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MyStart Incredibar removal [Closed]

google redirect - MyStart

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#1
rgram

rgram

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Hi,

Thanks for your help. Two of my computers, one laptop and one desktop (OTL log from desktop) have MyStart Incredibar tab that I believe is a google redirect? We think it may have been added from a site where you can look at pictures of Minecraft lighthouses to figure out how to construct them. Not sure, but that's what we think. When we open a new tab in Windows 7, this MyStart Incredibar shows up in the tab. So far it is just an annoyance, but when I looked it up on google, it appears to be a malware that can become infectious to your computer. I have also noticed Hotkey Utility V2.5 that is in the right hand bottom corner and I don't know what that is, or if it is dangerous to my system. Two of my computers have this MyStart thing. I did try to use system restore to a date before the computers started showing this, but it didn't work, on either computer. I believe that these two computers are part of a computer network in my home, but don't know how to figure that out. Is it possible that one computer got it and then passed it onto the other computer?

 

Here is the OTL log:

OTL logfile created on: 9/4/2014 9:23:59 PM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Graham\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17239)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
5.46 Gb Total Physical Memory | 3.84 Gb Available Physical Memory | 70.27% Memory free
10.91 Gb Paging File | 8.69 Gb Available in Paging File | 79.61% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 1849.92 Gb Total Space | 1774.62 Gb Free Space | 95.93% Space Free | Partition Type: NTFS
Drive G: | 465.76 Gb Total Space | 263.45 Gb Free Space | 56.56% Space Free | Partition Type: NTFS
 
Computer Name: GRAHAM-PC | User Name: Graham | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - [2014/09/04 21:23:22 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Graham\Downloads\OTL (2).exe
PRC - [2014/08/06 20:20:57 | 000,860,488 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2014/08/04 11:09:04 | 004,085,896 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2014/08/04 11:08:48 | 000,050,344 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2014/06/18 11:56:08 | 000,230,792 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Update\1.3.24.15\GoogleCrashHandler.exe
PRC - [2014/05/15 00:09:08 | 001,176,632 | ---- | M] (Spotify Ltd) -- C:\Users\Graham\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
PRC - [2013/12/20 23:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/11/20 16:43:26 | 000,059,720 | ---- | M] (Apple Inc.) -- C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
PRC - [2013/11/20 16:43:14 | 000,059,720 | ---- | M] (Apple Inc.) -- C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
PRC - [2013/11/01 10:22:46 | 000,059,720 | ---- | M] (Apple Inc.) -- C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
PRC - [2012/06/15 19:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccsvchst.exe
PRC - [2012/02/06 18:54:04 | 000,255,376 | ---- | M] (Acer Incorporated) -- C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
PRC - [2011/08/10 20:58:26 | 000,627,304 | ---- | M] () -- C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
PRC - [2011/05/29 19:54:14 | 000,036,456 | ---- | M] (Acer Incorporated) -- C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
PRC - [2011/05/20 09:44:32 | 000,986,208 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\MediaEspresso\DeviceDetector\DeviceDetector.exe
PRC - [2011/05/12 17:59:00 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
PRC - [2011/03/29 15:33:08 | 000,598,312 | ---- | M] (Nero AG) -- C:\Program Files (x86)\Nero\Update\NASvc.exe
PRC - [2010/02/03 01:08:56 | 000,087,336 | ---- | M] (CyberLink Corp.) -- C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
 
