[pystryker]

Great news, your logs are CLEAN! but we still have a few things we need to address namely:

• I need to remove the tools we installed on your machine.
• We also have some programs on your machine that need updating to help protect you in the future.
• I also have some tips and information for you to help prevent future infections.

Also, my colleague suggested you try Acronis Disk Monitor as a replacement for Crystal. Sorry to see that Crystal has gone the way of foistware(installing software on your machine without your permission) to make money.

Here's the link: http://www.acronis.c.../drive-monitor/


Step 1: Update AVG Anti-Virus 2014

Your anti-virus program is out of date. Keeping your protection up to date with the latest virus definitions is vital for protecting your machine. Please follow the link below to find instructions for manually updating your anti-virus.

http://www.avg.com/u...oad-update-2014


Step 2: Enable UAC in Window and Installation of FileHippo

Keeping UAC enabled in Windows will also help in protecting your machine as it will warn you when programs are attempting to change settings or install themselves on your machine.

• Open User Account Control Settings by clicking the Start button and then clicking Control Panel
• In the Search Box, type in uac and then click Change User Account Control settings.
• To turn on UAC, move the slider to choose when you want to be notified, and then click OK.
• If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Keeping your software updated

Another weapon against malicious programs and viruses is to keeping other programs updated. There are several programs out there that can check for out of date programs on your computer. One is Filehippo. You can run this on a weekly or monthly basis to check your programs for updates and then it will provide a link for you to download them.

Download Filehippo Updatechecker


Step 3: Tips, Information and Optional Installation of Unchecky

Watch what you open in your emails. If you get an email from an unknown source with any attached files, do not open it.

Be careful of the websites you visit.

When installing new programs, don't be "click happy" and click through the screens. Many programs come with adware in them and are set to install them by default. Several programs require that you uncheck or select no to prevent the installation. Take you time and read each screen as you go.

To help protect yourself while on the web, I recommend you read How did I get infected in the first place?

Installation of Unchecky

This is a very good little program that will automatically uncheck any boxes during a software installation. This helps prevent the software from installing any malware that is by default checked while the program is being installed.

Click here to be taken to Unchecky.com

Click the very large Download button.

Click Save

Once downloaded, double click the program (Vista, Win 7, and 8, right click and Run as Administrator)

Once open, click the Install button.





Then click Finish




Unchecky is now installed and will help you keep unwanted check boxes unchecked.


Are there any other issues I can assist you with?

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Thank you again so much. You've been excellent. I hope I can call on you guys in the future when friends call on me.

AVG actually was up to date. Specifically it is 2014.0.4765.

 

Thank you for the recommendation of Acronis Disk Monitor. After giving it a good look-see, it's a little heavier product than I want. The Portable version of Crystal Disk Info isn't foistware, it appears. (available at portableapps.com) I just wanted something for a quick S.M.A.R.T. report from time to time.

 

Also really like FileHippo. (isn't there a site like tucows used to be named filehippo, or maybe a site for sharing large files? dunno. name is very familiar.)
Have previously used Secunia PSI, but seems it isn't as highly rated as it used to be. Unfortunately the reviews for FileHippo say it doesn't find as many as others.

 

What defragger do you guys recommend now? I've recently started using MyDefrag on another machine. It seems the most thorough and automatic and easy to use of all the freebies I know. Any downsides to it that you know?

[CGTIII]

Thank you again so much. You've been excellent. I hope I can call on you guys in the future when friends call on me.

AVG actually was up to date. Specifically it is 2014.0.4765.

 

Thank you for the recommendation of Acronis Disk Monitor. After giving it a good look-see, it's a little heavier product than I want. The Portable version of Crystal Disk Info isn't foistware, it appears. (available at portableapps.com) I just wanted something for a quick S.M.A.R.T. report from time to time.

 

Also really like FileHippo. (isn't there a site like tucows used to be named filehippo, or maybe a site for sharing large files? dunno. name is very familiar.)
Have previously used Secunia PSI, but seems it isn't as highly rated as it used to be. Unfortunately the reviews for FileHippo say it doesn't find as many as others.

 

What defragger do you guys recommend now? I've recently started using MyDefrag on another machine. It seems the most thorough and automatic and easy to use of all the freebies I know. Any downsides to it that you know?

[pystryker]

Thank you again so much. You've been excellent. I hope I can call on you guys in the future when friends call on me.

You're quite welcome. We're here if you need us at any time.
 

Thank you for the recommendation of Acronis Disk Monitor. After giving it a good look-see, it's a little heavier product than I want. The Portable version of Crystal Disk Info isn't foistware, it appears. (available at portableapps.com) I just wanted something for a quick S.M.A.R.T. report from time to time.

To be sure, always make sure you read the user agreement when installing new software. I tested the Crystal Disk Info version on my test laptop and buried in the agreement was a statement about allowing them to install files from "3rd parties" such as Open Candy. They're getting sneakier all the time.
 

Also really like FileHippo. (isn't there a site like tucows used to be named filehippo, or maybe a site for sharing large files? dunno. name is very familiar.)
Have previously used Secunia PSI, but seems it isn't as highly rated as it used to be. Unfortunately the reviews for FileHippo say it doesn't find as many as others.

I used to use Secunia, but over time, switched to FileHippo as it has a quicker and easier to use interface that most people seem to like. As for it not finding as many, I've not had that trouble before.
 

What defragger do you guys recommend now? I've recently started using MyDefrag on another machine. It seems the most thorough and automatic and easy to use of all the freebies I know. Any downsides to it that you know?

No downsides that I'm aware of. Auslogics makes one you might try.

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.

http://auslogics.com...defrag/download

[pystryker]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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