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Trojan.Agent, might still be infected [Solved]


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#1
bobgure

bobgure

    Member

  • Member
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  • 60 posts

Windows 7 home
Toshiba A665 laptop
6GB RAM
 
Hi, and thanks in advance for your help.
 
SuperAntiSpyware found 'Trojan.Agent/Gen-FakeAlert.   I ran the clean function to remove/quarantine.

 

My computer stills seems to be running slow and i'm needing to feel secure that i'm not still infected.

Here is the OTL text (with extras):

 

OTL logfile created on: 9/6/2014 11:06:00 AM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Bob\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17239)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
3.80 Gb Total Physical Memory | 1.17 Gb Available Physical Memory | 30.87% Memory free
7.60 Gb Paging File | 4.55 Gb Available in Paging File | 59.87% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 582.67 Gb Total Space | 375.63 Gb Free Space | 64.47% Space Free | Partition Type: NTFS
 
Computer Name: BOB-PC | User Name: Bob | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
 
========== Processes (SafeList) ==========
 
PRC - [2014/09/06 11:03:52 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Bob\Desktop\OTL.exe
PRC - [2014/08/13 23:44:02 | 001,868,976 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_14_0_0_179.exe
PRC - [2014/08/02 13:15:20 | 000,275,568 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2014/07/31 14:47:22 | 004,085,896 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\avastui.exe
PRC - [2014/07/06 23:19:53 | 000,050,344 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2013/05/10 03:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/05/09 23:48:09 | 000,164,864 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
PRC - [2010/04/01 12:52:22 | 000,252,728 | ---- | M] (TOSHIBA) -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
PRC - [2010/03/03 17:42:02 | 002,320,920 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2010/03/03 17:41:58 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2009/12/25 18:21:16 | 000,034,160 | ---- | M] (TOSHIBA CORPORATION) -- C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe
 
 
========== Modules (No Company Name) ==========
 
MOD - [2014/08/13 23:44:02 | 017,048,240 | ---- | M] () -- C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_179.dll
MOD - [2014/08/02 13:15:18 | 003,800,688 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2014/07/06 23:19:56 | 019,329,904 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\libcef.dll
MOD - [2014/07/06 23:19:54 | 000,301,152 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\aswProperty.dll
 
 
========== Services (SafeList) ==========
 
SRV:64bit: - [2014/08/14 23:57:50 | 000,172,344 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE -- (!SASCORE)
SRV:64bit: - [2014/07/25 09:00:25 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2014/07/06 23:19:53 | 000,050,344 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2010/09/28 15:30:28 | 000,489,384 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2010/09/01 15:00:06 | 000,911,872 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\WiMAX\Bin\AppSrv.exe -- (WiMAXAppSrv)
SRV:64bit: - [2010/09/01 14:54:22 | 000,408,576 | ---- | M] (Red Bend Ltd.) [Auto | Running] -- C:\Program Files\Intel\WiMAX\Bin\DMAgent.exe -- (DMAgent)
SRV:64bit: - [2010/07/28 13:27:16 | 000,267,192 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\TECO\TecoService.exe -- (TOSHIBA eco Utility Service)
SRV:64bit: - [2010/07/22 19:36:16 | 000,822,192 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe -- (TPCHSrv)
SRV:64bit: - [2010/07/19 21:08:30 | 001,429,776 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Intel\WiFi\bin\EvtEng.exe -- (EvtEng)
SRV:64bit: - [2010/07/19 20:48:36 | 000,340,240 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe -- (MyWiFiDHCPDNS)
SRV:64bit: - [2010/07/19 20:46:54 | 000,838,928 | ---- | M] (Intel® Corporation) [Auto | Running] -- C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe -- (RegSrvc)
SRV:64bit: - [2010/02/05 20:44:48 | 000,137,560 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2009/10/21 12:30:36 | 000,531,520 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\ThpSrv.exe -- (Thpsrv)
SRV:64bit: - [2009/07/28 18:48:06 | 000,140,632 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV - [2014/08/02 13:15:19 | 000,119,408 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2014/03/20 18:49:18 | 000,067,224 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2013/09/11 22:21:54 | 000,105,144 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2013/06/26 19:21:50 | 000,207,528 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2013/06/26 19:21:46 | 000,523,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2013/05/10 03:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2011/02/11 13:45:52 | 000,054,136 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2010/03/03 17:42:02 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2010/03/03 17:41:58 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS)
 
 
========== Driver Services (SafeList) ==========
 
DRV:64bit: - [2014/07/06 23:20:14 | 000,427,360 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswsp.sys -- (aswSP)
DRV:64bit: - [2014/07/06 23:19:59 | 000,092,008 | ---- | M] (AVAST Software) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\aswstm.sys -- (aswStm)
DRV:64bit: - [2014/07/06 23:19:58 | 001,041,168 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswsnx.sys -- (aswSnx)
DRV:64bit: - [2014/07/06 23:19:58 | 000,224,896 | ---- | M] () [Kernel | Boot | Running] -- C:\windows\SysNative\drivers\aswVmm.sys -- (aswVmm)
DRV:64bit: - [2014/07/06 23:19:58 | 000,093,568 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2014/07/06 23:19:58 | 000,079,184 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2014/07/06 23:19:58 | 000,065,776 | ---- | M] () [Kernel | Boot | Running] -- C:\windows\SysNative\drivers\aswRvrt.sys -- (aswRvrt)
DRV:64bit: - [2014/07/06 23:19:58 | 000,029,208 | ---- | M] () [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\aswHwid.sys -- (aswHwid)
DRV:64bit: - [2013/06/26 19:21:50 | 000,023,208 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2013/06/26 19:21:48 | 000,028,840 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2013/06/26 19:21:46 | 000,273,576 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2013/06/26 19:21:44 | 000,767,144 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/07/22 12:26:56 | 000,014,928 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys -- (SASDIFSV)
DRV:64bit: - [2011/07/12 17:55:18 | 000,012,368 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys -- (SASKUTIL)
DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 09:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 07:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 05:37:42 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/07/29 08:10:42 | 010,610,400 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/07/28 14:46:18 | 007,821,312 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\NETwNs64.sys -- (NETwNs64)
DRV:64bit: - [2010/06/21 20:45:56 | 000,287,232 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud)
DRV:64bit: - [2010/06/18 13:38:06 | 000,039,832 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\WDKMD.sys -- (wdkmd)
DRV:64bit: - [2010/05/18 19:02:48 | 000,164,464 | ---- | M] (JMicron Technology Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\jmcr.sys -- (JMCR)
DRV:64bit: - [2010/05/16 20:28:36 | 000,175,104 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bpmp.sys -- (bpmp)
DRV:64bit: - [2010/05/16 20:28:28 | 000,081,920 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bpusb.sys -- (bpusb)
DRV:64bit: - [2010/05/16 20:28:26 | 000,071,168 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bpenum.sys -- (bpenum)
DRV:64bit: - [2010/05/08 21:38:56 | 000,482,384 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\tos_sps64.sys -- (tos_sps64)
DRV:64bit: - [2010/05/03 17:44:02 | 000,331,880 | ---- | M] (Realtek                                            ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2010/03/10 21:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/02/27 10:32:14 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/01/15 15:22:08 | 000,538,136 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2009/09/17 15:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64)
DRV:64bit: - [2009/07/31 00:02:36 | 000,044,912 | ---- | M] (COMPAL ELECTRONIC INC.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\LPCFilter.sys -- (LPCFilter)
DRV:64bit: - [2009/07/30 23:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/14 18:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:00:24 | 000,009,728 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\acpials.sys -- (acpials)
DRV:64bit: - [2009/06/29 19:16:20 | 000,014,784 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\Thpevm.sys -- (Thpevm)
DRV:64bit: - [2009/06/29 13:25:22 | 000,034,880 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\thpdrv.sys -- (Thpdrv)
DRV:64bit: - [2009/06/22 20:06:38 | 000,035,008 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)
DRV:64bit: - [2009/06/19 22:15:22 | 000,014,472 | ---- | M] (TOSHIBA Corporation) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\TVALZFL.sys -- (TVALZFL)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{1A9E50AE-FD25-43AE-9A65-D85DE788BE47}: "URL" = http://www.google.co...ng}&rlz=1I7TSNF
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{9D334D9F-DBE7-41D6-BC01-8A025DD25BC6}: "URL" = http://www.google.co...ng}&rlz=1I7TSNF
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.toshiba.com/g/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://nyt.com/
IE - HKCU\..\SearchScopes,DefaultScope =
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{9D334D9F-DBE7-41D6-BC01-8A025DD25BC6}: "URL" = http://www.google.co...ng}&rlz=1I7TSNF
IE - HKCU\..\SearchScopes\{B2BB52D3-02CD-4385-BBB0-9EB3BEE58AED}: "URL" = http://www.google.co...1I7TSNF_enUS486
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
 