 
========== Modules (No Company Name) ==========
 
MOD - [2014/08/06 20:20:55 | 000,353,096 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\ppgooglenaclpluginchrome.dll
MOD - [2014/08/06 20:20:54 | 014,669,128 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\PepperFlash\pepflashplayer.dll
MOD - [2014/08/06 20:20:53 | 008,537,928 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\pdf.dll
MOD - [2014/08/06 20:20:49 | 000,718,152 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\libglesv2.dll
MOD - [2014/08/06 20:20:47 | 000,126,280 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\libegl.dll
MOD - [2014/08/06 20:20:46 | 001,732,936 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\ffmpegsumo.dll
MOD - [2014/08/04 11:08:49 | 019,329,904 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\libcef.dll
MOD - [2014/08/04 11:08:48 | 000,301,152 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\aswProperty.dll
MOD - [2013/09/14 02:51:02 | 000,087,952 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Internet Services\zlib1.dll
MOD - [2013/09/14 02:50:36 | 001,242,952 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Internet Services\libxml2.dll
MOD - [2013/09/05 01:14:10 | 004,300,456 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2012/11/28 15:13:52 | 000,087,952 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2012/11/28 15:13:30 | 001,242,512 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/08/10 20:58:26 | 000,627,304 | ---- | M] () -- C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
MOD - [2011/08/10 20:57:22 | 000,151,656 | ---- | M] () -- C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyHook.dll
MOD - [2010/10/20 16:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - [2014/08/04 11:08:48 | 000,050,344 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2014/07/25 06:00:25 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2014/04/09 06:13:48 | 000,289,256 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe -- (McComponentHostService)
SRV:64bit: - [2013/05/26 22:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2012/02/06 18:54:04 | 000,255,376 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe -- (Live Updater Service)
SRV:64bit: - [2011/06/29 08:42:34 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2010/09/22 18:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV - [2014/07/08 19:37:16 | 000,262,320 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2014/03/20 15:49:18 | 000,067,224 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2013/12/20 23:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/10/23 09:15:08 | 000,172,192 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2013/09/11 22:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2012/06/15 19:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ccSvcHst.exe -- (NIS)
SRV - [2011/06/07 13:25:12 | 000,191,752 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/05/29 19:54:14 | 000,036,456 | ---- | M] (Acer Incorporated) [Auto | Running] -- C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe -- (GREGService)
SRV - [2011/05/12 17:59:00 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2011/03/29 15:33:08 | 000,598,312 | ---- | M] (Nero AG) [Auto | Running] -- C:\Program Files (x86)\Nero\Update\NASvc.exe -- (NAUpdate)
SRV - [2010/10/12 10:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/06/01 15:31:28 | 002,804,568 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe -- (NOBU)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - [2014/08/04 11:09:03 | 000,427,360 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswsp.sys -- (aswSP)
DRV:64bit: - [2014/08/04 11:08:51 | 001,041,168 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2014/08/04 11:08:51 | 000,224,896 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswVmm.sys -- (aswVmm)
DRV:64bit: - [2014/08/04 11:08:51 | 000,092,008 | ---- | M] (AVAST Software) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\aswstm.sys -- (aswStm)
DRV:64bit: - [2014/08/04 11:08:51 | 000,079,184 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2014/08/04 11:08:51 | 000,065,776 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswRvrt.sys -- (aswRvrt)
DRV:64bit: - [2014/08/04 11:08:51 | 000,029,208 | ---- | M] () [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\aswHwid.sys -- (aswHwid)
DRV:64bit: - [2014/08/04 11:08:50 | 000,093,568 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2013/12/19 06:11:27 | 000,064,288 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2013/01/04 21:02:43 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2012/12/13 15:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/08/21 14:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/07/05 19:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\srtspx64.sys -- (SRTSPX)
DRV:64bit: - [2012/07/05 19:17:57 | 000,737,952 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2012/06/06 21:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\ccsetx64.sys -- (ccSet_NIS)
DRV:64bit: - [2012/05/21 18:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\symefa64.sys -- (SymEFA)
DRV:64bit: - [2012/04/17 19:13:32 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\symnets.sys -- (SymNetS)
DRV:64bit: - [2012/04/17 18:42:14 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\ironx64.sys -- (SymIRON)
DRV:64bit: - [2012/02/29 23:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/07/13 22:35:47 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/07/13 22:35:47 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/06/29 10:33:14 | 009,371,136 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/06/29 08:00:52 | 000,309,760 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/06/06 03:07:00 | 000,231,440 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
DRV:64bit: - [2011/05/16 13:03:26 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1309010.00E\symds64.sys -- (SymDS)
DRV:64bit: - [2011/05/16 07:55:28 | 000,533,096 | ---- | M] (Realtek                                            ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/04/14 23:37:50 | 000,079,488 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
DRV:64bit: - [2011/04/14 23:37:50 | 000,040,064 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
DRV:64bit: - [2011/03/17 05:04:20 | 000,188,544 | ---- | M] (Advanced Micro Devices, INC.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdxhc.sys -- (amdxhc)
DRV:64bit: - [2011/03/17 05:04:18 | 000,087,168 | ---- | M] (Advanced Micro Devices, INC.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdhub30.sys -- (amdhub30)
DRV:64bit: - [2010/11/20 20:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 20:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 20:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2009/07/13 18:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 18:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 18:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 13:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 13:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 13:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 13:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/25 05:38:20 | 000,966,144 | ---- | M] (Ralink Technology Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\netr28ux.sys -- (netr28ux)
DRV - [2013/01/08 21:39:28 | 002,084,000 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\VirusDefs\20130108.022\ex64.sys -- (NAVEX15)
DRV - [2013/01/08 21:39:28 | 000,126,112 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\VirusDefs\20130108.022\eng64.sys -- (NAVENG)
DRV - [2013/01/04 04:10:53 | 000,138,912 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2013/01/02 15:32:58 | 000,484,512 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
DRV - [2013/01/01 20:46:14 | 000,513,184 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20130108.002\IDSviA64.sys -- (IDSVia64)
DRV - [2012/11/30 01:48:34 | 001,384,608 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20130107.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2009/07/13 18:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bing.com/?pc=MAGW
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/?pc=MAGW
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
 
