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highjackthis log [RESOLVED]


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#16
frost4225

frost4225

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there is also a program in my add and remove programs called better internet that i cant delete.

looks like an .inf file that it was refferring to was deleted.

im sure it is not a good program.

thankx excalibur
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#17
Excal

Excal

    Malware Slayer Extraordinaire!

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Hi frost4225,

Need to try this again.
Again please ensure that Norton is disabled.

Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run about:buster by RubbeRDuckY:
  • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  • Click Yes to allow it to shutdown explorer.exe.
  • It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
  • Reboot your computer into safe mode again
Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Please run an on-line virus scan at TrendMicro or BitDefender.


Please post the aboutbuster log and the results of the online scans.

Thanks,

:tazz:

Excal
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#18
Excal

Excal

    Malware Slayer Extraordinaire!

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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