[wayneman50]

Sorry I missed the boat on that one.

 

The IE reinstall failed. I'm looking at the troubleshooting steps now, but could really use some help.

 

Thanks.

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I downloaded the 64 bit version, and I confirmed that my PC is 64 bit.

 

The installation said it turned off avast, which the troubleshooting steps state could be a conflict.

[wayneman50]

I downloaded the 64 bit version, and I confirmed that my PC is 64 bit.

 

The installation said it turned off avast, which the troubleshooting steps state could be a conflict.

[wayneman50]

I have Windows 7, 64-bit with Service Pack 1 (SP1), or later versions.

I checked Windows Updates and 13 important updates are available. Are they all Internet Explorer by any chance?

[wayneman50]

attached are the available updates.

Attached Thumbnails

• 

[wayneman50]

There are no Windows Updates currently running.

[wayneman50]

I see that IE is still installed. The uninstall was supposedly successful, but that was an uninstall of "updates" - not sure what that means.

[wayneman50]

I installed the Windows Updates.

[wayneman50]

OK, I figured out that the "uninstall" reverted IE to v10. I installed the Windows Updates, did a successful reinstall of IE 11. Unfortunately, I still have the same problems. Cannot access certain web sites, like google, yahoo, etc.

[emeraldnzl]

Hmm... that is odd.

 

Let's do this:

 

Please download ComboFix from this location:

Link

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.

• Double click on ComboFix.exe & follow the prompts.
  
• If you have an older Operating System you may be asked whether you want to install the Recovery Console. Click yes and follow any prompts.
  
• Your desktop may go blank. This is normal.
  
• ComboFix may appear to be doing nothing for quite long periods, this is normal, just leave it to do it's job.
  
• ComboFix may reboot your machine. This is normal too.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

When finished, it will produce a log for you.  Please include the C:\ComboFix.txt in your next reply.

[wayneman50]

