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double blue underline - malware? help [Closed] [Solved]


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#31
danix22

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hi again

 

answering to your question , i just think my system is a bit slow as always:(

 

Tell me please if there is anything we must do after this

 

thanks

 

here is the checup.txt:

 

 Results of screen317's Security Check version 0.99.88  
 Windows XP Service Pack 2 x86   
 Out of date service pack!!
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 WMI entry may not exist for antivirus; attempting automatic update.
 Avira successfully updated!
`````````Anti-malware/Other Utilities Check:`````````
 TuneUp Utilities 2012   
 TuneUp Utilities Language Pack (pt-PT)
 Java 7 Update 9  
 Java version out of Date!
 Adobe Flash Player     15.0.0.152  
 Adobe Reader XI  
 Mozilla Firefox (32.0.3)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 3%
````````````````````End of Log``````````````````````
 


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#32
dbreeze

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Danix22,

There are a few details left to take care of it seems. Can you tell me if you are having any problems with Windows Updates not installing? Your system is one Service Pack behind what is available for XP and I need to get your system up to date.

Can you tell me what happens when you go to START > All Programs > Windows Update?

Does the check go through properly (web site opens and lists the available updates)?

If there is any available, do they install ok when you select them or do you get an error when the updates try to install?


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#33
danix22

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hiI

 

tried to install the service pack 3 but i got an error wen i tried to install it:

 

i close the window i re-tried to acced to the http://windowsupdate...v6/default.aspx page

 

and someting diferent appear:

 

Server Error
404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

 

 

what should i do?

 

thanks again


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#34
danix22

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hi again

 

i succeded to install the sp3 - now i have a mesage that my windows license is not activated!!!

what can i do?


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#35
dbreeze

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What else does the message say?  Does it give a warning about activating before logging on?  Or does it say you have 30 days to activate?


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#36
dbreeze

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Along with the questions asked in the post above, can you go to this web site ( http://support.microsoft.com/kb/916247 ) and run the steps in the Resolution section.  If the steps do not solve the issue, the diagnostic web page will at least give us the reasons for the non-validation of your Windows and we can correct the issue from there.


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#37
dbreeze

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Hi Danix22,
 
Along with the information from the previous posts, it will be helpful to get some data from the following tool:

MGA Diagnostic Tool
  • Download the MGADiag Tool and save it to the desktop.
  • Double click the MGADiag.exe file to run the program
  • Click the Continue button
  • Wait for the tool to finish loading with your system information
  • Ensure that the Windows tab is selected. (It should be by default.)
  • Click the Copy button to copy the MGA Diagnostic Report to the Windows clipboard.
  • Paste the MGA Diagnostic Report in your next reply.

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#38
godawgs

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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#39
dbreeze

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User has retruned and posted this in PM (copied here as a curtsy to the user):

 

 

hi dbreeze,

i was out of country for work and i colndnt reply on time:

 

please reactivate our post

 

i give u the report of MGA diagnostic tool

 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Not Activated
Validation Code: 1
Cached Validation Code: N/A
Windows Product Key: *****-*****-CPCD2-XHV4W-4BG6M
Windows Product Key Hash: YWJ433u8y1tS84l2X7eGaBxcjrg=
Windows Product ID: 76452-OEM-2212016-02260
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {FF8B085F-0AE5-4AB7-9C98-5B7FDABA0A7B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.8.31.9
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 1
File Exists: Yes
Version: 1.8.31.9
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Programas\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{FF8B085F-0AE5-4AB7-9C98-5B7FDABA0A7B}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4BG6M</PKey><PID>76452-OEM-2212016-02260</PID><PIDType>3</PIDType><SID>S-1-5-21-1060284298-764733703-725345543</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5K-VM</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0302   </Version><SMBIOSVersion major="2" minor="4"/><Date>20070717000000.000000+000</Date></BIOS><HWID>871636F70184206B</HWID><UserLCID>0816</UserLCID><SystemLCID>0816</SystemLCID><TimeZone>Hora padrão de GMT(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110816-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73975-640-0000106-57790</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 14320:ASUSTeK Computer Inc|15A07:GENUINE C&C INC|9967:HITACHI, Ltd|9967:HITACHI, Ltd|9967:HITACHI, Ltd
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A

 


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#40
dbreeze

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What happens if you go to this site and try to validate your system?  www.microsoft.com/genuine/validate


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#41
danix22

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I need to have a licence key but i dont have the Key

i tried to activate but i can´t

 

sorry:(


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#42
dbreeze

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Hang on, danix22, I'm trying to dig up some help on this issue.

 

Also, the key is usually on the stick on the bottom of the laptop or the outside of the cabinet (for a desktop system).  Are you saying that the sticker is missing or you never had one?


Edited by dbreeze, 22 October 2014 - 12:52 AM.

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#43
dbreeze

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Danix22,

Sorry for the delay but if the installation key is all you need to have a correct validation then perhaps this will help.

Please download Magical Jelly Bean Keyfinder from this website. Install the program and run the installed application. It will scan you system and locate the Product Key and CD key for Windows. Use those keys to try to validate Windows XP.


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#44
danix22

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ok

the windows is validate

i think it was automatic when i restarted the system today

didnt need to use the magical jelly bean .

thanks anyway

 

should i do anything else?

 

Many thanks!!

im really happy to know about Geeks to Go!

cheers


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#45
dbreeze

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I believe that the SP3 was the biggest concern right now. I will check with my adviser and be back shortly.

I am very happy the system got validated; big load off everyone's mind!
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