Please, please ,please can you offer me some advise.... Hopefully I've got the right subject. I'm a bit simple when it comes to computers.......So I thought You fab people could help.
My computer is quite ill....I have a compaq windows 98 computer.... My computer is very very slow to start up, this has happened over the last year and found out that as my anti virus software ran out..... I was using the internet unprotected. This caused lots of problems, pop ups etc.... as a result I was advised to download Ad aware...... I ran a full scan check and it says detected 588 critical objects after about 45 mins...when I press ok....it shows deleting bar...then ..... nothing else happens... Crashs when I try and do anything to it.
Even the desktop is infected.... the lay out looks funny and have noticed that
unsavoury icons have popped up and cannot remove them. It crashes all the time also. Noticed aswell that when dialling out I hear no sound anymore...and the icons don't seem to work. I checked my phone bill and all of a sudden the number and price to use the internet has changed.....
Could you suggesst a good anti virus program or firewall?
Its all a mess ... I think I could have hackers and lots of spy ware
Please can you advise me on what to do..... How can I get my computer back to its original factory settings and make it better again?