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Weird behavior on laptop Dell - Redirect with Gadgetbox and other site

virus gadgetbox

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#1
MMHarding

MMHarding

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I got my daughter a Dell laptop with Windows 7.  It is slow and hard to use internet.  We get redirects.  We haven't used the computer for much but school programs and social media.  Please help. I downloaded OTL and ran a scan.  See attached report.

 

She bought and installed Corel Paint to edit photos.  She uses www.edmodo dot com and www.duolingo dot com for school.

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#2
Naathim

Naathim

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Minion%20Welcome.jpg


My name's Naathim and I'm a GeekU Minion! Now that we are mates and will be working together to clean your machine out of any junkware, feel free to call me Naat :)

Before we start please note the following:

icon_arrow.gif Analysis and research take some time, also sometimes real life gets in the way, please be patient.
icon_arrow.gif Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
icon_arrow.gif Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
icon_arrow.gif Paste the logs in your posts, attachments make my work harder and more complicated.
icon_arrow.gif Stay with me to the end, the absence of symtoms doesn't mean that your machine is fully operational.
icon_arrow.gif Note that we may live in totally different time zones, what may cause some delays between answers.

icon_idea.gif I can't foresee everything, so if anything unexpected happens, please stop and inform me!
icon_idea.gif There are no silly questions. Never be afraid to ask if in doubt!

Let's start and enjoy the fight! :)



FRST.gif Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool x64 and save it to your Desktop.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    > Windows 8 users will be prompted about Windows SmartScreen protection - click More information and Run.
  • When the tool opens click Yes to disclaimer.
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content in your next reply.


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#3
Naathim

Naathim

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Due to lack of feedback, this topic has been closed.

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