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Windows 7 won't allow login


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#1
Wussy Smurf

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I have a Pavilion dv6 running windows 7 Home Premium 64bit that won't allow a login in normal mode.  The cursor won't respond.  I've booted in safe mode, the system operates normally, cursor responds.  I don't know if I can run any of the anti-malware programs in safe mode.  Any suggestions?


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#2
SpywareDr

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In Safe mode, use Windows' System Restore to roll back Windows to a point in time when your computer was functioning correctly. It allows you to undo system changes without affecting your personal files, such as e-mail, documents, or photos.

Video: Fixing a problem using System Restore


 


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#3
Wussy Smurf

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Thanks for the input.  I moved this to another area because of certain issues.  I did try the Restore and the computer functioned normally for about 5-10 minutes, then locked up again.  I'm currently following instructions so I can't freelance with it (not that that was helping anyway).

 

I think this may be ugly!


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#4
SpywareDr

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The next step then would be to restore an earlier system image or backup.


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#5
Wussy Smurf

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The problem with that solution is it's a friends laptop, and there wasn't a backup.  We ended up cleaning it up through multiple scans through the Malware Removal forums.  I was just glad he didn't lose all his files.  Thanks for the inputs!

 

wussy smurf


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#6
SpywareDr

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Good to hear the problem's been resolved.

 

Might want to introduce your friend to EaseUS Todo Backup Free


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