[suecal]

Hi
I was having a slow system and followed some instructions from other topic. Well I did the removal of file, did Hijack this and then when I was running the Virus scan, during it the screen went into DOS mode and said something about an error, and did a Physical Dump and to restart.
I tried to restart the laptop but it comes up with the Toshiba screen, then goes to black screen with only a cursor and it is rather noisy. I am sure the harddrive is making this noise.
I do hope this does not mean that it 'crashed'


Hope you can help me,
Sue

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Try here to see if this is what you are getting

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[Retired Tech]

Try here to see if this is what you are getting

http://support.micro...kb;en-us;314503

[suecal]

Ok, have done a few things. With the Toshiba Satellite A10 I have 3 recovery discs. Tried starting up with 1, didn't work. But then tried starting in SAFE MODE which it did MS DOS list of system then crashed with error UNMOUNTABLE_BOOT_VOLUME

STOP: 0X0000007B.
Then I started the computer in normal mode. which after about 5 minutes got to users screen. Started a user, waiting forever it crashed again.
Then tried starting it again in normal mode. again error with blue screen.

I have a feeling that I was told to remove McAfee file because I had AVG running as well.... do you think that could be my problem?
Thanks so far.

Edited by suecal, 11 June 2005 - 06:21 AM.

[Retired Tech]

Running two Anti Virus can cause issues