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Computer won't start


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#1
techmaster101

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my computer wont start it keeps going to a page called windows error recovery. all the options shown there end up with a black screen. ive tried booting it but nothing works.i need help fast.


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#2
Aura

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Hello techmaster 101 :)

May I ask you what version of Windows are you running exactly ? Do you have the installation or repair DVD (or USB) for your Windows version ?
Also, I guess you tried Safe Mode, Recovery Mode, Last Known Configuration, etc. ?
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#3
techmaster101

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hi

 

it was windows 7 but i misplaced the installation cd.safe mode doesnt work,neither does last known configuration and i dont know what recovery mode is?


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#4
Aura

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hi
 
it was windows 7 but i misplaced the installation cd.safe mode doesnt work,neither does last known configuration and i dont know what recovery mode is?


When you boot your computer in Windows, if you smash F8 repeatedly, the Advanced Boot Menu will come up and one option there is the Recovery Mode/Console that gives you access to more feature for troubleshooting boot issues under Windows.
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#5
techmaster101

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does that mode erase any files or data on my computer or hard drive


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#6
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does that mode erase any files or data on my computer or hard drive


No, entering that mode won't erase any files or folders on your partitions/HDD.
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#7
techmaster101

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just did it i get

 

repair your computer

safe mode

safe mode with nettworking

safe made with command promt

enable bot loggging

enable low resolution video

last known good config

directory services restore mode

debugging mode

disable automatic restart on system faliure

disable driver sinature enforcment

start windows normally

 

i dont see recovery mode


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#8
Aura

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just did it i get
 
repair your computer
safe mode
safe mode with nettworking
safe made with command promt
enable bot loggging
enable low resolution video
last known good config
directory services restore mode
debugging mode
disable automatic restart on system faliure
disable driver sinature enforcment
start windows normally
 
i dont see recovery mode


Click on "Repair your computer". That's the Recovery PE.
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#9
techmaster101

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ok i just did it

 

it said windows loading files at the bottom of the screen

then the screen went totally black and after a few minutes a white arrow showed up that i was able to move but nothing happened


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#10
Aura

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ok i just did it
 
it said windows loading files at the bottom of the screen
then the screen went totally black and after a few minutes a white arrow showed up that i was able to move but nothing happened


Then if none of these options are working, we'll have to access the Recovery PE via your Windows installation DVD/USB. If you don't have it, you can always create one on another computer that you can access by following the instructions I provide.
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#11
techmaster101

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yes i think should do that but will that get me into the recovery...


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#12
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yes i think should do that but will that get me into the recovery...


Yes it will. When you boot into the Windows 7 installation setup, it gives you an option called "Repair your computer" on which you can click and get into the Recovery PE.

What is your exact version of Windows 7 ? Also, do you have a blank DVD or a USB pendrive (around 4GBs) ?
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#13
techmaster101

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windows 7 32 bit but i dont know what version exactly, i do have blank dvds


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#14
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windows 7 32 bit but i dont know what version exactly, i do have blank dvds


If you somehow still have your original installation DVD, it will be written on it.
Is that computer a pre-built or custom built ? The current Windows 7 editions are Starter, Home Premium, Professional, Ultimate and Entreprise. I doubt you have Ultimate or Entreprise and with 32-bits, except if you installed it yourself, I don't think you have Professional. It would be between Starter and Home Premium.
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#15
techmaster101

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just checked and i think it was ultimate


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