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Need Help. Updated Drivers for HD Audio and Nvidia, but still no soun

Started by Them_Bonez , Sep 14 2014 12:57 PM

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#1
Them_Bonez
Posted 14 September 2014 - 12:57 PM

Them_Bonez

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Hi,

A few days ago, I went to listen to some music on my PC, but no sound was coming out of my speakers.  I checked the device manager and everything seems to be functioning properly, i.e. no icons over the audio drivers.  Anyway, I proceeded to download the latest drivers for NVIDIA GeForce 8400gs and NVIDIA High Defination Audio, but there's still no sound coming out of my desktop speakers.  I also checked to see that my desktop speakers had sufficient power and the cable running from PC's light green output plug is functioning.  I actually took the audio cable and plugged it into my cell phone headphone jack to check to see if audio was going to the speakers and it's working fine.  I then went to Start, Run and typed in 'dxdiag' as someone had told me to do on a forum online.  It brought up the little window and I was instructed to click on the Sound tab, which I did and to test the sound.  When i did it asked me if I heard any sound.  I didn't so I hit No.  Then it displayed a message that read:

DirectSound test results: Failure at step 19 (User verification of software): HRESULT = 0x00000000 (error code)

 

So I did a quick search online and it recommended downloading the latest drivers, which I already did, but still nothing.  So I'm stumped.  I don't really know where to check.  Can anyone out there help me out?  I'd really appreciate it.  Thanks a bunch.

 

Oh, I attached a picture of my system info just in case.


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#2
Them_Bonez
Posted 14 September 2014 - 03:37 PM

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Nevermind my post, haha.  I figured out what it was.  I went into the BIOS and found out my Integrated Audio had been disabled. for some strange reason.  Mind you I had just gotten done cleaning up my PC that had a bunch of malware on it.  Maybe one of the virus and malware changed my settings or something.  Anyway, I'm good now, :).


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#3
emeraldnzl
Posted 14 September 2014 - 04:01 PM

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Thank you for telling us. :)


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#4
emeraldnzl
Posted 14 September 2014 - 04:01 PM

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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