I'm working on an older HP and a Compaq laptop. They have similar problems The HP at first accepted the install of an OS but at the second reboot I could never get past the screen with choices for safe mode, last good configuration, etc. The Compaq starts with that screen. On the Compaq I ran the onboard diagnostic for the hard drive and it passed. Then i wanted to install an OS but it told me no hard drive was available. On the Hp when I tried a second time to install an OS, it refused to complete formatting in setup. What possibility am I missing? Is there any way to rescue these laptops or is it possible they both have bad motherboards?
Hard drive puzzle
Posted 11 August 2014 - 11:02 PM
With all due respect. this is not a repair shop. How about we work on one at a time??
First of all we don't know what the make and model or the OS of the Computers.
We also don't know what media your using to restore the computers.
"What Are you missing" IMHO you are missing a whole lot.
Which one would you like to start with first? HP or Compaq??
Is it possible that they both have bad MB's?
Certainly that's possible!
I need a whole lot more information!
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