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hi I followed a link here and got myself in trouble


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#166
canadianchicklet

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ok.. im not sure how to change scan type to highest


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#167
canadianchicklet

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oh.. im assuming advanced.. its scanning now :)


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#168
Aura

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oh.. im assuming advanced.. its scanning now :)


Highest/Advanced for me were the same sorry about that :P
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#169
canadianchicklet

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ok... i did that... it found 6 entries... and said it deleted them and 2 leftover files and deleted them... i went to control panel.. and its gone:):)


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#170
canadianchicklet

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ya i know.. i just didnt click the proceed.. once i launched it i figured it out.. but.. i didnt want to click start until i had it in right settings... anyway lol i figured it out


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#171
Aura

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ok... i did that... it found 6 entries... and said it deleted them and 2 leftover files and deleted them... i went to control panel.. and its gone:) :)


Good ! Another issue solved :)
Alright so I contacted a Technician here about the CD/DVD-ROM issue to see if he have an idea on how to proceed (safely) to make it work.
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#172
canadianchicklet

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guess what!! i rebooted.. and the driver is being installed! or at least its trying... its searching windows update!.. i knew that pdf converter thingy... was a problem!


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#173
Aura

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guess what!! i rebooted.. and the driver is being installed! or at least its trying... its searching windows update!.. i knew that pdf converter thingy... was a problem!


Really ? Well then let's hope it will find the appropriate driver for it :)
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#174
canadianchicklet

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oh bummer it failed... but.. it tried lol


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#175
Aura

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Sorry for the late reply, here's what a Technician told me to send you :)

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
5. Go to Microsoft's site http://support.micro..._drive_problems and follow the steps.
6. Try the guide at this link http://support.microsoft.com/kb/982116

Thank's to Broni for the instructions

I would avoid Suggestion #4 for now alright ? Try the others one first and report back after each one to tell me how it went please.
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#176
canadianchicklet

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hello im sorry for the delay.... my daughter was sick... ok... i uninstalled driver... reboot... didnt work...i downloaded the restore missing cd drive patch... it didnt work...in the device manager... there was 3 of each ata channel0 and ata channel 1... i uninstalled 1 each... should i try all 3?... then i went to number 5.. and tried all that.. didnt work... and i tried number 6... and there was no upper or lower at all.... :( confuzzling!!


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#177
canadianchicklet

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hi!! thanks so much.. to you aura and to broni... because.. after i did the steps... and said nothing worked.. somehow over next couple days... it fixed itself... and then i went and uninstalled the other drivers.. and they are now fixed also~!!!  so now ill go and follow donetao advice.. on backing up my system... im so grateful!! ill keep u posted.. 


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#178
canadianchicklet

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20140806_135022_resized.jpg 20140806_135022_resized.jpg i created the disc... im attaching a picture.. to see if thats an issue tho... im sure its not.. but u know my lack of knowledge... lol.. but anyway.. is that all i need to do? to protect my system now?


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#179
donetao

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Hello! That's the repair disc. You will need it to boot with if your HD dies.

Now you need to crate a full back up or a back up image!

http://h10025.www1.h...us&dlc=en&lc=en

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  • Capture48.JPG

Edited by donetao, 06 August 2014 - 12:57 PM.

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#180
canadianchicklet

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ok.. ill try and follow that full back up steps


Edited by canadianchicklet, 06 August 2014 - 01:21 PM.

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