Error messages Preparing automatic repair
Posted 20 September 2014 - 04:42 AM
Posted 20 September 2014 - 05:05 AM
could well be the hard drive received some physical damage in the fall and some data was corrupted, so this data needs to be re-written to other undamaged parts of the drive and why it's now trying to repair itself.
i think i'd let it run overnight if needed and see if it can fix itself, if not then you may need to reinstall the operating system or even replace the hard drive and install the operating system.
you can always test the laptop by using another pc to download and create a linux live cd and then boot that on your laptop to check everything else works fine and it is just a hard drive/os problem like i believe.
Posted 20 September 2014 - 05:24 AM
Can you tell us the model name or number of the notebook and if there is any data on the hard drive that you would like to try and back up, there is a chance that the hard drive (HDD) is damaged and may need to be replaced.
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Posted 20 September 2014 - 05:52 AM
Posted 20 September 2014 - 06:02 AM
Sorry but that is not what we need, alternatively can you tell us what OS you are using XP, Vista, Windows 7/8 or 8.1.
What about any data on the HDD, is there anything that you would like to try and back up before we continue.
Does your notebook have a DVD/CD drive.
Posted 20 September 2014 - 06:09 AM
Posted 20 September 2014 - 06:11 AM
Posted 20 September 2014 - 06:13 AM
Posted 20 September 2014 - 06:23 AM
Because Windows 8 boots up so much faster it is hard to get into Safe Mode but it can be done, restart the notebook keep the Shift key pressed down and continually tap the F8 key, you may need to try restarting the notebook more than once before getting into Safe Mode, if successful post back before doing anything else please.
Aye that could be it but for now please refer only to the above then post back, if no luck I will provide the steps to try and back up your data before we go any further with testing etc.
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Posted 20 September 2014 - 08:11 AM
Posted 20 September 2014 - 09:09 AM
To try and secure your data please see the Puppy Linux information below;
CD Burner (CDRW) Drive,
Extra Storage Device (USB Flash Drive, External Hard Drive)
1. Save these files to your Desktop/Burn Your Live CD:
Download BurnCDCC ISO Burning Software
There are instructions on how to boot from flash drive with puppy here; http://www.pendrivel...e-from-windows/
IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x
Puppy Linux Live CD will now be created
2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second
(Usually shown during the "Dell" screen, or "Gateway" Screen)
CD-ROM 1st, Hard Drive 2nd
3. Recover Your Data
3a. Mount Drives
3b. Transfer Files.
For The Novice: The common path to your pictures, music, video, and documents folders is: Documents and Settings >> All Users (or each idividual name of each user. CHECK All Names!) >> Documents >> You will now see My Music, My Pictures, and My Videos.
Remember to only click once! No double clicking! Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy. Choose COPY each time you drag and drop.
YOU ARE DONE!!! Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer. Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. Congratulations!
If you are not worried about losing any data on the HDD, restart the computer while tapping the Alt and F10 keys, if this does not work restart the computer and keep tapping the F11 key, both need to be done as soon as the power is turned on and right up to the point where Windows is attempting to load.
Post back with an update when you are ready.
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