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Unidentified Connection (cant access internet) windows 7


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#1
supaduparich

supaduparich

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Hi I am hoping somebody out there can help me.

 

I have been trying for a couple of days now to connect to my network/internet at home but it keeps coming up with Unidentified Network (public) on my desktop. It is a wired connection. My laptop connects fine both wired and wireless to the connection.

 

I have tried everything on the internet to try and solve it. Changing ipv4 settings. using the cmd prompt for various resets. Updating network drivers and nothing changes. Tried this: http://support.micro...kb/299357/en-gb

 

 I have moved with this computer a few times and never had an issue connecting to any network/hub. I have an Asus Maximus II motherboard so I have two ports and both have the same issue. When i try and resolve problems i get this issue: Local area connection doesn't have a valid IP configuration. in the network and sharing center. I have my IPv4 settings set to automatic at the moment the same as my laptop and still does not work.

 

When i run the ipconfig in the cmd prompt I get no default gateway showing. I get an IPv4 Address starting 169.254.

 

When i run ipconfig/renew i get the following message: An error occurred while renewing interface Local Area Connection: unable to contact your DHCP server. Request has timed out.

An error occurred while releasing interface Loopback Pseudo-interface 1: The system cannot find the file specified.

 

Any help greatly appreciated.

 

Rich


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#2
Intalex

Intalex

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Based on what you have done so far, I would suggest hard resetting the modem. You want to get your modem to hand out a 192.168.. ip address instead of 169. 

 

You might have to call your ISP to help you with setting up the modem after it has been reset. If you are still getting a 169 ip after the hard reset, I would suggest replacing the modem.

 

My only question is do you have a router connected to your modem? 


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