========== FireFox ==========
 
FF - prefs.js..browser.search.suggest.enabled: false
FF - prefs.js..browser.startup.homepage: "www.nyt.com"
FF - prefs.js..extensions.enabledAddons: %7B66E978CD-981F-47DF-AC42-E3CF417C1467%7D:0.4.3
FF - prefs.js..extensions.enabledAddons: %7Be5bbc237-c99b-4ced-a061-0be27703295f%7D:1.4
FF - prefs.js..extensions.enabledAddons: %7Bbee6eb20-01e0-ebd1-da83-080329fb9a3a%7D:1.61
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0
FF - prefs.js..network.proxy.no_proxies_on: "localhost,127.0.0.1"
FF - prefs.js..network.proxy.type: 0
FF - user.js - File not found
 
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_14_0_0_179.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_179.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=16.0.0.282: c:\program files (x86)\real\realplayer\Netscape6\nppl3260.dll File not found
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlchromebrowserrecordext;version=1.3.0: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlchromebrowserrecordext.dll File not found
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlhtml5videoshim;version=1.3.0: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll File not found
FF - HKLM\Software\MozillaPlugins\@real.com/nprndlpepperflashvideoshim;version=1.3.0: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlpepperflashvideoshim.dll File not found
FF - HKLM\Software\MozillaPlugins\@real.com/nprpplugin;version=16.0.0.282: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll File not found
FF - HKLM\Software\MozillaPlugins\@realnetworks.com/npdlplugin;version=1: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\npdlplugin.dll File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.0.1: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.1.1: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.1.2: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKLM\Software\MozillaPlugins\@videolan.org/vlc,version=2.1.3: C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
 
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\AVAST Software\Avast\WebRep\FF [2014/07/06 23:20:00 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{34712C68-7391-4c47-94F3-8F88D49AD632}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext\
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\Firefox\Ext
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 31.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 31.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2014/08/02 13:15:10 | 000,000,000 | ---D | M]
 
[2012/06/01 18:47:24 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Bob\AppData\Roaming\Mozilla\Extensions
[2014/09/06 02:13:46 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Bob\AppData\Roaming\Mozilla\Firefox\Profiles\f1du3oaa.default\extensions
[2014/08/22 23:32:31 | 000,000,000 | ---D | M] (Flash and Video Download) -- C:\Users\Bob\AppData\Roaming\Mozilla\Firefox\Profiles\f1du3oaa.default\extensions\{bee6eb20-01e0-ebd1-da83-080329fb9a3a}
[2012/07/04 12:02:42 | 000,003,793 | ---- | M] () (No name found) -- C:\Users\Bob\AppData\Roaming\Mozilla\Firefox\Profiles\f1du3oaa.default\extensions\{66E978CD-981F-47DF-AC42-E3CF417C1467}.xpi
[2014/08/12 21:58:48 | 000,020,092 | ---- | M] () (No name found) -- C:\Users\Bob\AppData\Roaming\Mozilla\Firefox\Profiles\f1du3oaa.default\extensions\{b9bfaf1c-a63f-47cd-8b9a-29526ced9060}.xpi
[2014/06/25 23:35:26 | 000,015,789 | ---- | M] () (No name found) -- C:\Users\Bob\AppData\Roaming\Mozilla\Firefox\Profiles\f1du3oaa.default\extensions\{e5bbc237-c99b-4ced-a061-0be27703295f}.xpi
[2014/08/02 13:15:09 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2014/08/02 13:15:20 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
 
========== Chrome  ==========
 
CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:bookmarkBarPinned}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:omniboxStartMarginParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}sugkey={google:suggestAPIKeyParameter},
CHR - homepage:
CHR - plugin: First user (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll
CHR - plugin: Error reading preferences file
CHR - Extension: YouTube = C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Video Downloader professional = C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\elicpjhcidhpjomhibiffojpinpmmpil\1.97.43_0\
CHR - Extension: avast! Online Security = C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki\9.0.2016.82_0\
CHR - Extension: Custom new tab = C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\jbnkijekempmdlleaimfelifcejbkmcd\1.2_0\
CHR - Extension: Google Wallet = C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\
CHR - Extension: Gmail = C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\
 
O1 HOSTS File: ([2014/02/13 02:10:27 | 000,000,835 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (FastestTube) - {3E532CE8-C6D9-4A10-8ACE-4348C96E8B6A} - C:\Program Files (x86)\FastestTube\2.2.6.3\WombatBHOx64.dll (Kwizzu)
O2:64bit: - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2 - BHO: (no name) - {29AAADC9-DA30-4264-BCC4-D447F7146FC1} - No CLSID value found.
O2 - BHO: (RealNetworks Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll File not found
O2 - BHO: (FastestTube) - {3E532CE8-C6D9-4A10-8ACE-4348C96E8B6A} - C:\Program Files (x86)\FastestTube\2.2.6.3\WombatBHO.dll (Kwizzu)
O2 - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O3:64bit: - HKLM\..\Toolbar: (no name) - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O4:64bit: - HKLM..\Run: []  File not found
O4:64bit: - HKLM..\Run: [00TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [HSON] C:\Program Files\TOSHIBA\TBS\HSON.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IntelWireless] C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe (Intel® Corporation)
O4:64bit: - HKLM..\Run: [IntelWirelessWiMAX] C:\Program Files\Intel\WiMAX\Bin\WiMAXCU.exe (Intel® Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [SmoothView] C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [Teco] C:\Program Files\TOSHIBA\TECO\Teco.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [ThpSrv] C:\windows\SysNative\thpsrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosNC] C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosWaitSrv] C:\Program Files\TOSHIBA\TPHM\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [AvastUI.exe] C:\Program Files\AVAST Software\Avast\AvastUI.exe (AVAST Software)
O4 - HKLM..\Run: [HWSetup] C:\Program Files\TOSHIBA\Utilities\HWSetup.exe (TOSHIBA Electronics, Inc.)
O4 - HKLM..\Run: [KeNotify] C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe (TOSHIBA CORPORATION)
O4 - HKLM..\Run: [SVPWUTIL] C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe (TOSHIBA CORPORATION)
O4 - HKLM..\Run: [TkBellExe] "c:\program files (x86)\real\realplayer\Update\realsched.exe" -osboot File not found
O4 - HKLM..\Run: [ToshibaAppPlace] C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe (Toshiba)
O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [TSleepSrv] C:\Program Files (x86)\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe (TOSHIBA)
O4 - HKLM..\Run: [TWebCamera] C:\Program Files (x86)\TOSHIBA\TOSHIBA Web Camera Application\TWebCamera.exe (TOSHIBA CORPORATION.)
O4 - HKCU..\Run: [Best Buy pc app] C:\Users\Bob\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Activities present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
O8:64bit: - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html File not found
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html File not found
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.5.1)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.5.1)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 167.206.13.180 167.206.13.181 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{294A4DCC-880C-41E2-993F-891FA526C539}: DhcpNameServer = 167.206.13.180 167.206.13.181 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{EE347C7E-485B-4B24-997F-7D880E7A4ECF}: DhcpNameServer = 208.201.224.11 208.201.224.33
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (sdnclean64.exe)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
 
