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Computer locking up [Solved]


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#16
mygrneyedangel

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I am having trouble finding the generated log to post.


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#17
Essexboy

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OK I will check out the location. Could you reboot the computer and run FSS (farbar service scanner) posting the log once done
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#18
mygrneyedangel

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Farbar Service Scanner Version: 21-07-2014
Ran by owner (administrator) on 16-09-2014 at 15:50:18
Running from "C:\Users\owner\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys
[2014-07-09 11:26] - [2014-05-30 01:53] - 0273408 ____A (Microsoft Corporation) F5272A105F59A7B3B345D9D6D87DA7AD

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit

**** End of log ****


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#19
Essexboy

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Run Windows all in one repair again
Select the repairs tab and click open repairs
Capture.JPG

In the window that opens select the following numbered repairs and press Start repairs

Capture1.JPG

5
10
17
18
21
26
27


Reboot on completion and let me know how the computer is behaving
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#20
mygrneyedangel

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I ran that but still won't update so ran microsoft update trouble shooter and this is what came back from that....

 

Windows Update Publisher details
Issues found
Check for missing or corrupt files
Detected
Repair missing or corrupt files

Not Run

Service registration is missing or corrupt
Detected
Reset service registration

Not Run

Windows Update error 0x80070005(2014-09-17-T-11_55_39A)
Detected
Resetting Windows Update data store

Not Run

Problems installing recent updates
Detected
Repair Windows Update

Not Run

Issues checked
Some security settings are missing or have been changed
Checked
Corrupt Patch Registry keys
Checked
Windows Update services are not running
Checked
Cryptographic service components are not registered
Checked
Issues found Detection details
6
Check for missing or corrupt files Detected
6
Service registration is missing or corrupt Detected
6
Windows Update error 0x80070005(2014-09-17-T-11_55_39A) Detected
6
Problems installing recent updates Detected
Issues checked Detection details
6
Some security settings are missing or have been changed Checked
6
Corrupt Patch Registry keys Checked
Detects corrupt or missing patch cache
6
Windows Update services are not running Checked
6
Cryptographic service components are not registered Checked
Detection details
Collection information
Computer Name:  OWNER-PC
Windows Version:
6.0
Architecture:
x86
Time:
9/17/2014 11:55:12 AM
Publisher details
Windows Update
Find and fix problems with Windows Update
Package Version:
8.1.2.20131119
Publisher:
Microsoft Corporation


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#21
Essexboy

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Hmm this is proving to be stubborn

Download and run the system update readiness tool from here http://www.microsoft...ls.aspx?id=1540

Once it has completed could you then try updates again
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#22
mygrneyedangel

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Yes very stubborn.  Had a new hard drive installed and this is what has been going on since.


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#23
Essexboy

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Did you do a fresh install of windows on the new hard drive or was it a clone image ?
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#24
mygrneyedangel

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Should I finish the trouble shooter first.


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#25
mygrneyedangel

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Clone.


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#26
Essexboy

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Ta, it was just a hard drive, no other parts were changed
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#27
mygrneyedangel

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new burner


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#28
mygrneyedangel

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Says installerencounter error:0xc8000247


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#29
Essexboy

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OK that gives me a bit of a clue, it may be your intel drivers for storage, could you confirm that you have an Intel board

https://downloadcent...x?DwnldID=20868
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#30
mygrneyedangel

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How do I find that out?


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