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trying to remove redirects [Solved]


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#16
WezVillag

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I have my home page set to msn. When I open my browser there is an ad by dealpeak at the top of the page and there is an option to close the ad, which I do. then my homepage is normal. Sometimes I click on a link to read a news story and it get a whole different page that states something on my computer is out of date and wants me to click a link to update it. I don't, I just close the page. Or if I go to Amazon I get these sliding ads one from the side and one from the bottom they are also dealpeak. I have TFC on my computer and have used it recently but, let me try again right now.


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#17
Essexboy

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Does this occur in all browsers or just one ?
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#18
WezVillag

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Shortcut Cleaner 1.3.3 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Shortcut Cleaner can be found at this link:
 http://www.bleepingc...ortcut-cleaner/

Windows Version: Windows 7 Home Premium Service Pack 1
Program started at: 08/09/2014 09:53:35 AM.

Scanning for registry hijacks:

 * No issues found in the Registry.

Searching for Hijacked Shortcuts:

Searching C:\Users\Weezie's\AppData\Roaming\Microsoft\Windows\Start Menu\

Searching C:\ProgramData\Microsoft\Windows\Start Menu\

Searching C:\Users\Weezie's\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\

Searching C:\Users\Public\Desktop\

Searching C:\Users\Weezie's\Desktop

0 bad shortcuts found.

Program finished at: 08/09/2014 09:53:36 AM
Execution time: 0 hours(s), 0 minute(s), and 0 seconds(s)


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#19
Essexboy

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IS this just in chrome or all browsers ?
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#20
WezVillag

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well, 1st it was just chrome and as of this morning now it's on IE too


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#21
WezVillag

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ok I ran the TFC and rebooted. It seems to have left IE but it's still in Chrome


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#22
Essexboy

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Could you reset Chrome as per this page https://support.goog...296214?hl=en-GB

For IE go to control panel > internet options
Select the Advanced tab and press Reset
OK out then retry both browsers
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#23
WezVillag

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I tried a different shopping site to see if maybe it was just amazon but it does the same at target too. Yesterday I wanted to buy something off Amazon when I got to the check out, it asked me to re enter my credit card just for a safety measure. I have never had that issue before so I went to my tablet and signed onto target and went thru the process of purchasing this item. It went thru, never once asked me to re enter my credit card info. That's why I came to you. I know it's a virus


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#24
WezVillag

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that seems to have fixed the issue I'm not getting the slide outs any longer


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#25
WezVillag

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my browser is running much faster now also!


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#26
WezVillag

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how sweet is that! Thank you so much!!!


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#27
Essexboy

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Is everything running properly now ? Any further problems
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#28
WezVillag

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nope I think that took care of it. Should I run the AdwCleaner and TFC from time to time?


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#29
Essexboy

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Yes to TFC but AdwCleaner is regularly updated so a fresh copy each time would be best

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Download and run Delfix

delfix.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
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#30
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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