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RAM problem

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I got a 256 Ram Module for Gateway E3400. Took out 128 Module, installed 256 module, and computer will not boot up. It acts as if no RAM is installed. I put the 128 back in and it works . I have tried two different 256 modules with no luck.
Modules are seated correctly.
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have you checked the max ram your unit will recognize?
possible BIOS update from gateway?
is the ram the correct ram according to the mfg specs?
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