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Can't get past BSOD at Startup [Closed]


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#1
AlexRey

AlexRey

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Hello,

 

Last night, my laptop suddenly began shutting down by itself and I caught a glimpse of a Microsoft Security Essentials alert message about a certain .exe file in my system. Now every time I try to boot my PC, I get a BSOD at the Windows logo animation. I tried using the Startup repair and did a System Restore, but none of them were able to solve the problem.

 

I also did the following things:

  • chkdsk, didn't find any errors.
  • sfc /scannow, which apparently found certain corrupted files that it couldn't fix.
  • ran Malwarebytes Anti-Malware, but it didn't find any infected files.

 

I'm still able to access to my computer through Safe Mode.

 

Is there anything else I could try to solve this issue? Thanks in advance.


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#2
emeraldnzl

emeraldnzl

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Hello AlexRay,

 

Welcome to Geekstogo.

 

Please download Farbar Recovery Scan Tool from here and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 

  • Right click to run as administrator. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will produce a log called (FRST.txt) in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run, it makes also another log (Addition.txt). Please also paste that into your reply.

 


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#3
emeraldnzl

emeraldnzl

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Due to lack of feedback, this topic has been closed.

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