========== Files/Folders - Created Within 30 Days ==========
 
[2014/09/06 11:03:52 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Bob\Desktop\OTL.exe
[2014/08/24 20:41:15 | 000,000,000 | ---D | C] -- C:\Users\Bob\AppData\Local\Adobe
[2014/08/19 00:40:02 | 000,000,000 | ---D | C] -- C:\Users\Bob\Desktop\NVC TELETHON
[2014/08/09 00:20:17 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FastestTube
 
========== Files - Modified Within 30 Days ==========
 
[2014/09/06 11:03:52 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Bob\Desktop\OTL.exe
[2014/09/06 11:03:00 | 000,000,912 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/09/06 10:31:00 | 000,000,298 | ---- | M] () -- C:\windows\tasks\Updater.job
[2014/09/06 02:13:27 | 000,000,908 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/09/06 02:05:46 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2014/09/04 00:59:44 | 054,595,537 | ---- | M] () -- C:\Users\Bob\Desktop\NewDimensions-3335-Levine.mp3
[2014/09/03 10:32:05 | 000,019,248 | ---- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/09/03 10:32:05 | 000,019,248 | ---- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/08/28 10:03:05 | 000,783,400 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2014/08/28 10:03:05 | 000,663,102 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2014/08/28 10:03:05 | 000,122,680 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2014/08/28 09:57:40 | 000,268,392 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[2014/08/28 09:56:41 | 3059,748,864 | -HS- | M] () -- C:\hiberfil.sys
[2014/08/25 23:21:02 | 025,341,056 | ---- | M] () -- C:\Users\Bob\Desktop\2014-08-20-bringing-awareness-to-doing-tarabrach.mp3
[2014/08/24 09:42:02 | 000,122,584 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\MBAMSwissArmy.sys
[2014/08/24 02:19:15 | 001,364,531 | ---- | M] () -- C:\Users\Bob\Desktop\adwcleaner_3.308.exe
[2014/08/24 01:52:15 | 050,895,992 | ---- | M] () -- C:\Users\Bob\Desktop\Anita Desai and Andrew Robinson   The Modern Resonance of Rabindranath Tagore.mp3
[2014/08/23 10:44:01 | 003,759,061 | ---- | M] () -- C:\Users\Bob\Desktop\image.mov
[2014/08/16 00:00:08 | 003,855,470 | ---- | M] () -- C:\Users\Bob\Desktop\Attachments_2014815.zip
 
========== Files Created - No Company Name ==========
 
[2014/09/04 00:57:58 | 054,595,537 | ---- | C] () -- C:\Users\Bob\Desktop\NewDimensions-3335-Levine.mp3
[2014/08/25 23:19:57 | 025,341,056 | ---- | C] () -- C:\Users\Bob\Desktop\2014-08-20-bringing-awareness-to-doing-tarabrach.mp3
[2014/08/24 02:18:43 | 001,364,531 | ---- | C] () -- C:\Users\Bob\Desktop\adwcleaner_3.308.exe
[2014/08/24 01:50:39 | 050,895,992 | ---- | C] () -- C:\Users\Bob\Desktop\Anita Desai and Andrew Robinson   The Modern Resonance of Rabindranath Tagore.mp3
[2014/08/16 00:00:06 | 003,855,470 | ---- | C] () -- C:\Users\Bob\Desktop\Attachments_2014815.zip
[2014/08/15 20:59:40 | 003,759,061 | ---- | C] () -- C:\Users\Bob\Desktop\image.mov
[2013/03/19 00:36:07 | 000,007,607 | ---- | C] () -- C:\Users\Bob\AppData\Local\Resmon.ResmonCfg
 
========== ZeroAccess Check ==========
 
[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
 
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
 
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2014/06/24 22:05:42 | 014,175,744 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2014/06/24 21:41:30 | 012,874,240 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 08:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
 
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
 
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
 
========== LOP Check ==========
 
[2012/08/18 00:58:31 | 000,000,000 | ---D | M] -- C:\Users\Bob\AppData\Roaming\Audacity
[2013/10/22 12:00:59 | 000,000,000 | ---D | M] -- C:\Users\Bob\AppData\Roaming\AVAST Software
[2014/01/25 01:15:11 | 000,000,000 | ---D | M] -- C:\Users\Bob\AppData\Roaming\IrfanView
[2012/12/15 13:51:52 | 000,000,000 | ---D | M] -- C:\Users\Bob\AppData\Roaming\NCH Swift Sound
[2014/03/26 00:35:32 | 000,000,000 | ---D | M] -- C:\Users\Bob\AppData\Roaming\SoftGrid Client
[2012/06/01 18:26:26 | 000,000,000 | ---D | M] -- C:\Users\Bob\AppData\Roaming\Toshiba
[2012/06/03 13:04:42 | 000,000,000 | ---D | M] -- C:\Users\Bob\AppData\Roaming\TP
[2012/06/01 13:33:45 | 000,000,000 | ---D | M] -- C:\Users\Bob\AppData\Roaming\WinBatch
 
========== Purity Check ==========
 
 

< End of report >

 

OTL Extras logfile created on: 9/6/2014 11:06:00 AM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Bob\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17239)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
3.80 Gb Total Physical Memory | 1.17 Gb Available Physical Memory | 30.87% Memory free
7.60 Gb Paging File | 4.55 Gb Available in Paging File | 59.87% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 582.67 Gb Total Space | 375.63 Gb Free Space | 64.47% Space Free | Partition Type: NTFS
 
Computer Name: BOB-PC | User Name: Bob | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
 
========== Extra Registry (SafeList) ==========
 
 
========== File Associations ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
 
[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)
 
========== Shell Spawning ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" (VideoLAN)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" (VideoLAN)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --playlist-enqueue "%1" (VideoLAN)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files (x86)\VideoLAN\VLC\vlc.exe" --started-from-file --no-playlist-enqueue "%1" (VideoLAN)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.
 
