleaned=0
# scan_time=3
[email protected] as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=c652c619107d6d4cb443a436b5d133ea
# engine=11345
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-08-08 11:34:03
# local_time=2014-08-08 07:34:03 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='Microsoft Security Essentials'
# compatibility_mode=5895 16777213 100 100 10672305 101570853 0 0
# scanned=259950
# found=0
# cleaned=0
# scan_time=28839
 


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#44
Biscuithd

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All of that looks good! Sorry I didn't reply to the XML question last night. I have to be honest, I've not paid a lot of attention to my XML rev level.

 

Here is what I've found, but have not been able to test it for you. See if it works. It won' break anything, that's for sure as it's just a scan-ish thing.

 

go to start

run

type in appwiz.cpl

in the window that comes up find msxml and click on the "click here for support information" link

it will give you the version number on the 4th line.


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#45
Biscuithd

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Excuse the double post. Make sure you read the one in front of this one too. Here is CryptoPrevent. I just checked it out last night and they've changed a lot of the screens, so you're going to have to "braille" your way through this I'm afraid, but it's very worth it!! The download link is near the bottom of the page in Blue. I'd take the defaults and would not recommend purchasing any of the additional products as I don't know a thing about them.

 

Previous to the last week, if your computer contracted this infection, you either paid the ransom or tossed your computer in the trash. Now, there is some hope for recovery, but prevention is much easier with this free program.  Some reading if you're interested here.

 

CryptoPrevent install this programme to lock down and prevent crypto ransom-ware. (This is really important!)

CryptoPrevent.JPG


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