[frost4225]

there is also a program in my add and remove programs called better internet that i cant delete.

looks like an .inf file that it was refferring to was deleted.

im sure it is not a good program.

thankx excalibur

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Hi frost4225,

Need to try this again.
Again please ensure that Norton is disabled.

Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run about:buster by RubbeRDuckY:

• Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
• Click Yes to allow it to shutdown explorer.exe.
• It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
• When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
• Reboot your computer into safe mode again

Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Please run an on-line virus scan at TrendMicro or BitDefender.


Please post the aboutbuster log and the results of the online scans.

Thanks,



Excal

[Excal]

Hi frost4225,

Need to try this again.
Again please ensure that Norton is disabled.

Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run about:buster by RubbeRDuckY:

• Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
• Click Yes to allow it to shutdown explorer.exe.
• It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
• When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
• Reboot your computer into safe mode again

Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Please run an on-line virus scan at TrendMicro or BitDefender.


Please post the aboutbuster log and the results of the online scans.

Thanks,



Excal

[Excal]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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