========== Security Center Settings ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01  [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
 
========== Firewall Settings ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
 
========== Authorized Applications List ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
 
 
========== Vista Active Open Ports Exception List ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{76A96B0E-982A-4873-9AD3-1D115F12A080}" = lport=5353 | protocol=17 | dir=in | app=c:\program files (x86)\google\chrome\application\chrome.exe |
 
========== Vista Active Application Exception List ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{03D20C89-977B-4173-A311-6B8E504F6A6E}" = protocol=17 | dir=in | app=c:\program files (x86)\soulseekns\slsk.exe |
"{29C7D749-6737-4928-8BE4-2CE4C4DBD22A}" = protocol=17 | dir=in | app=c:\program files (x86)\videolan\vlc\vlc.exe |
"{3066DAC2-D066-45DA-A379-86989556BE82}" = protocol=6 | dir=in | app=c:\program files (x86)\soulseekns\slsk.exe |
"{FAF61E18-588F-4D08-A655-4E0769F1C51F}" = protocol=6 | dir=in | app=c:\program files (x86)\videolan\vlc\vlc.exe |
"TCP Query User{379430BD-C75E-4851-97B7-7B5431D57334}C:\program files (x86)\videolan\vlc\vlc.exe" = protocol=6 | dir=in | app=c:\program files (x86)\videolan\vlc\vlc.exe |
"TCP Query User{3F913293-EB67-4D7B-8584-245268341C6E}C:\program files (x86)\soulseekns\slsk.exe" = protocol=6 | dir=in | app=c:\program files (x86)\soulseekns\slsk.exe |
"UDP Query User{1574420D-C707-459C-975E-26CC0D167D8F}C:\program files (x86)\soulseekns\slsk.exe" = protocol=17 | dir=in | app=c:\program files (x86)\soulseekns\slsk.exe |
"UDP Query User{8F10B158-0408-42EB-ADD1-7E0768956EA9}C:\program files (x86)\videolan\vlc\vlc.exe" = protocol=17 | dir=in | app=c:\program files (x86)\videolan\vlc\vlc.exe |
 
========== HKEY_LOCAL_MACHINE Uninstall List ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{24811C12-F4A9-4D0F-8494-A7B8FE46123C}" = TOSHIBA ReelTime
"{4327107B-E95E-415C-9194-458FCED6BF12}" = Intel® PROSet/Wireless WiFi Software
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{4F26C164-9373-4974-8F43-E0F2176AF937}" = Intel WiMAX Tutorial
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6548B189-BEA4-4041-80E0-AEB60548E046}" = Intel® PROSet/Wireless WiMAX Software
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{7DEBE4EB-6B40-3766-BB35-5CBBC385DA37}" = Microsoft .NET Framework 4.5.1
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5.1
"{94A90C69-71C1-470A-88F5-AA47ECC96B40}" = TOSHIBA HDD Protection
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}" = TOSHIBA PC Health Monitor
"{9EE88DE0-9E1C-43E5-9827-4C3EEB0DDE5E}" = Media Preview
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"{C298FF86-AB23-4B58-AC53-A23383C07B3A}" = Intel® Wireless Display
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"{FBBC4667-2521-4E78-B1BD-8706F774549B}" = Best Buy pc app
"CCleaner" = CCleaner
"ProInst" = Intel PROSet Wireless
"SynTPDeinstKey" = Synaptics Pointing Device Driver
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0D795777-9D60-4692-8386-F2B3F2B5E5BF}" = [email protected] 1.0
"{1111706F-666A-4037-7777-211328764D10}" = JavaFX 2.1.1
"{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}" = Utility Common Driver
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1B87C40B-A60B-4EF3-9A68-706CF4B69978}" = TOSHIBA Assist
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{26604C7E-A313-4D12-867F-7C6E7820BE4C}" = JMicron Flash Media Controller Driver
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 20
"{26A24AE4-039D-4CA4-87B4-2F83217025FF}" = Java 7 Update 55
"{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{39187A4B-7538-4BE7-8BAD-9E83303793AA}" = Toshiba Book Place
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
"{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"{5AF550B4-BB67-4E7E-82F1-2C4300279050}" = ToshibaRegistration
"{5E6F6CF3-BACC-4144-868C-E14622C658F3}" = TOSHIBA Web Camera Application
"{620BBA5E-F848-4D56-8BDA-584E44584C5E}" = TOSHIBA Flash Cards Support Utility
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel® Management Engine Components
"{654F7484-88C5-46DC-AB32-C66BCB0E2102}" = TOSHIBA Sleep Utility
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
"{6B3CA80E-6AC0-4725-BABF-9B0FEF880CB3}" = Power Tab Editor 1.7
"{6C5F3BDC-0A1B-4436-A696-5939629D5C31}" = TOSHIBA DVD PLAYER
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver For Windows 7
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}" = TOSHIBA Application Installer
"{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}" = TOSHIBA Media Controller
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}" = RealNetworks - Microsoft Visual C++ 2010 Runtime
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.7)
"{AF7EBCA4-9FAF-4DC8-8D09-67854BB84D34}" = RealDownloader
"{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}" = Creative MediaSource 5
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E69992ED-A7F6-406C-9280-1C156417BC49}" = TOSHIBA Quality Application
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}" = Toshiba App Place
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Graphics Media Accelerator Driver
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}" = TOSHIBA Media Controller Plug-in
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe Flash Player Plugin" = Adobe Flash Player 14 Plugin
"Audacity_is1" = Audacity 2.0
"Audio Recorder for FREE_is1" = Audio Recorder for FREE v5.6
"avast" = avast! Free Antivirus
"FastestTube_is1" = FastestTube-2.2.6.3
"Google Chrome" = Google Chrome
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{12688FD7-CB92-4A5B-BEE4-5C8E0574434F}" = Utility Common Driver
"InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}" = TOSHIBA ReelTime
"InstallShield_{51B4E156-14A5-4904-9AE4-B1AA2A0E46BE}" = TOSHIBA Supervisor Password
"InstallShield_{5279374D-87FE-4879-9385-F17278EBB9D3}" = TOSHIBA Hardware Setup
"InstallShield_{620BBA5E-F848-4D56-8BDA-584E44584C5E}" = TOSHIBA Flash Cards Support Utility
"InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}" = TOSHIBA eco Utility
"InstallShield_{C14518AF-1A0F-4D39-8011-69BAA01CD380}" = TOSHIBA Bulletin Board
"InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"IrfanView" = IrfanView (remove only)
"Malwarebytes Anti-Malware_is1" = Malwarebytes Anti-Malware version 2.0.2.1012
"Mozilla Firefox 31.0 (x86 en-US)" = Mozilla Firefox 31.0 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"Revo Uninstaller" = Revo Uninstaller 1.94
"Soulseek2" = SoulSeek 157 NS 13e
"Switch" = Switch Sound File Converter
"VLC media player" = VLC media player 2.1.3
"WinLiveSuite" = Windows Live Essentials
 
========== HKEY_CURRENT_USER Uninstall List ==========
 
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
 
========== Last 20 Event Log Errors ==========
 
[ Application Events ]
Error - 7/6/2014 1:39:10 AM | Computer Name = Bob-PC | Source = Customer Experience Improvement Program | ID = 1008
Description =
 
