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My laptop got infected and now I am not able to do anything. [Solved]


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#46
Essexboy

Essexboy

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Yes, you have some good protection. Between Avast and MBAM you are well covered, run MBAM every few weeks to be sure but otherwise you are good to go :)


Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Click Start then Run.
On Windows7 or Vista you may use Start Search field if Run is not available.
In the box copy/paste the following command:

ComboFix /Uninstall

Note that there is a space between " ComboFix " and " /Uninstall " .

Then click OK (or press Enter ).
Wait for the uninstall process to complete.

Download and run Delfix

delfix.JPG

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean


It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave:
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#47
leahcase

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been having issues with my his connection.... calling my provider to see why I am having so much issues....


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#48
Essexboy

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What sort of issues are these ?
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#49
leahcase

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got it fix.. everything is working great now. And thank you for all of your help......


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#50
Essexboy

Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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