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Virus or just a bad hard drive?


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#1
kristi10

kristi10

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Greetings,

 

A few days ago, my husband's computer (Asus Essentio, windows 7) unexpectedly shut down and has not worked since.  During start up, the computer says "SATA1 Hard Disk, SMART, Status Bad, Backup and Replace."  From there it goes to chkdsk where it essentially stalls at 4%.  We were somehow able to get to the repair menu, which runs and then says it was unable to repair.  Details from the repair run are provided that include: 

 

Root cause found - boot manager is missing or corrupt

Error code = 0x2

Repair action - file repair failed

 

Problem signature - Event Name - StartupRepairOfFile, includes "missing boot manager" as one of the events.

 

 

Can this problem be caused by a virus, or is it simply a hard drive gone bad?  No problem replacing the hard drive if it is in fact bad, although there are a few things we would very much like to retrieve on there, that were added since our last back up (mostly a few family photos).

 

We can't seem to get to SAFE mode at all.  System restore says there are no restore points.

 

On previous checks since this issue, BIOS showed SATA 1, 2 ,3 etc., all Not Detected.  Right now though, SATA 1 says [ST31000528AS].

 

Any help or advice is very much appreciated.

 

Thank you, Kristi


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#2
SleepyDude

SleepyDude

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Hi Kristi,

 

Definitively you have a bad Hard Drive you should backup all your data as fast as you can because when S.M.A.R.T. starts reporting problems it's usually to late to save the data.


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