ComboFix 14-09-11.01 - WAYNE 09/10/2014  21:39:15.1.4 - x64
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.4095.2411 [GMT -4:00]
Running from: c:\users\WAYNE\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2014-08-11 to 2014-09-11  )))))))))))))))))))))))))))))))
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2014-09-11 02:43 . 2014-09-11 02:43    --------    d-----w-    c:\users\HP_Administrator\AppData\Local\temp
2014-09-11 02:43 . 2014-09-11 02:43    --------    d-----w-    c:\users\Default\AppData\Local\temp
2014-09-11 01:47 . 2014-09-11 01:47    75888    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{EEA26CB2-153C-4F63-893B-CF7621B45F9B}\offreg.dll
2014-09-10 22:08 . 2014-06-27 02:08    2777088    ----a-w-    c:\windows\system32\msmpeg2vdec.dll
2014-09-10 22:08 . 2014-06-27 01:45    2285056    ----a-w-    c:\windows\SysWow64\msmpeg2vdec.dll
2014-09-10 22:07 . 2014-08-01 11:53    1031168    ----a-w-    c:\windows\system32\TSWorkspace.dll
2014-09-10 22:07 . 2014-08-01 11:35    793600    ----a-w-    c:\windows\SysWow64\TSWorkspace.dll
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2014-09-10 22:07 . 2014-07-07 02:06    1460736    ----a-w-    c:\windows\system32\lsasrv.dll
2014-09-10 22:07 . 2014-07-07 01:40    550912    ----a-w-    c:\windows\SysWow64\kerberos.dll
2014-09-10 22:07 . 2014-07-07 01:40    22016    ----a-w-    c:\windows\SysWow64\secur32.dll
2014-09-10 22:07 . 2014-07-07 01:39    96768    ----a-w-    c:\windows\SysWow64\sspicli.dll
2014-09-10 22:06 . 2014-06-24 03:29    2565120    ----a-w-    c:\windows\system32\d3d10warp.dll
2014-09-10 22:06 . 2014-06-24 02:59    1987584    ----a-w-    c:\windows\SysWow64\d3d10warp.dll
2014-09-10 22:06 . 2014-09-05 02:10    578048    ----a-w-    c:\windows\system32\aepdu.dll
2014-09-10 22:06 . 2014-09-05 02:05    424448    ----a-w-    c:\windows\system32\aeinv.dll
2014-09-10 08:43 . 2014-08-21 15:24    11319192    ----a-w-    c:\programdata\Microsoft\Windows Defender\Definition Updates\{EEA26CB2-153C-4F63-893B-CF7621B45F9B}\mpengine.dll
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2014-09-10 01:37 . 2014-09-10 01:37    93568    ----a-w-    c:\windows\system32\drivers\aswRdr2.sys
2014-09-10 01:37 . 2014-09-10 01:37    92008    ----a-w-    c:\windows\system32\drivers\aswStm.sys
2014-09-10 01:37 . 2014-09-10 01:37    79184    ----a-w-    c:\windows\system32\drivers\aswMonFlt.sys
2014-09-10 01:37 . 2014-09-10 01:37    65776    ----a-w-    c:\windows\system32\drivers\aswRvrt.sys
2014-09-10 01:37 . 2014-09-10 01:37    224896    ----a-w-    c:\windows\system32\drivers\aswVmm.sys
2014-09-10 01:37 . 2014-09-10 01:37    1041168    ----a-w-    c:\windows\system32\drivers\aswSnx.sys
2014-09-10 01:37 . 2014-09-10 01:37    307344    ----a-w-    c:\windows\system32\aswBoot.exe
2014-09-10 01:37 . 2014-09-10 01:37    43152    ----a-w-    c:\windows\avastSS.scr
2014-09-10 01:34 . 2014-09-10 01:35    --------    d-----w-    c:\programdata\AVAST Software
2014-09-10 00:26 . 2014-09-10 00:26    --------    d-----w-    C:\_OTL
2014-09-08 20:15 . 2014-09-08 20:15    --------    d-----w-    c:\users\WAYNE\AppData\Local\Adobe
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2014-09-07 09:24 . 2014-05-08 09:32    16384    ----a-w-    c:\windows\system32\RdpGroupPolicyExtension.dll
2014-09-07 09:24 . 2014-01-09 02:22    5694464    ----a-w-    c:\windows\SysWow64\mstscax.dll
2014-09-07 09:24 . 2014-01-03 22:44    6574592    ----a-w-    c:\windows\system32\mstscax.dll
2014-09-06 20:07 . 2012-08-23 14:10    19456    ----a-w-    c:\windows\system32\drivers\rdpvideominiport.sys
2014-09-06 20:07 . 2012-08-23 14:13    243200    ----a-w-    c:\windows\system32\rdpudd.dll
2014-09-06 20:07 . 2012-08-23 11:12    192000    ----a-w-    c:\windows\SysWow64\rdpendp_winip.dll
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2014-08-20 18:12 . 2014-08-20 18:12    --------    d-----w-    c:\program files\iPod
2014-08-20 18:12 . 2014-08-20 18:12    --------    d-----w-    c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-08-20 18:12 . 2014-08-20 18:12    --------    d-----w-    c:\program files\iTunes
2014-08-20 18:12 . 2014-08-20 18:12    --------    d-----w-    c:\program files (x86)\iTunes
2014-08-19 21:18 . 2014-08-19 21:18    --------    d-----w-    c:\program files (x86)\DVDFab 9 US
2014-08-17 15:19 . 2014-09-10 01:37    --------    d-----w-    c:\users\WAYNE\AppData\Roaming\AVAST Software
2014-08-17 15:18 . 2014-09-10 01:37    29208    ----a-w-    c:\windows\system32\drivers\aswHwid.sys
2014-08-17 15:06 . 2014-09-10 01:35    --------    d-----w-    c:\program files\AVAST Software
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2014-08-14 16:02 . 2014-08-14 16:02    --------    d-----w-    c:\users\WAYNE\AppData\Local\HuluDesktop
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2014-08-14 12:17 . 2014-08-14 12:17    --------    d-----w-    c:\programdata\Foolish IT
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S0 DRVECDB;DRVECDB;c:\windows\System32\Drivers\DRVECDB.SYS;c:\windows\SYSNATIVE\Drivers\DRVECDB.SYS [x]
S0 pavboot;pavboot;c:\windows\system32\drivers\pavboot64.sys;c:\windows\SYSNATIVE\drivers\pavboot64.sys [x]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys;c:\windows\SYSNATIVE\Drivers\PxHlpa64.sys [x]
S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys;c:\windows\SYSNATIVE\drivers\aswSnx.sys [x]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys;c:\windows\SYSNATIVE\drivers\aswSP.sys [x]
S1 DLARTL_E;DLARTL_E;c:\windows\system32\Drivers\DLARTL_E.SYS;c:\windows\SYSNATIVE\Drivers\DLARTL_E.SYS [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [x]
S2 AODDriver4.3;AODDriver4.3;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [x]
S2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys;c:\windows\SYSNATIVE\drivers\aswHwid.sys [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys;c:\windows\SYSNATIVE\drivers\aswMonFlt.sys [x]
S2 cbVSCService;Cobian Backup 10 Volume Shadow Copy service;c:\program files (x86)\Cobian Backup 10\cbVSCService.exe;c:\program files (x86)\Cobian Backup 10\cbVSCService.exe [x]
S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [x]