Error - 7/6/2014 11:23:53 PM | Computer Name = Bob-PC | Source = Toshiba App Place | ID = 0
Description =
 
Error - 7/6/2014 11:41:36 PM | Computer Name = Bob-PC | Source = Customer Experience Improvement Program | ID = 1008
Description =
 
Error - 7/7/2014 10:54:07 PM | Computer Name = Bob-PC | Source = Customer Experience Improvement Program | ID = 1008
Description =
 
Error - 7/8/2014 10:34:43 AM | Computer Name = Bob-PC | Source = Customer Experience Improvement Program | ID = 1008
Description =
 
Error - 7/9/2014 12:34:47 AM | Computer Name = Bob-PC | Source = Toshiba App Place | ID = 0
Description =
 
Error - 7/11/2014 12:02:27 AM | Computer Name = Bob-PC | Source = Application Error | ID = 1000
Description = Faulting application name: plugin-container.exe, version: 30.0.0.5269,
 time stamp: 0x53914233  Faulting module name: mozalloc.dll, version: 30.0.0.5269,
 time stamp: 0x53911393  Exception code: 0x80000003  Fault offset: 0x0000141b  Faulting
 process id: 0x4b8  Faulting application start time: 0x01cf9b301fe2a6ca  Faulting application
 path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe  Faulting module
 path: C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll  Report Id: 2b291ebd-08b0-11e4-ae10-b870f452d595
 
Error - 7/11/2014 12:04:53 AM | Computer Name = Bob-PC | Source = Application Hang | ID = 1002
Description = The program firefox.exe version 30.0.0.5269 stopped interacting with
 Windows and was closed. To see if more information about the problem is available,
 check the problem history in the Action Center control panel.    Process ID: 13e4    Start
 Time: 01cf9cbcf3d67ed1    Termination Time: 50    Application Path: C:\Program Files (x86)\Mozilla
 Firefox\firefox.exe    Report Id: 7622d6e6-08b0-11e4-ae10-b870f452d595  
 
Error - 7/11/2014 12:04:53 AM | Computer Name = Bob-PC | Source = Application Error | ID = 1000
Description = Faulting application name: plugin-container.exe, version: 30.0.0.5269,
 time stamp: 0x53914233  Faulting module name: mozalloc.dll, version: 30.0.0.5269,
 time stamp: 0x53911393  Exception code: 0x80000003  Fault offset: 0x0000141b  Faulting
 process id: 0x14bc  Faulting application start time: 0x01cf9cbd2a46c69e  Faulting application
 path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe  Faulting module
 path: C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll  Report Id: 829c822a-08b0-11e4-ae10-b870f452d595
 
Error - 7/12/2014 11:12:16 AM | Computer Name = Bob-PC | Source = Application Error | ID = 1000
Description = Faulting application name: plugin-container.exe, version: 30.0.0.5269,
 time stamp: 0x53914233  Faulting module name: mozalloc.dll, version: 30.0.0.5269,
 time stamp: 0x53911393  Exception code: 0x80000003  Fault offset: 0x0000141b  Faulting
 process id: 0xb64  Faulting application start time: 0x01cf9cbe31828c20  Faulting application
 path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe  Faulting module
 path: C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll  Report Id: e84a5635-09d6-11e4-ae10-b870f452d595
 
[ System Events ]
Error - 6/25/2014 11:30:17 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
 response from the PlugPlay service.
 
Error - 7/11/2014 12:06:38 AM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7034
Description = The Adobe Acrobat Update Service service terminated unexpectedly.
 It has done this 1 time(s).
 
Error - 7/22/2014 10:59:52 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7034
Description = The Adobe Acrobat Update Service service terminated unexpectedly.
 It has done this 1 time(s).
 
Error - 7/22/2014 11:00:45 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7034
Description = The TPCH Service service terminated unexpectedly.  It has done this
 1 time(s).
 
Error - 7/25/2014 11:22:03 AM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
 response from the SysMain service.
 
Error - 7/28/2014 12:37:55 AM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7034
Description = The Adobe Acrobat Update Service service terminated unexpectedly.
 It has done this 1 time(s).
 
Error - 7/28/2014 12:39:07 AM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7034
Description = The TOSHIBA HDD Protection service terminated unexpectedly.  It has
 done this 1 time(s).
 
Error - 7/28/2014 12:39:11 AM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7034
Description = The TOSHIBA eco Utility Service service terminated unexpectedly.  
It has done this 1 time(s).
 
Error - 7/28/2014 12:39:42 AM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7034
Description = The TOSHIBA Power Saver service terminated unexpectedly.  It has done
 this 1 time(s).
 
Error - 7/28/2014 12:39:51 AM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7034
Description = The Intel® Management & Security Application User Notification Service
 service terminated unexpectedly.  It has done this 1 time(s).
 
 
< End of report >
 

 

 

 

Attached Files

  • Attached File  OTL.Txt   81.88KB   64 downloads

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#2
ruggie_uk

ruggie_uk

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Greetings bobgure and :welcome:

My nickname is Ruggie and I will be assisting you in cleaning your computer.
Please be aware I am currently in the final stages of training right now and all my work will be checked by an instructor so there may be a slight delay between posts. The added benefit to this is that you will have 2 sets of eyes looking at your problem so you can be assured you will get the best possible help.
  • Malware removal can be a long process and will at times get complicated with multiple steps to perform to ensure that your system is no longer infected.
  • When we start the process, the list of instructions must be followed closely, it may seem difficult at times but it is important that you stay with me until your computer is declared clean.
  • If you are receiving help elsewhere, please let me know so we can close this thread and help someone else.
stop32.png Before going any further, I recommend that you print out (or save to a file) these guidelines and also the instructions when I post them, as part of the repair process may involve going into safe mode and therefore you will not have internet access.

The following guidelines are important but the ones highlighted in RED are of the highest importance and must not be skipped.

right-grn.pngPlease save all tools to the desktop,. Our tools are updated very regularly, sometimes several times per day so always download the latest version from the links I provide.

right-grn.pngPlease be aware, the fixes we perform are specific to this machine, at this moment in time. They must not be used on another computer or unsupervised at another time. This can render your computer unbootable.

right-grn.pngIf at all possible, Make backups of all your important files, whilst we will do our best to ensure that no files are lost or damaged, sometimes things can go wrong.

right-grn.png I will do everything in my power to ensure that this clean is successful, but occasionally failure hits us all. In this event, please have your original installation disks to hand and be prepared to have to format and reinstall your computer.

right-grn.png Refrain from using any tool that hasn't been instructed as it could alter the process that we are working through and cause further problems. Also only use the tools I instruct in the manner provided as they are very powerful and if not used properly can cause even more problems. It is best if you can avoid using the computer at all, apart from to perform the cleaning steps to ensure that any infections aren't spread.

right-grn.pngPlease stick with me until the end. malware removal is difficult and time consuming. We have to analyse hundreds of lines in log files. This takes time which we give freely so I ask that you do us the courtesy of seeing it through.

right-grn.png Only paste the contents of log files into your reply, DO NOT attach any log files unless requested to do so.

right-grn.png If you have any questions or get stuck, stop and ask....I am here to help you make this go as smoothly as possible.

right-grn.png If you do not reply within 3 days, your topic will be closed. It can be reopened if you ask. But if you plan on being gone for a longer period, just let me know and I will hold it open for you.