========== FireFox ==========
 
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_14_0_0_145.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=:  File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\IPSFFPlgn\ [2013/01/04 05:11:15 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\coFFPlgn\ [2014/09/04 03:18:07 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\AVAST Software\Avast\WebRep\FF [2014/08/04 11:08:52 | 000,000,000 | ---D | M]
 
 
========== Chrome  ==========
 
CHR - default_search_provider:  (Enabled)
CHR - default_search_provider: search_url = 
CHR - default_search_provider: suggest_url = 
CHR - homepage: 
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\pdf.dll
CHR - plugin: Norton Confidential (Enabled) = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\6.0.2_0\npcoplgn.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.124\npGoogleUpdate3.dll
CHR - plugin: Windows Live™ Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll
CHR - Extension: Doodle Jump Deluxe Flash HD  = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\abkhhgjpfcnmmpmhghohpfkcgoineebk\1.6_0\
CHR - Extension: Google Drive = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: Google Voice Search Hotword (Beta) = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn\0.1.1.5023_0\
CHR - Extension: YouTube = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Add to Amazon Wish List = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\ciagpekplgpbepdgggflgmahnjgiaced\1.0.0.10_0\
CHR - Extension: Google Search = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: AdBlock = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom\2.7.13_0\
CHR - Extension: avast! Online Security = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki\9.0.2022.121_0\
CHR - Extension: Sniper Team = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\hclgbbaloijjnkpigapgmocdpoblnlec\1.0.2_0\
CHR - Extension: Norton Security Toolbar = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2014.7.6.17_0\
CHR - Extension: Plants vs Zombies = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\mmcegpfdgcoclcdfkjahiimlikdpnina\1.0.5_0\
CHR - Extension: Facebook Notifications = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmameahlembdcigphohgiodcgjomcgeo\1.27_0\
CHR - Extension: Google Wallet = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\
CHR - Extension: Flow Colors = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\pbnmelddedlommnmllmfhoephaidddmk\1.3_0\
CHR - Extension: Gmail = C:\Users\Graham\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\
 
