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hi I followed a link here and got myself in trouble


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#16
canadianchicklet

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i should say.. if i need to factory reset.. im ok with that.. if i can save some pictures.. i dont need anything else


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#17
HelpMeHelpYou

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donetao

&

Aura

Are both Experts at this type of problem. I would trust either with my own life. Your in good hands


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#18
canadianchicklet

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well thats good enough for me... ive been coming to this site for years... and ive never left without wanting to reach thru screen and hug someone!


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#19
HelpMeHelpYou

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Lol thats good. They deserve as many hugs as we can get them.

Can you access the pictures you wanted to save?

Do you have another computer Desktop/Laptop?

Flash Drive? If not you could email to keep them 100% safe


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#20
canadianchicklet

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for some reason i cant connect to internet.... ill try and save it on a disc.. i have a couple flash drives.. ill see how much i can get on :)


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#21
donetao

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i should say.. if i need to factory reset.. im ok with that.. if i can save some pictures.. i dont need anything else

Hello! Can you save your pictures to a flash drive?

Please post your make, model, and os! It may be a good reset. With W7 it would be back to factory.

donetao1


Edited by donetao, 29 July 2014 - 08:48 PM.

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#22
HelpMeHelpYou

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Error on my part. Ignore this post


Edited by HelpMeHelpYou, 29 July 2014 - 08:54 PM.

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#23
HelpMeHelpYou

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Well im off to bed, I will be back on at 5:30AM Central time. Good night and good luck everyone


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#24
donetao

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She said in her 1st post she was using windows 7 donetao ? I think she is wanting to do a factory reset on her PC

Hello! Yes I see that now. She may have a hidden partition  to do that. Need to know make and model!


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#25
canadianchicklet

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hi sorry.. im going thru my pictures... i only have a couple lil flash drives.. so its a big job lol... ok.. make and model... windows 7 professional... um.. processor intel r core tm i7 cpu   920 @ 2.67 ghz  2.66  6.00 g  ram 4 useable... 64 bit operating system.. im not sure what else u need?


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#26
canadianchicklet

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oh i can see in device manager a bunch of disabled drivers :(


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#27
donetao

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hi sorry.. im going thru my pictures... i only have a couple lil flash drives.. so its a big job lol... ok.. make and model... windows 7 professional... um.. processor intel r core tm i7 cpu   920 @ 2.67 ghz  2.66  6.00 g  ram 4 useable... 64 bit operating system.. im not sure what else u need?

N

 

oh i can see in device manager a bunch of disabled drivers :(

Can you post a screen shot? Also need make and model (Dell, Hp,Toshiba,ect)


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#28
canadianchicklet

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i feel silly... but i took a pic with my phone.. and emailed it to myself.. tried to attach it.. its to big... im not sure how to attach it ...can i email it to u?


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#29
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i feel silly... but i took a pic with my phone.. and emailed it to myself.. tried to attach it.. its to big... im not sure how to attach it ...can i email it to u?

No!  You can't email it to me. If you don't give me the make and model of your computer, then I can't help you reset to factory.

I'm tired. I had a big day. It's all yours Aura!


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#30
canadianchicklet

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oh im sorry.. i just know know how to find my make and model... no worries.. sleep tight.. 


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