S2 ClickToRunSvc;Microsoft Office ClickToRun Service;c:\program files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe;c:\program files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [x]
S2 CobianBackup10;Cobian Backup 10;c:\program files (x86)\Cobian Backup 10\cbService.exe;c:\program files (x86)\Cobian Backup 10\cbService.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 DLABMFSE;DLABMFSE;c:\windows\system32\DLA\DLABMFSE.SYS;c:\windows\SYSNATIVE\DLA\DLABMFSE.SYS [x]
S2 DLABOIOE;DLABOIOE;c:\windows\system32\DLA\DLABOIOE.SYS;c:\windows\SYSNATIVE\DLA\DLABOIOE.SYS [x]
S2 DLADResE;DLADResE;c:\windows\system32\DLA\DLADResE.SYS;c:\windows\SYSNATIVE\DLA\DLADResE.SYS [x]
S2 DLAIFS_E;DLAIFS_E;c:\windows\system32\DLA\DLAIFS_E.SYS;c:\windows\SYSNATIVE\DLA\DLAIFS_E.SYS [x]
S2 DLAOPIOE;DLAOPIOE;c:\windows\system32\DLA\DLAOPIOE.SYS;c:\windows\SYSNATIVE\DLA\DLAOPIOE.SYS [x]
S2 DLAPoolE;DLAPoolE;c:\windows\system32\DLA\DLAPoolE.SYS;c:\windows\SYSNATIVE\DLA\DLAPoolE.SYS [x]
S2 DLAUDF_E;DLAUDF_E;c:\windows\system32\DLA\DLAUDF_E.SYS;c:\windows\SYSNATIVE\DLA\DLAUDF_E.SYS [x]
S2 DLAUDFAE;DLAUDFAE;c:\windows\system32\DLA\DLAUDFAE.SYS;c:\windows\SYSNATIVE\DLA\DLAUDFAE.SYS [x]
S2 DRVEDDM;DRVEDDM;c:\windows\system32\Drivers\DRVEDDM.SYS;c:\windows\SYSNATIVE\Drivers\DRVEDDM.SYS [x]
S2 FoxitCloudUpdateService;Foxit Cloud Safe Update Service;c:\program files (x86)\Foxit Software\Foxit Reader\Foxit Cloud\FCUpdateService.exe;c:\program files (x86)\Foxit Software\Foxit Reader\Foxit Cloud\FCUpdateService.exe [x]
S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [x]
S2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe;c:\program files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [x]
S2 pdfcDispatcher;PDF Document Manager;c:\program files (x86)\PDF Complete\pdfsvc.exe;c:\program files (x86)\PDF Complete\pdfsvc.exe [x]
S2 PDFProFiltSrvPP;PDFProFiltSrvPP;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe;c:\program files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [x]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files (x86)\Secunia\PSI\PSIA.exe;c:\program files (x86)\Secunia\PSI\PSIA.exe [x]
S2 Secunia Update Agent;Secunia Update Agent;c:\program files (x86)\Secunia\PSI\sua.exe;c:\program files (x86)\Secunia\PSI\sua.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\DRIVERS\BrSerIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrSerIb.sys [x]
S3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\DRIVERS\BrUsbSIb.sys;c:\windows\SYSNATIVE\DRIVERS\BrUsbSIb.sys [x]
S3 BrYNSvc;BrYNSvc;c:\program files (x86)\Browny02\BrYNSvc.exe;c:\program files (x86)\Browny02\BrYNSvc.exe [x]
S3 pcouffin;VSO Software pcouffin;c:\windows\system32\Drivers\pcouffin.sys;c:\windows\SYSNATIVE\Drivers\pcouffin.sys [x]
S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf_amd64.sys;c:\windows\SYSNATIVE\DRIVERS\psi_mf_amd64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2014-09-11 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-06 22:43]
.
2014-09-09 c:\windows\Tasks\HPCeeScheduleForWAYNE.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 09:43]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro1 (ErrorConflict)]
@="{8BA85C75-763B-4103-94EB-9470F12FE0F7}"
[HKEY_CLASSES_ROOT\CLSID\{8BA85C75-763B-4103-94EB-9470F12FE0F7}]
2014-08-29 10:07    2335960    ----a-w-    c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro2 (SyncInProgress)]
@="{CD55129A-B1A1-438E-A425-CEBC7DC684EE}"
[HKEY_CLASSES_ROOT\CLSID\{CD55129A-B1A1-438E-A425-CEBC7DC684EE}]
2014-08-29 10:07    2335960    ----a-w-    c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrivePro3 (InSync)]
@="{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}"
[HKEY_CLASSES_ROOT\CLSID\{E768CD3B-BDDC-436D-9C13-E1B39CA257B1}]
2014-08-29 10:07    2335960    ----a-w-    c:\program files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2014-09-10 01:37    634872    ----a-w-    c:\program files\AVAST Software\Avast\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Green]
@="{95A27763-F62A-4114-9072-E81D87DE3B68}"
[HKEY_CLASSES_ROOT\CLSID\{95A27763-F62A-4114-9072-E81D87DE3B68}]
2014-06-27 18:15    1293520    ----a-r-    c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Partial]
@="{E300CD91-100F-4E67-9AF3-1384A6124015}"
[HKEY_CLASSES_ROOT\CLSID\{E300CD91-100F-4E67-9AF3-1384A6124015}]
2014-06-27 18:15    1293520    ----a-r-    c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\Carbonite.Yellow]
@="{5E529433-B50E-4bef-A63B-16A6B71B071A}"
[HKEY_CLASSES_ROOT\CLSID\{5E529433-B50E-4bef-A63B-16A6B71B071A}]
2014-06-27 18:15    1293520    ----a-r-    c:\program files\Carbonite\Carbonite Backup\CarboniteNSE.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-01-18 568888]
"VDownloader"="c:\program files\VDownloader\VDownloader.exe" [2013-12-20 882176]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"NCPluginUpdater"="c:\program files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" [2014-08-20 21720]
.
------- Supplementary Scan -------
.
uStart Page = www.briansetzer.com
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\program files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\program files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\WAYNE\AppData\Roaming\Mozilla\Firefox\Profiles\f831e5f3.default\
.
.
------- File Associations -------
.
.scr=CryptoPreventSCR
.
- - - - ORPHANS REMOVED - - - -
.
SafeBoot-26104879.sys
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
AddRemove-{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE} - c:\program files (x86)\InstallShield Installation Information\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\pdfcDispatcher]
"ImagePath"="c:\program files (x86)\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-3431438650-1370896122-3677072999-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-3431438650-1370896122-3677072999-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-09-10  22:45:13
ComboFix-quarantined-files.txt  2014-09-11 02:45
.
Pre-Run: 287,577,767,936 bytes free
Post-Run: 287,387,701,248 bytes free
.
- - End Of File - - 5369411AD2324CAE6A8280C48DCCAC03
ECC60ED79283AA235C08FD3CD020021A
 