O1 HOSTS File: ([2009/06/10 14:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2 - BHO: (MSS+ Identifier) - {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll (McAfee, Inc.)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3:64bit: - HKLM\..\Toolbar: (no name) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.9.1.14\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [AvastUI.exe] C:\Program Files\AVAST Software\Avast\AvastUI.exe (AVAST Software)
O4 - HKLM..\Run: [Hotkey Utility] C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe ()
O4 - HKLM..\Run: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe (Symantec Corporation)
O4 - HKLM..\Run: [RemoteControl10] C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKCU..\Run: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe (Apple Inc.)
O4 - HKCU..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe (Apple Inc.)
O4 - HKCU..\Run: [Spotify] C:\Users\Graham\AppData\Roaming\Spotify\Spotify.exe (Spotify Ltd)
O4 - HKCU..\Run: [Spotify Web Helper] C:\Users\Graham\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe (Spotify Ltd)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableLinkedConnections = 1
O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000009 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000009 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.254.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{09662434-235B-4C81-A97B-A6F28C63DE5D}: DhcpNameServer = 192.168.254.254
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{e4792538-235e-11e4-88ef-f80f414546dc}\Shell - "" = AutoRun
O33 - MountPoints2\{e4792538-235e-11e4-88ef-f80f414546dc}\Shell\AutoRun\command - "" = H:\LaunchU3.exe -a
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2014/08/22 13:16:17 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Canon MP250 series
[2014/08/22 13:16:06 | 000,000,000 | -H-D | C] -- C:\Program Files\CanonBJ
[2014/08/22 13:06:14 | 000,000,000 | -H-D | C] -- C:\Windows\SysNative\CanonIJ Uninstaller Information
 
========== Files - Modified Within 30 Days ==========
 
[2014/09/04 21:01:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/09/04 20:37:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2014/09/04 19:40:37 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/09/04 19:29:54 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2014/09/04 03:24:26 | 000,024,608 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/09/04 03:24:26 | 000,024,608 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/09/04 03:21:39 | 000,782,510 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2014/09/04 03:21:39 | 000,662,400 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2014/09/04 03:21:39 | 000,122,268 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2014/09/04 03:17:24 | 000,408,848 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2014/09/04 03:16:43 | 100,159,487 | -HS- | M] () -- C:\hiberfil.sys
 
========== Files Created - No Company Name ==========
 
[2014/02/25 04:05:55 | 000,774,632 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2013/07/06 02:13:08 | 000,309,248 | ---- | C] () -- C:\Windows\SysWow64\AMR.dll
 
========== ZeroAccess Check ==========
 
[2009/07/13 21:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2014/06/24 19:05:42 | 014,175,744 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2014/06/24 18:41:30 | 012,874,240 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 18:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 20:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 18:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
 
========== LOP Check ==========
 
[2014/01/06 22:40:14 | 000,000,000 | ---D | M] -- C:\Users\Graham\AppData\Roaming\AVAST Software
[2013/12/26 19:44:40 | 000,000,000 | ---D | M] -- C:\Users\Graham\AppData\Roaming\Decipher Media
[2013/01/02 15:03:52 | 000,000,000 | ---D | M] -- C:\Users\Graham\AppData\Roaming\OEM
[2014/09/04 19:29:58 | 000,000,000 | ---D | M] -- C:\Users\Graham\AppData\Roaming\Spotify
[2013/03/16 03:11:56 | 000,000,000 | ---D | M] -- C:\Users\Graham\AppData\Roaming\WildTangent
 
========== Purity Check ==========
 
 
 
< End of report >

Edited by rgram, 05 September 2014 - 12:00 AM.

  • 0

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#2
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts

Hello rgram

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Scan.
  • After the scan is complete click on "Clean"
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
When they are complete let me have the two reports and let me know how things are running.

Gringo
  • 0

#3
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts


Hello

48 Hour bump

It has been more than 48 hours since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
  • 0

#4
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






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