[cabbage]

yep done, sorry i took so long

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Sorry, I had to go to bed.

Anyway, let me know whenever your logged-in on the 3rd account and have followed the previous instructions again and hopefully we will be able to finish this up today.

[Michelle]

Sorry, I had to go to bed.

Anyway, let me know whenever your logged-in on the 3rd account and have followed the previous instructions again and hopefully we will be able to finish this up today.

[cabbage]

im ready whenever

[Michelle]

Ok, inside of the old username folder, Press and hold the ctrl key then use your mouse to click on all files and folders. Copy everything except these:

Ntuser.dat
Ntuser.dat.log
Ntuser.ini

You do not want to select the 3 files above. After all other files/folders are high-lighted, go up to "Edit > Copy"

Then navigate to your new account (the 2nd one you made):

C:\Documents and Settings\New_Username

Go into that folder, then go up to "Edit > Paste" so that everything you copied from the old user account is now in the new account.

Let me know.

[cabbage]

yep

[Michelle]

Now, log-off the 3rd account and log-on to the 2nd account and your data will be there now. Let me know to make sure you're not receiving any error messages or anything.

We will still have to copy e-mails and addresses a different way, but I want to make sure it's in order before proceeding

[cabbage]

yep all is good

[Michelle]

Logged in under your 2nd account where we just moved the data:

Follow these instructions for moving your e-mail/addresses:

http://support.micro....com/kb/313055/

[cabbage]

done like a dart

[Michelle]

That's it! Now you can delete the 3rd account and you can delete the original (corrupted) account.

But, first, post a new HiJackThis log from the new account to make sure nothing has snuck in.

[Michelle]

So...any more problems??

[cabbage]

no more probs, working fantastical. thank you

[Michelle]

You're welcome!

Congratulations your log is clean! Great job on the clean up

I recommend checking the http://www.microsoft.com website periodically for critical updates to install.

Here are some tips, to reduce the potential for spyware infection in the future, I strongly recommend installing the following applications:

Ewido Security Suite <= Protection against Trojans, Worms, Dialers, Hijackers, Spyware, and Keyloggers.

Detect and Remove Programs:

• How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
• How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.

Prevention Programs:

• Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
• Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
• MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
• Google Toolbar <= Get the free google toolbar to help stop pop up windows.

Other necessary Programs:

• AntiVirus Program<= An AntiVirus program is a must! Whether it is a free version like AVG or Anti-Vir, or a shareware version like Norton or Kapersky, this is a must have.
• Firewall<= A firewall is definitely a must have. Three good free versions are Sygate, Kerio, and ZoneAlarm.

[Michelle]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.