Ready? Now lets get to work

I am currently reading through your logs and seeing what may be amiss.

Wil be back shortly :D
  • 0

#3
ruggie_uk

ruggie_uk

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Hi there. What in particular seems to be running slow? Apart from a few items, your computer seems to be pretty good from what I can see.

We will however give your pc a good overhaul to make sure. Starting with:

First...

OTL fix

Ensure OTL is located on your desktop. If it is not, then please download from http://oldtimer.geekstogo.com/OTL.exe and save it to your desktop.

Right click it and select Run As Administrator.

Copy the text in the following box (do not include the word Quote). To do this, highlight everything
inside the quote box (except the word Quote) , right click and click Copy.

:OTL
O2 - BHO: (no name) - {29AAADC9-DA30-4264-BCC4-D447F7146FC1} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O4:64bit: - HKLM..\Run: [] File not found
O4 - HKCU..\Run: [Best Buy pc app] C:\Users\Bob\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Best Buy\Best Buy pc app.appref-ms File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Activities present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

Next, right click in the box named Custom Scans/Fixes and select paste.

otl-run-fix.jpg

This will insert the code into OTL.

Now click Run Fix

The system will reboot:

OTL will generate a report when it has finished. Please paste the contents of this report in your next post.

Next...

ASWmbr Scan

Download aswMBR.exe ( 511KB ) to your desktop. If you already have this application, this is a new version I need you to download.

Double click the aswmbr.png aswMBR.exe to run it

aswMBR1.png

Click the "Scan" button to start scan

If your computer supports Virtualization Technology, select Yes to use it for rootkit detection. When it offers to download the virus database allow that as well

msgbox.png

On completion of the scan click Save Log, save it to your desktop and post in your next reply

aswMBR2.png

The tool will also produce a copy of the mbrdump labeled MBR.dat. Please do not delete this file until we have completed.

Then...

Please download Junkware Removal Tool to your desktop. << Important
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by right-clicking JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Items I need to see in your next post:
  • OTL report
  • ASWmbr log
  • JRT log

  • 0

#4
bobgure

bobgure

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Hi and thanks for your help. :)

 

A quick note: At the end of the MSWmbr scan, a popup came up with "Warning! Are you sure you want to fix the mbr?

...Writing a new mbr could damage.."

I did click the 'no' option, however it did take me a little by surprise.  :upset:

 

Here are the logs requested:

 

OTL

 

All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{29AAADC9-DA30-4264-BCC4-D447F7146FC1}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{29AAADC9-DA30-4264-BCC4-D447F7146FC1}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\Best Buy pc app deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Activities\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoActiveDesktop deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoActiveDesktopChanges deleted successfully.
========== COMMANDS ==========
C:\windows\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
 
[EMPTYTEMP]
 
User: All Users
 
User: Bob
->Temp folder emptied: 35002154 bytes
->Temporary Internet Files folder emptied: 103976429 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 208718812 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 44592 bytes
 
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: Public
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 22537935 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
RecycleBin emptied: 13317802309 bytes
 
Total Files Cleaned = 13,054.00 mb
 
Restore point Set: OTL Restore Point
 
OTL by OldTimer - Version 3.2.69.0 log created on 09072014_100826

Files\Folders moved on Reboot...
C:\Users\Bob\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Bob\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
File move failed. C:\windows\temp\_avast_\AvastLock.txt scheduled to be moved on reboot.
File move failed. C:\windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 

 

ASWscan log:

 

aswMBR version 1.0.1.2041 Copyright© 2014 AVAST Software
Run date: 2014-09-07 10:23:08
-----------------------------
10:23:08.282    OS Version: Windows x64 6.1.7601 Service Pack 1
10:23:08.282    Number of processors: 4 586 0x2505
10:23:08.282    ComputerName: BOB-PC  UserName: Bob
10:23:10.082    Initialize success
10:23:10.082    VM: initialized successfully
10:23:10.082    VM: Intel CPU supported virtualized
10:23:13.482    VM: supported disk I/O iaStor.sys
10:23:16.372    AVAST engine defs: 14090700
10:23:37.882    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
10:23:37.882    Disk 0 Vendor: TOSHIBA_ GB00 Size: 610480MB BusType: 3
10:23:38.022    VM: Disk 0 MBR read successfully
10:23:38.022    Disk 0 MBR scan
10:23:38.032    Disk 0 Windows VISTA default MBR code
10:23:38.052    Disk 0 Partition 1 80 (A) 27 Hidden NTFS WinRE NTFS         1500 MB offset 2048
10:23:38.062    Disk 0 default boot code
10:23:38.072    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       596659 MB offset 3074048
10:23:38.102    Disk 0 Partition 3 00     17 Hidd HPFS/NTFS NTFS        12320 MB offset 1225031680
10:23:38.252    Disk 0 scanning C:\windows\system32\drivers
10:23:49.602    Service scanning
10:24:29.822    Modules scanning
10:24:29.842    Disk 0 trace - called modules:
10:24:30.202    ntoskrnl.exe CLASSPNP.SYS disk.sys thpdrv.sys iaStor.sys hal.dll
10:24:30.212    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004cc6060]
10:24:30.222    3 CLASSPNP.SYS[fffff88001b9243f] -> nt!IofCallDriver -> \Device\THPDRV1[0xfffffa8004cc5060]
10:24:30.232    5 thpdrv.sys[fffff88001adacc0] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa80049d3050]
10:24:31.532    AVAST engine scan C:\windows
10:24:34.222    AVAST engine scan C:\windows\system32
10:27:40.382    AVAST engine scan C:\windows\system32\drivers
10:27:56.152    AVAST engine scan C:\Users\Bob
10:41:48.753    AVAST engine scan C:\ProgramData
10:43:30.953    Scan finished successfully
11:39:28.530    Disk 0 MBR has been saved successfully to "C:\Users\Bob\Desktop\MBR.dat"
11:39:28.540    The log file has been saved successfully to "C:\Users\Bob\Desktop\aswMBR log 972014.txt"

 

 

JRT log:

