Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

built-in webcam not working

webcam laptop

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts

My webcam recently stopped working.  I have an HP Pavilion g7 Notebook PC. 

When I use a the built-in webcam (with Skype, gmail, Youcam, etc.) the light next to the webcam might light up for a second or two but then it goes off. Nothing comes up in the video feed and I hear the standard USB plugin noise. A little alert pops up saying that the USB device can perform faster. 


Is the webcam broken? or could it be a software issue?


The computer (device manager) says that there isn't a problem with the webcam...

  • 0




    Mechanised Mod

  • Moderator
  • 24,055 posts

:welcome:   vanvleettv


It is odd that you get a USB message when the webcam is integrated into the MB, do you have any other USB hardware plugged into your ports.


The webcam light going off and on could mean that there is a poor connection between the webcam and the MB, this can happen through nothing more than the notebook screen being regularly opened and closed but is more likely to happen if the screen/lid is opened too wide.


Do you use the Cyberlink webcam software that HP provides, if yes, download and save the software from here, create a new restore point, uninstall the webcam in Device Manager, restart the notebook, reinstall the software and test.

  • 0

Similar Topics

Also tagged with one or more of these keywords: webcam, laptop

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP