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New HDD Capable But Command Failed


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#16
Andrynuim

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I think my mb isnt sata3..its too old to be sata3 and i think 3gb/s is sata2 6gb/s is sata3.Ill try to do what you said.Be Right Back


Edited by Andrynuim, 08 August 2014 - 08:39 AM.

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#17
SleepyDude

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I think my mb isnt sata3..its too old to be sata3 and i think 3gb/s is sata2 6gb/s is sata3.Ill try to do what you said.Be Right Back

 

You are correct I misread the Asus Website. It says "4 xSATA 3 Gb/s ports" it's 4x SATA 2 ports working at 3GB/s max.


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#18
Andrynuim

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I tried what you said but it still says that the command failed...but now it recognize the new hdd on the boot menu so now im from my phone and I ll try to see if it recognize the new hdd at windows instal..

Edited by Andrynuim, 08 August 2014 - 09:28 AM.

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#19
Andrynuim

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nope...still it wont show up..


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#20
SleepyDude

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In my opinion you need to connect the new HDD to a different computer and run some tests to make sure it is ok.

 

Western Digital provides a tool to check the HDD here.


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#21
Andrynuim

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it wont show up there too...ill try call the shop i bough the hdd and see if they can give me back my money or give me an other hdd


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#22
SleepyDude

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it wont show up there too...ill try call the shop i bough the hdd and see if they can give me back my money or give me an other hdd

 

They should replace the drive if it's a recent purchase if not you can ask for a RMA from Western Digital because the drive should be under warranty.


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#23
Andrynuim

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well man ty for your time!!Rated 5 stars!!


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#24
SleepyDude

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well man ty for your time!!Rated 5 stars!!

 

No problem. You are welcome. :thumbsup:


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