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Bob on Sun 09/07/2014 at 11:43:03.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"



~~~ FireFox

Emptied folder: C:\Users\Bob\AppData\Roaming\mozilla\firefox\profiles\f1du3oaa.default\minidumps [170 files]



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Google [Blacklisted Policy]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 09/07/2014 at 11:51:02.51
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

CHEERS.

 

Bob in NY

 

 

 


  • 0

#5
ruggie_uk

ruggie_uk

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Hi Bob, thanks for the logs :D

What problems (if any) are you currently experiencing?
  • 0

#6
ruggie_uk

ruggie_uk

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Hi Bob,

I know you have alrady run ADWcleaner but I would like to see what it is saying in a fresh run.
Please download a fresh copy as described in the instructions below and do not use the one you already have.

AdwCleaner by Xplode

Download AdwCleaner from here or from here. Save the file to the desktop.


NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.

  • XP users: Double click the adwcleaner.pngAdwCleaner icon to start the program.
  • Vista/7/8 users: Right click the adwcleaner.pngAdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
    You will see the following console:

    AdwScan.jpg?
  • Click the Scan button and wait for the scan to finish.
  • After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Pending. Please uncheck elements you don't want to remove. Please Do Not delete anything at this time.
  • Click the Report button to get the log.
  • Copy and Paste it into your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[R0].txt.
  • Click the X in the upper right corner of the program or click the File menu and click Exit to close the program.

Optional:

NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.


  • 0

#7
bobgure

bobgure

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Hi Ruggie,

 

I'm not experiencing any major problems but after being infected by Trojan.Agent/Gen-FakeAlert,  I feel insecure about whether or not

my computer is still infected or has remnants still lurking.  Yes, my computer does occasionally seem laggy....

 

From my previous logs, are you seeing anything worthy of note, suspicious or dirty?

Thanks.

 

Here's my adwcleaner log:

 

# AdwCleaner v3.309 - Report created 08/09/2014 at 22:18:53
# Updated 02/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Bob - BOB-PC
# Running from : C:\Users\Bob\Desktop\adwcleaner_3.309.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Users\Bob\AppData\Roaming\Mozilla\Firefox\Profiles\f1du3oaa.default\prefs.js ]


-\\ Google Chrome v37.0.2062.103

[ File : C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [5985 octets] - [19/01/2014 15:59:43]
AdwCleaner[R10].txt - [2016 octets] - [24/08/2014 10:50:50]
AdwCleaner[R11].txt - [2137 octets] - [01/09/2014 09:15:18]
AdwCleaner[R12].txt - [977 octets] - [08/09/2014 22:18:53]
AdwCleaner[R1].txt - [4995 octets] - [19/01/2014 16:01:42]
AdwCleaner[R2].txt - [5113 octets] - [19/01/2014 16:12:22]
AdwCleaner[R3].txt - [2374 octets] - [20/01/2014 12:33:10]
AdwCleaner[R4].txt - [1652 octets] - [26/04/2014 01:50:04]
AdwCleaner[R5].txt - [1492 octets] - [20/07/2014 01:16:26]
AdwCleaner[R6].txt - [1554 octets] - [22/07/2014 23:08:28]
AdwCleaner[R7].txt - [1711 octets] - [28/07/2014 00:07:03]
AdwCleaner[R8].txt - [1775 octets] - [02/08/2014 15:12:31]
AdwCleaner[R9].txt - [2211 octets] - [24/08/2014 02:19:34]
AdwCleaner[S0].txt - [6247 octets] - [19/01/2014 16:13:10]
AdwCleaner[S1].txt - [1998 octets] - [27/03/2014 11:25:30]
AdwCleaner[S2].txt - [2016 octets] - [11/04/2014 01:30:20]
AdwCleaner[S3].txt - [1721 octets] - [26/04/2014 01:51:56]
AdwCleaner[S4].txt - [1555 octets] - [20/07/2014 01:18:00]
AdwCleaner[S5].txt - [1615 octets] - [22/07/2014 23:15:28]
AdwCleaner[S6].txt - [1836 octets] - [02/08/2014 15:13:52]
AdwCleaner[S7].txt - [2278 octets] - [24/08/2014 02:21:22]
AdwCleaner[S8].txt - [2077 octets] - [24/08/2014 10:52:09]

########## EOF - C:\AdwCleaner\AdwCleaner[R12].txt - [2117 octets] ##########
 

 

 

:D


  • 0

#8
ruggie_uk

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As usual you are right lol.

He doesn't really have any problems, he just wants to feel secure.

Post would be:
Hi Bob. No it looks pretty good, nothing nasty knocking around.
Just a few traces of some basic adware dross. We will continue and get rid of it all for you.

First...

Re-run AdwCleaner

Close all open windows and browsers.

  • Right click the adwcleaner.pngAdwCleaner icon, click Run as administrator and accept the UAC prompt to run AdwCleaner.[/b][/color]
  • Click the Scan button and wait for the scan to complete.
  • When the Scan has finished the Scan button will be grayed out and the Clean button will be activated.
  • Click the Clean button.
  • Everything checked will be deleted.
  • When the program has finished cleaning a report appears.
  • Once done it will ask to reboot, allow this

    adwcleaner_delete_restart.jpg
  • On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt

Next...

Run Malwarebytes' Anti-Malware

As you have Malwarebytes installed already, please run the program.

MBAM2_zps52e3211b.png
Now select the Settings tab, and check the box next to Scan for rootkits:
MBAM3_zps83324155.png
Go back to the Dashboard tab, and click the Scan Now button:

MBAM4_zpse3cd4a79.png

The scan may take some time to finish,so please be patient.
MBAM5_zps36d7537b.png
When the scan is complete, it will show you the results. (This one is clean):
MBAM65_zpsb0aa143c.png

  • Make sure that everything is checked, and click Quarantine All (or similar).

When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note below) If the log doesn't open, select View detailed log in the Scan tab:
MBAM7_zps782405f0.png
The log is automatically saved by MBAM and can be viewed by going to the History tab and clicking on Application Logs:
MBAM9_zps1f87702b.png
Choose the latest Scan Log, and click on the View button:
MBAM10_zps5a48f689.png
In the bottom of the Scanning History Log window that opens, you can click on Export > Save to Text file (*.txt). Save the report to your Desktop.
MBAM8_zpsad402941.png

  • Copy & Paste the entire contents of the report log in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

*** In your next reply, I need you to Copy&Paste the contents of the MBAM log file.


then...

Please run a free online scan with the ESET Online Scanner

  • Click Run Eset Online Scanner

Runscan.png


Note: You will need to use Internet Explorer or Firefox (You will be prompted to install a helper program if you use firefox)for this scan.
Important: Please disable your existing AV software for the duration of the scan. If you need instructions on how to disable it, please check out this site: Important: Please disable your existing AV software for the duration of the scan. If you need instructions on how to disable it, please check out this site:

eset-selections.png

eset-selections.png

Items I need to see in your next post:


  • 0

#9
bobgure

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As usual you are right lol.

He doesn't really have any problems, he just wants to feel secure.
 

 

 

 

 

Looks like a bit of a cross post here. 

Anyway...

 

Here are the logs requested.

 

 

AdwCleaner

 

# AdwCleaner v3.309 - Report created 09/09/2014 at 22:40:48
# Updated 02/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Bob - BOB-PC
# Running from : C:\Users\Bob\Desktop\adwcleaner_3.309.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Users\Bob\AppData\Roaming\Mozilla\Firefox\Profiles\f1du3oaa.default\prefs.js ]


-\\ Google Chrome v37.0.2062.103

[ File : C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [5985 octets] - [19/01/2014 15:59:43]
AdwCleaner[R10].txt - [2016 octets] - [24/08/2014 10:50:50]
AdwCleaner[R11].txt - [2137 octets] - [01/09/2014 09:15:18]
AdwCleaner[R12].txt - [2198 octets] - [08/09/2014 22:18:53]
AdwCleaner[R13].txt - [2260 octets] - [09/09/2014 22:39:16]
AdwCleaner[R1].txt - [4995 octets] - [19/01/2014 16:01:42]