[wayneman50]

Strange.

 

When I went into Firefox (which was my default browser) it asked me if I wanted to make it my default browser.

 

Avast used to be in the "hidden icons" in the taskbar. it is no longer there. I had to double click on the desktop icon to turn the shields back on. How do I get it back?

 

Thanks.

[emeraldnzl]

 

When I went into Firefox (which was my default browser) it asked me if I wanted to make it my default browser.

 

 

That will happen after a reinstall of IE. I wonder if it was just because it was still updating that you couldn't get to those sites.

 

 

Avast used to be in the "hidden icons" in the taskbar. it is no longer there. I had to double click on the desktop icon to turn the shields back on. How do I get it back?

 

Try rebooting and see if that problem persists.

 

I am still not seeing any malware. ComboFix didn't find anything bad to delete.

[wayneman50]

I got those icons back. When I was looking for them before, I unhid them and now I have all those little icons across the taskbar. How do I hide them again?

 

I still can't get to those sites in IE, and am having problems with flash player with Firefox and IE.

 

Thanks.

[emeraldnzl]

When I was looking for them before, I unhid them and now I have all those little icons across the taskbar. How do I hide them again?

I am not exactly sure what you are referring to but the link below which is a microsoft page telling how to "Show or hide icons in the taskbar" may be of help:

http://windows.micro...-in-the-taskbar
 

I still can't get to those sites in IE, and am having problems with flash player with Firefox and IE.

I don't think I can be of further help. You really do need to talk to a technical expert.

There is this link that provides a list of updates for various versions of IE. Your version is "Internet Explorer 11 for Windows 7 SP1 (x64)".

I think though that if you followed the re-installation instructions discussed in the previous posts you shouldn't need the update, that is, it would have accompanied the re-installation.

Now

Follow these steps to uninstall Combofix.

• Press the Windows Key and R on your keyboard. This will bring up the Run window.
• Now type Combofix /Uninstall in the runbox  and click OK.  Note the space between the X and the U, it needs to be there.

• Follow the prompts to uninstall Combofix.

Once done you will receive a message saying Combofix was uninstalled successfully.

Next

Time for you to ask for technical help. I am finding no malware in your logs so I believe your machines problems are not malware related.

You either need to find technical help locally or as I mentioned before, you can open a topic here in the Windows 7 operating system forum.

I will keep this topic open for a few days meantime.

[wayneman50]

I successfully uninstalled Combofix.

 

I have two problems with internet: shockwave flash with FF and IE, and the inability to go to certain sites in IE. Can you suggest how to put this in my topic summary in the geeks tech forum?

 

Would you mind leaving this topic open until I have resolved the issue - just in case they say it's not a technical issue?

 

Thank you for your time. I don't know what I would do without the helpers on geekstogo.

 

Wayne