Thanks again Jared44 & Lammykyl. Looks like I'll be needing to replace all RAM, the fan and possibly the power supply. I suppose it's possible the CPU is also shot. Have to weigh all that against the cost of a replacement machine (about $750 currently for the newer XPS 8700).
Windows 7 BSOD and Black screen in Safe Mode
Posted 09 September 2014 - 05:59 AM
I think it is worth trying the fan replacement, then see what results from another RAM test, one stick at a time.
You are gaining some hands on skills, so we may be able to twist your arm and help you build your own rig.
You are welcome.
Posted 09 September 2014 - 05:29 PM
+ the cleaning solutions. We will give some tips for doing the job later.
Posted 11 September 2014 - 03:48 PM
Update: I contacted Dell to make sure I'm ordering the correct RAM. Wound up getting talked into purchasing a replacement fan from them, as well. Only ten bucks, and she said it comes in a kit with the necessary compound. Also, I'm replacing my 4 sticks of 2GB with 2 sticks of 4. If all goes well and I can get back in business. I can always add more RAM.
Posted 11 September 2014 - 03:49 PM
That's good news, any other issues don't hesitate to post back.
Posted 11 September 2014 - 06:42 PM
Yes, good news/move.
You will still need a proper fluid to clean the top of the CPU. All traces of the old TIM need to be removed.
Posted 11 September 2014 - 06:57 PM
I may have misunderstood. The new fan comes, I was told, with the thermal stuff. If I still will need a separate cleaner, can you recommend one, please? Thanks.
Posted 11 September 2014 - 07:23 PM
You might like to check again with Dell, but I don't think their will come with a cleaner, just the heatsinkk/fan and TIM, eather in a small tube or pre applied to the heatsink plate.
This cleaning kit > http://www.amazon.co.../ref=pd_cp_pc_0
just noticed only free shipping with orders over certain amounts.
You may be able to buy it locally or, buy a small amount of 99% pure Isotropy alcohol, that is what I use, bought from a local chemist shop.
Posted 12 September 2014 - 05:21 AM
Thank you. I just placed the order. More nervous about the fan replacement than the RAM, although it looks like I'll have to remove the video card to get to be able to remove the old RAM and replace it.
Posted 12 September 2014 - 09:49 PM
Looking at the pics, I am sure you will be able to install new RAM without having to remove the Video card. See your manual for visuals and I have given steps below. Disconnect external hardware, lay the computer down for working on it. connect the PSU, run the system for about 1 minuet.(this will soften the TIM making it less sticky), Power off and disconnect the PSU then >
Posted 13 September 2014 - 08:35 AM
Thank you so much, iammykyl, for the step-by-step instructions. One question: when you say disconnect the PSU, do you mean just unplug the power cord, or disconnect it from inside the computer? I'm also going to check youtube to see if there is a video on this.
Posted 14 September 2014 - 12:10 PM
The heat must be reduced before any conclusion can be made. Memtest should be performed only after temp goes down to normal.
If you leave the box open and the CPU gets too hot even when all fans are running (assuming air inlets and cpu heatsink are clean), then the problem cannot be attributed to lack of ventilation.
You mentioned that the graphics card is too hot to touch. That is certainly not as it should be. Do you have another graphic card in your computer ? (in other words, do you have another connector on your PC for which you can connect the cable that goes to your monitor?), If the answer is yes, please take out the hot graphic card, connect to the other one, run the computer and see what happens.
A faulty PSU is an option. If your computer will allow that in it's present state , please install and run SpeedFan or one of the many other programs that give you information about voltages supplied by you PSU. Please inform the results.
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