AdwCleaner[R2].txt - [5113 octets] - [19/01/2014 16:12:22]
AdwCleaner[R3].txt - [2374 octets] - [20/01/2014 12:33:10]
AdwCleaner[R4].txt - [1652 octets] - [26/04/2014 01:50:04]
AdwCleaner[R5].txt - [1492 octets] - [20/07/2014 01:16:26]
AdwCleaner[R6].txt - [1554 octets] - [22/07/2014 23:08:28]
AdwCleaner[R7].txt - [1711 octets] - [28/07/2014 00:07:03]
AdwCleaner[R8].txt - [1775 octets] - [02/08/2014 15:12:31]
AdwCleaner[R9].txt - [2211 octets] - [24/08/2014 02:19:34]
AdwCleaner[S0].txt - [6247 octets] - [19/01/2014 16:13:10]
AdwCleaner[S1].txt - [1998 octets] - [27/03/2014 11:25:30]
AdwCleaner[S2].txt - [2016 octets] - [11/04/2014 01:30:20]
AdwCleaner[S3].txt - [1721 octets] - [26/04/2014 01:51:56]
AdwCleaner[S4].txt - [1555 octets] - [20/07/2014 01:18:00]
AdwCleaner[S5].txt - [1615 octets] - [22/07/2014 23:15:28]
AdwCleaner[S6].txt - [1836 octets] - [02/08/2014 15:13:52]
AdwCleaner[S7].txt - [2278 octets] - [24/08/2014 02:21:22]
AdwCleaner[S8].txt - [2077 octets] - [24/08/2014 10:52:09]
AdwCleaner[S9].txt - [2180 octets] - [09/09/2014 22:40:48]

########## EOF - C:\AdwCleaner\AdwCleaner[S9].txt - [2240 octets] ##########
 

 

Malwarebytes log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 9/9/2014
Scan Time: 11:01:24 PM
Logfile: malaware.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.09.09.07
Rootkit Database: v2014.08.21.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Bob

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 319117
Time Elapsed: 19 min, 31 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

 

 

ESET log:

 

[email protected] as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=afadd42e70b1694aa1b639785c20c6db
# engine=20091
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-09-10 03:10:35
# local_time=2014-09-10 11:10:35 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode_1='avast! Antivirus'
# compatibility_mode=783 16777213 100 94 0 173860725 0 0
# compatibility_mode_1=''
# compatibility_mode=5893 16776574 100 94 16701029 161905285 0 0
# scanned=150545
# found=3
# cleaned=0
# scan_time=4243
sh=34DEC2B56B3909DA8EC52A9DF59A7C32DF138F0C ft=1 fh=2c00556a50cd0624 vn="a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application" ac=I fn="C:\Users\Bob\Desktop\Dell 3000 my_documents\Download\BitTorrent-6.1.2.exe"
sh=34DEC2B56B3909DA8EC52A9DF59A7C32DF138F0C ft=1 fh=2c00556a50cd0624 vn="a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application" ac=I fn="C:\Users\Bob\Desktop\Dell 3000 my_documents\Jean Baudrillard, 77, Critic and Theorist of Hyperreality, Dies - New York Times_files\Download\BitTorrent-6.1.2.exe"
sh=60C77FF66F63F585FCE95C78FF44B513E2AAB9F9 ft=1 fh=17494879e4339ab3 vn="Win32/Bundled.Toolbar.Google.D potentially unsafe application" ac=I fn="C:\Users\Bob\Desktop\downloads\ccsetup400.exe"
 

Thanks for your help....and thanks to your coach for overseeing. :kiss:

 

Over all, I was infected before with the Trojan.Agent....so feeling secure was important; not knowing what was still in there.

 

Bob in NY


  • 0

#10
ruggie_uk

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Of course - feeling secure is needed :D

Good news, it looks like your system is now clean. A good workman cleans up after himself so let's now attend to that :D

Tool Removal

We need to remove the tools we've used during cleaning your machine

  • Download Delfix from here
  • Ensure Remove disinfection tools is ticked
    Also tick:
    • Activate UAC
    • Create registry backup
    • Purge system restore
    delfix-select.png
  • Click Run

The program will run for a few moments and then notepad will open with a log. Please paste the log in your next reply



Keep your machine updated

Due to the ever-present tide of malware, it is important to ensure your computer is kept up-to-date to minimize the risk of future infection. An important step is to ensure that automatic updates are enabled.


To enable automatic updates:

Windows 7
To turn on Automatic Updates yourself, follow these steps:

  • Click Start, type Windows update in the search box, and then click Windows Update in the Programs list.
  • In the left pane, click Change settings.
  • Select the option that you want.
  • Under Recommended updates, select the Give me recommended updates the same way I receive important updates or Include recommended updates when downloading, installing, or notifying me about updates check box, and then click OK.

Protection Software

You already have a built in anti-virus installed (Windows Defender) so remember to keep it updated, but I would look at an alternative that offers better protection.

Here is a well respected alternative to consider, but remember to only have one installed at a time or conflicts can occur.

AVAST Antivirus


It is recommended to install an anti-malware to help prevent reinfection.
Below are some free ones that can help keep you clean.

Malwarebytes AntiMalware

As you have installed Malwarebytes, I recommend that you keep this program and use it to help you stay clean.

The free version will scan your computer and fix the problems it finds but will not provide real-time protection. You must scan regularly to find any threats.
Consider purchasing the full version for active monitoring of threats.



Update Other Programs

Alongside keeping Windows updated, other programs installed on your computer should also be kept current as they too can introduce security risks.

Filehippo Update Checker will scan your computer for out of date programs and provide download links for the updates. This is worth doing on a regular basis.

Recommended Programs

Web Of Trust is a browser add-on designed to alert the user before interacting with a potentially malicious website. It will highlight green if a site is known to be safe.
Adblock is a firefox browser add-on that blocks annoying banners, pop-ups and video ads.

General Advice

  • When browsing the internet, look closely at the links you click on. Some aren't always what they seem
  • Avoid Peer to Peer file sharing utilities, these are a minefield of malware infections.
  • Don't open email attachments unless you are expecting them. Even an email from your best friend can be infected, they might not have sent it.
  • Pay attention when installing a program to your computer, particularly to any check boxes that may appear during installation, it is common for unwanted software to be installed in this way.

  • 1

#11
bobgure

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Hi

Before I run 'Delfix', what "tools" will it remove?

I'm concerned that it will remove programs i've already installed for regular use, ie: malwarebytes, superantispyware,adwcleaner.

 

Just trying to avoid creating a new prob, where me just deleting the programs we used, manually might avoid. (OTL, aswmbr, jrt)

Is Delfix deleting registry entries and restore points?

 

Need more info, thanks :unsure:

 

Bob in NY


  • 0

#12
ruggie_uk

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It will not remove malwarebytes or superantispyware but will remove adwcleaner as it is designed as a single use tool, he latest version should always be downloaded as it is updated very regularly.

 

Delfix flushes the restore points and creates a new one, although this option can be removed if required. And it deletes all the log files that have been left behind.

 

It is your choice of course, you can manually remove the files and folders.


  • 1

#13
bobgure

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Hi,

I ran Delfix and it deleted the programs saved to the desktop, but I had to manually delete OTL and some others that I had

(mistakenly?) put into a folder on the desktop.

Anyway, they're gone.

 

Wow.  So I'm clean.  Nice.

I thank you so much Ruggie from the UK!

Great work. :yeah:

 

I feel relieved.

 

Can you formally close this thread in the next post so I know we're officially done?

Thanks again.

 

Bob in NooYawk


  • 0

#14
ruggie_uk

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Glad you are relieved. Thanks for staying to the end :D

I will request the thread be closed.


  • 1

#15
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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